the descriptions of the contact lenses never quite matches what my prescription says. the options of lenses to choose from dont appear the same. its difficult to choose two different lenses in one tra... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
the descriptions of the contact lenses never quite matches what my prescription says. the options of lenses to choose from dont appear the same. its difficult to choose two different lenses in one tra... Ver mais
A empresa respondeu
Staff were helpful and my needs were met with organising new contact lenses. The optometrist went out of her way so I could log-in and order and even checked/compared costs for me. Relaxed atmospher... Ver mais
A empresa respondeu
Excellent service! Unfortunately I wasn’t happy with my prescription sunglasses, they were too big and just didn't look right. This wasn’t an issue, they said no problem just pick another pair and we... Ver mais
A empresa respondeu
Overall from start to finished of getting a new eyeglasses, I highly recommend Specsavers CBD ... Friendly staff and an awesome Optometrist who understood my needs and it is so GREAT to be able to see... Ver mais
A empresa respondeu
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
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Staff made me feel great
They gave me that feeling of focused on me one on one
Staff I delt with were awesome

Resposta da Specsavers
The staff at Papakura Specsavers were all very and professional
My fitting was spot on
I love my new glasses
Great value for money
And exceptional customer experience

Resposta da Specsavers
What needs to be improved is delivery times. Took nearly 4 weeks to have the contacts delivered. My son had to go around 2 weeks without contact lenses.

Resposta da Specsavers
Staff are friendly and very professional.
Glasses are of excellent quality.
My daughter love it!!!

Resposta da Specsavers
Have already referred to how fantastic everyone was

Resposta da Specsavers
Ayah & her team at Specsavers in Botany are fantastic. I’d scratched my eye when pruning a lime tree; a local A&E prescribed an antibiotic that I appeared to be allergic to. Ayah went out of her way to explain exactly what damage was done and the risks/dangers for recovery before researching alternative medication. They also prescribed lubricating eye drops (which A& E hadn’t) explaining if the eye is dry, there’s a risk the eyelid can remove the delicate healing cells. I was asked to book a follow up to ensure the eyelid was repairing & not affected. So pleased I did. Such knowledgeable, professional, friendly, helpful and compassionate staff with humour (in the right places) too! Can’t recommend the team highly enough. Know it’s a busy practice so you have to wait, but well worth it.

Resposta da Specsavers
Great experiences on getting my complicated prescription done with the friendly help from a very professional team at the shop. Highly recommend this store in Albany Westfields.

Resposta da Specsavers
This was my first eye examination and my first time getting glasses, and I’m so grateful for such a wonderful experience. The whole team was incredibly warm, patient and genuinely caring. They made me feel comfortable throughout the entire process and took the time to make sure I understood everything and felt well looked after. A sincere thank you to the amazing team for making my first experience such a positive and memorable one. I truly appreciate the care and kindness shown to me and would happily recommend Specsavers to my family and friends!

Resposta da Specsavers
I like using this self order service even though I may not use it often. I like how it stores what I've previously ordered, as I have terrible with my memory of the necessary measurements of the contacts I use.
I received the new lenses pack relatively quickly.

Resposta da Specsavers
I was looked after by Hillary at the Botany, Auckland store. It was Hillary who helped me two years ago and was I fortunate to have her look after me again.
Hillary is a tremendous asset to Specsavers. She is extremely personable, welcoming, enthusiastic and helpful. She has the ability to listen to my needs, navigating the minefield of options and frames. Offering excellent and thoughtful advice to me in my 50's, at a stage where confidence in making the right choices can sometimes wane.
Hillary has a brilliant future ahead and made my experience once again feel effortless.

Resposta da Specsavers
The intelligent supportive service was appreciated

Resposta da Specsavers
ashburton specsavers are a great team and reasonably priced , no issues with anything , new glasses where really quick to arrive .They fit great look great and most importantly Work awesomely . Thank you

Resposta da Specsavers

Resposta da Specsavers

Resposta da Specsavers
Felt very comfortable during the whole experience

Resposta da Specsavers

Resposta da Specsavers
The pleasant, helpful and professional staff and great quality glasses

Resposta da Specsavers
Excellent service all round right from the minute you step inside the store at Botany town centre, staff welcomed you and listened to your needs.
Optometrist and supervisor gave excellent service, spoke clearly and explained in details everything that I needed to know.
10/10

Resposta da Specsavers
Thanks to spec saver for their service and staff were really helpful.

Resposta da Specsavers
An excellent experience, welcoming and professional

Resposta da Specsavers
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