Firstly my order hadn’t arrived after 2.5 weeks - when I phoned to query it they said they would send out an emergency pair of trial lenses to cover me and keep me updated on my order. The trial len... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Have been going annually to Hornby Specsavers since 2021 (vision keeps changing). Always lovely staff who know their stuff.
A empresa respondeu
Excellent service! Unfortunately I wasn’t happy with my prescription sunglasses, they were too big and just didn't look right. This wasn’t an issue, they said no problem just pick another pair and we... Ver mais
A empresa respondeu
Staff were helpful and my needs were met with organising new contact lenses. The optometrist went out of her way so I could log-in and order and even checked/compared costs for me. Relaxed atmospher... Ver mais
A empresa respondeu
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Top Notch
Friendly, professional, helpful. Everyone I dealt with was like this. A++

Resposta da Specsavers
Good, efficient service
Lovely lady who works there is fast, efficient and doesnt muck around.

Resposta da Specsavers
Easy to order online from the…
Easy to order online from the prescription I was given.

Resposta da Specsavers
Eye test
The team made me feel welcome. It shows me the problem of my eyes and what glasses to get but because I am in a hardship situation I couldn't able to get them.

Resposta da Specsavers
Great Service and Follow-Up
I’m very happy with the service I received at Specsavers. The staff were professional, friendly, and attentive throughout my appointment. I especially appreciated their initiative in arranging a follow-up appointment for me, which showed great care and attention to my needs. Thank you for the excellent service and professionalism.

Resposta da Specsavers
My 4th time at Specsavers Whangarei and…
My 4th time at Specsavers Whangarei and it just keeps getting better - easy 5 stars.
I was able to reorder my favourite Marc Jacobs SUN RX 10 in black, got both the clear lens and the sunny lens pair. The team made it so easy to get the exact same style I had before and made sure both fits were perfect.
Eye test was thorough, staff were friendly and professional, no pressure at all and great value. Pickup was quick and I was notified straight away when they were ready.
This is why I keep coming back. Highly recommend Specsavers Whangarei to anyone looking for quality glasses and top service.
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Resposta da Specsavers
Got my prescription wrong
Got my prescription wrong. Have spent hundreds of dollars through Specsavers within the last year, only to have to go elsewhere and spend hundreds more in order to get the right glasses for me.
Waited months for the contacts to come only to have to decline them due to the incorrect prescription.
To top it off, when they phone you or when you email them, they don't put notes in their system leading to you getting double up phone calls. Will not be going back and neither will either of my children.

Resposta da Specsavers
Caring interested staff
Easy access. Prompt appointment. Caring interested staff. Lots of choice for frames.

Resposta da Specsavers
Because I found people that cared.
Because I found people that cared.

Resposta da Specsavers
I was happy with all that happened at…
I was happy with all that happened at my visit

Resposta da Specsavers

Resposta da Specsavers

Resposta da Specsavers
I love I can choose from the options…
I love I can choose from the options which are quality contact lenses. Plus, the shipment and delivery is smooth!

Resposta da Specsavers
great friendly professional service and…
great friendly professional service and everthing explained well

Resposta da Specsavers
Just love how they treated their…
Just love how they treated their customers

Resposta da Specsavers
Terrible treatment by the optometrist ~…
Terrible treatment by the optometrist ~ she ended up pulling out a lot of my eyelashes with one of the tests she did. She didn't inform me ahead of time what she was going to be doing. It was the worst experience I have ever had at Specsavers.
I ended up complaining to the corporate office about my treatment.

Resposta da Specsavers
Topnotch Service
I always get the best service and engagement every time I visit the Specsavers Manukau store. Staff and service is always top calibre.

Resposta da Specsavers
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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Aqui estão 8 dicas para escrever óptimas avaliações.
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