Specsavers Opiniões 

2657
•
TrustScore: 4.5 em 5

4,5

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

the descriptions of the contact lenses never quite matches what my prescription says. the options of lenses to choose from dont appear the same. its difficult to choose two different lenses in one tra... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Have been going annually to Hornby Specsavers since 2021 (vision keeps changing). Always lovely staff who know their stuff.

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service! Unfortunately I wasn’t happy with my prescription sunglasses, they were too big and just didn't look right. This wasn’t an issue, they said no problem just pick another pair and we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Staff were helpful and my needs were met with organising new contact lenses. The optometrist went out of her way so I could log-in and order and even checked/compared costs for me. Relaxed atmospher... Ver mais

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4,5

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(2657)

587 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A Satisfying Experience

The staff were very professional and efficient.
The service was impeccable.
The selection of frames was good.
The glasses have dramatically improved my vision.

14 de setembro de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Thanks, Peter!

Classificada 4 em 5 estrelas

Insightful

Specsavers Te Rapa in Te Awa Base

Clear customer interactions, result is practical, evidence-based and insightful.

1 de setembro de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Thanks for your feedback!

Classificada 5 em 5 estrelas

staff were friendly

staff were friendly, helpful and efficient from entering the place, eye test and choosing glasses made it seamless.

24 de agosto de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Thanks for the feedback, Tui!

Classificada 5 em 5 estrelas

Excellent experience

The staff at Specsavers were very professional and helpful. It was easy to get an appointment. The exam was thorough; Olivia explained things very clearly; it was easy to order contact lenses on line.

17 de agosto de 2026
logótipo da Specsavers

Resposta da Specsavers

Hi there, thank you for your fantastic review!

Classificada 5 em 5 estrelas

Specsavers Queenstown

Specsavers Queenstown,

I had an absolutely wonderful experience at Specsavers, and I would genuinely give the team a 10/10.

Choosing prescription glasses was quite a challenge for me because, beyond comfort and clear vision, I also wanted to find a style that I genuinely loved. Glasses are something I wear every day, so finding the right pair really matters to me.

I was initially assisted by Jordan, and I couldn’t have asked for a better experience. Before my appointment, I had looked online and shortlisted around eight different frames. When I showed Jordan the options I had found, he immediately knew where each one was in the store and brought them all to me. He then gave me thoughtful suggestions about what would suit me best and helped me discover other options that I ended up really loving.

What impressed me most was his knowledge of the different frames and, importantly, the fact that I never felt he was simply trying to sell me something more expensive. He genuinely listened to what I wanted, considered my needs and comfort, and helped me choose something that felt right for me.

After wearing my glasses for almost two months, I was still having some difficulty adapting and felt that something might not be quite right. I returned to the store, and once again Jordan was incredibly helpful and took the time to make further adjustments.

On my next visit, I was assisted by Nikko, and I was equally impressed. Her professionalism, experience and attention to detail were outstanding. With just a few adjustments, she immediately understood what was missing and made the changes I needed to finally achieve what mattered most to me - being able to wear my glasses comfortably every day with clear vision.

Both Jordan and Nikko went above and beyond, and I truly appreciated the care, patience and professionalism they showed throughout the whole process.

10/10 - I would absolutely recommend Jordan to any friend, and Nikko is clearly an extremely experienced and skilled professional. Thank you both for such wonderful service!

9 de setembro de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Thank you so much for the great review Deia!

Classificada 4 em 5 estrelas

I was early for my appointment and…

I was early for my appointment and ended up finishing it just after the time it was supposed to start, their equipment is better than that at the health board.
Big ups for the Timaru team.

4 de setembro de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Thanks, Philip!

Classificada 2 em 5 estrelas

Member of staff obviously doesn’t like…

Member of staff obviously doesn’t like her job . I think I may have been an inconvenience.

29 de agosto de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Hi Cliff, thanks for reaching out. We're so sorry to hear that you had a negative experience in-store, as we take pride in our great customer service! Are you able to send your feedback through our online feedback form here?
https://www.specsavers.com.au/feedback

Submitting feedback this way means that your concern gets sent to the store you visited as well as the customer care team so they can take appropriate action.

Thanks and take care, The Specsavers Team

Classificada 5 em 5 estrelas

Top Notch

Friendly, professional, helpful. Everyone I dealt with was like this. A++

4 de setembro de 2026
Opinião espontânea
logótipo da Specsavers

Resposta da Specsavers

Thanks for your amazing review!

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