the descriptions of the contact lenses never quite matches what my prescription says. the options of lenses to choose from dont appear the same. its difficult to choose two different lenses in one tra... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
the descriptions of the contact lenses never quite matches what my prescription says. the options of lenses to choose from dont appear the same. its difficult to choose two different lenses in one tra... Ver mais
A empresa respondeu
Have been going annually to Hornby Specsavers since 2021 (vision keeps changing). Always lovely staff who know their stuff.
A empresa respondeu
Excellent service! Unfortunately I wasn’t happy with my prescription sunglasses, they were too big and just didn't look right. This wasn’t an issue, they said no problem just pick another pair and we... Ver mais
A empresa respondeu
Staff were helpful and my needs were met with organising new contact lenses. The optometrist went out of her way so I could log-in and order and even checked/compared costs for me. Relaxed atmospher... Ver mais
A empresa respondeu
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
An excellent experience, welcoming and professional

Resposta da Specsavers
The staff were very professional and efficient.
The service was impeccable.
The selection of frames was good.
The glasses have dramatically improved my vision.

Resposta da Specsavers
Great customer service friendly fast and made our special boy feel like a super star ✨

Resposta da Specsavers
Good price and fast delivery of contact lenses.

Resposta da Specsavers
Superb and friendly service with short wait times everytime

Resposta da Specsavers
Specsavers Te Rapa in Te Awa Base
Clear customer interactions, result is practical, evidence-based and insightful.

Resposta da Specsavers
staff were friendly, helpful and efficient from entering the place, eye test and choosing glasses made it seamless.

Resposta da Specsavers
was very informative no change in my eyes so no new glasses required this time. was very happy with the whole experience thanks

Resposta da Specsavers
My experience with spec savers is always very friendly and helpful

Resposta da Specsavers
I received great service for the fitting of my hearing aids and all round very pleased with the helpful staff

Resposta da Specsavers
The staff at Specsavers were very professional and helpful. It was easy to get an appointment. The exam was thorough; Olivia explained things very clearly; it was easy to order contact lenses on line.

Resposta da Specsavers

Resposta da Specsavers
Specsavers Queenstown,
I had an absolutely wonderful experience at Specsavers, and I would genuinely give the team a 10/10.
Choosing prescription glasses was quite a challenge for me because, beyond comfort and clear vision, I also wanted to find a style that I genuinely loved. Glasses are something I wear every day, so finding the right pair really matters to me.
I was initially assisted by Jordan, and I couldn’t have asked for a better experience. Before my appointment, I had looked online and shortlisted around eight different frames. When I showed Jordan the options I had found, he immediately knew where each one was in the store and brought them all to me. He then gave me thoughtful suggestions about what would suit me best and helped me discover other options that I ended up really loving.
What impressed me most was his knowledge of the different frames and, importantly, the fact that I never felt he was simply trying to sell me something more expensive. He genuinely listened to what I wanted, considered my needs and comfort, and helped me choose something that felt right for me.
After wearing my glasses for almost two months, I was still having some difficulty adapting and felt that something might not be quite right. I returned to the store, and once again Jordan was incredibly helpful and took the time to make further adjustments.
On my next visit, I was assisted by Nikko, and I was equally impressed. Her professionalism, experience and attention to detail were outstanding. With just a few adjustments, she immediately understood what was missing and made the changes I needed to finally achieve what mattered most to me - being able to wear my glasses comfortably every day with clear vision.
Both Jordan and Nikko went above and beyond, and I truly appreciated the care, patience and professionalism they showed throughout the whole process.
10/10 - I would absolutely recommend Jordan to any friend, and Nikko is clearly an extremely experienced and skilled professional. Thank you both for such wonderful service!

Resposta da Specsavers
I was early for my appointment and ended up finishing it just after the time it was supposed to start, their equipment is better than that at the health board.
Big ups for the Timaru team.

Resposta da Specsavers
Member of staff obviously doesn’t like her job . I think I may have been an inconvenience.

Resposta da Specsavers
Friendly, professional, helpful. Everyone I dealt with was like this. A++

Resposta da Specsavers
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