Specsavers Opiniões 

2656
•
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

the descriptions of the contact lenses never quite matches what my prescription says. the options of lenses to choose from dont appear the same. its difficult to choose two different lenses in one tra... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Staff were helpful and my needs were met with organising new contact lenses. The optometrist went out of her way so I could log-in and order and even checked/compared costs for me. Relaxed atmospher... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service! Unfortunately I wasn’t happy with my prescription sunglasses, they were too big and just didn't look right. This wasn’t an issue, they said no problem just pick another pair and we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Overall from start to finished of getting a new eyeglasses, I highly recommend Specsavers CBD ... Friendly staff and an awesome Optometrist who understood my needs and it is so GREAT to be able to see... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(2656)

585 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Awesome service

Staff made me feel great
They gave me that feeling of focused on me one on one
Staff I delt with were awesome

26 de setembro de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Thanks for your amazing review!

Classificada 5 em 5 estrelas

Exceptional Customer Experience

The staff at Papakura Specsavers were all very and professional
My fitting was spot on
I love my new glasses
Great value for money
And exceptional customer experience

25 de setembro de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Thank you, Chris!

Classificada 2 em 5 estrelas

Nearly 4 weeks to deliver

What needs to be improved is delivery times. Took nearly 4 weeks to have the contacts delivered. My son had to go around 2 weeks without contact lenses.

1 de setembro de 2026
logótipo da Specsavers

Resposta da Specsavers

Hi Carolina - thanks for reaching out and sorry to hear you were unhappy with your experience. If you'd like to, you can submit your feedback here: https://www.specsavers.co.nz/about/customer-service/feedback. When you submit feedback in this way, your concern will be sent to our customer service team so they can reach out and assist you with your issue. Kind Regards, The Specsavers Team

Classificada 5 em 5 estrelas

Highly recommend Ayah & the Specsavers in Botany team

Ayah & her team at Specsavers in Botany are fantastic. I’d scratched my eye when pruning a lime tree; a local A&E prescribed an antibiotic that I appeared to be allergic to. Ayah went out of her way to explain exactly what damage was done and the risks/dangers for recovery before researching alternative medication. They also prescribed lubricating eye drops (which A& E hadn’t) explaining if the eye is dry, there’s a risk the eyelid can remove the delicate healing cells. I was asked to book a follow up to ensure the eyelid was repairing & not affected. So pleased I did. Such knowledgeable, professional, friendly, helpful and compassionate staff with humour (in the right places) too! Can’t recommend the team highly enough. Know it’s a busy practice so you have to wait, but well worth it.

21 de setembro de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Thanks for your amazing review!

Classificada 5 em 5 estrelas

Great, happy experience

Great experiences on getting my complicated prescription done with the friendly help from a very professional team at the shop. Highly recommend this store in Albany Westfields.

22 de setembro de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Thanks for your amazing review!

Classificada 5 em 5 estrelas

Great Service!

This was my first eye examination and my first time getting glasses, and I’m so grateful for such a wonderful experience. The whole team was incredibly warm, patient and genuinely caring. They made me feel comfortable throughout the entire process and took the time to make sure I understood everything and felt well looked after. A sincere thank you to the amazing team for making my first experience such a positive and memorable one. I truly appreciate the care and kindness shown to me and would happily recommend Specsavers to my family and friends!

31 de agosto de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Thanks Rinz!

Classificada 5 em 5 estrelas

Ordering new contacts lenses

I like using this self order service even though I may not use it often. I like how it stores what I've previously ordered, as I have terrible with my memory of the necessary measurements of the contacts I use.
I received the new lenses pack relatively quickly.

27 de agosto de 2026
logótipo da Specsavers

Resposta da Specsavers

Thanks for your amazing review!

Classificada 5 em 5 estrelas

I was looked after by Hillary at the…

I was looked after by Hillary at the Botany, Auckland store. It was Hillary who helped me two years ago and was I fortunate to have her look after me again.

Hillary is a tremendous asset to Specsavers. She is extremely personable, welcoming, enthusiastic and helpful. She has the ability to listen to my needs, navigating the minefield of options and frames. Offering excellent and thoughtful advice to me in my 50's, at a stage where confidence in making the right choices can sometimes wane.

Hillary has a brilliant future ahead and made my experience once again feel effortless.

19 de setembro de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Thanks, Anna!

Classificada 5 em 5 estrelas

ashburton specsavers team

ashburton specsavers are a great team and reasonably priced , no issues with anything , new glasses where really quick to arrive .They fit great look great and most importantly Work awesomely . Thank you

22 de setembro de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Hi Ray, thanks for the kind words! We'll pass this on to the team.

Classificada 5 em 5 estrelas

Excellent service all round right from…

Excellent service all round right from the minute you step inside the store at Botany town centre, staff welcomed you and listened to your needs.
Optometrist and supervisor gave excellent service, spoke clearly and explained in details everything that I needed to know.
10/10

1 de setembro de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Thanks for your amazing review!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais