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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I am extremely disappointed with Splashbacks UK and feel compelled to warn others about my experience. I placed an order in January for two splashback pieces but only ever received one. Despite... Ver mais

Classificada 5 em 5 estrelas

Lovely Watercolour Kitchen Splashback. Colours were as seen on the splashbacks.co.uk website and it looks great. We ordered online. Measuring guide was easy to follow. Brian responded promptly to any... Ver mais

Classificada 5 em 5 estrelas

Extremely happy with my purchase. Had some teething problems as their printer broke and so they had to wait for a new part , but the communication from Paulo was consistent with updates. Arrived o... Ver mais

Classificada 5 em 5 estrelas

Ordering was easy, delivery spot on, was told delivery would be between 8/9am, arrived 7.50, driver was brill, gave advice on fitting etc, LOOKS brilliant, not fitted yet, but Mrs got me grafting HAR... Ver mais

Informações sobre a empresa

  1. Loja de utensílios de cozinha
  2. Loja de móveis

Escrito pela empresa

Splashbacks.co.uk, is a company that specialising in a wide range of splashbacks, glass and mirror solutions including showers, splash backs, glass counters and mirrored walls. We have two factories one in London and another in Shropshire. We process all our glass ourselves and this cuts any middleman from our prices. We provide a professional and comprehensive service from processing your order at our London or Midlands factory, to cutting, polishing and beveling it to your exact requirement. We then securely and safely deliver your splashback, usually within 14 working days, straight to your front door wherever you are in the UK. We can produce any colour this includes ral, Dulux, Crown, Laura Ashley, Farrow and Ball as well as many more. If you would like to order a specific brand of paint simply type in the make and paint name into the box on our colour section. Many of our competitors use third party glass companies to process their orders, often resulting in compromised quality. However, at Splashbacks.co.uk we both process and deliver your splashback from start to finish, we can guarantee the quality and the best price. Since being established in 2001 we have provided products to a wide range of customers including: Ladbrokes, Marks & Spencer, Starbucks, Berkley Homes, St Georges Homes, Boffi Kitchens, Taylor Wimpey and of course thousands of private individuals just like you. If you need any advice please call our office between 8.00am – 5.00pm Monday to Friday on 01630 638 389 0r 01630 638 924.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

355 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Untrustworthy

After getting a quote from someone called Brian via email for a kitchen splashback for £182 we emailed our picture to be used only to discover that they can only stretch or crop photos not resize the image which my wife did for them in about 15 minutes and made the image a smaller upload. When we ordered the price had jumped to £273 in a week and a half.rather than honour the quoted price Brian said he would have to ask the owners what to do. That was two weeks ago still nothing despite having email and phone numbers. He said that suppliers had doubled their prices apparently overnight so they obviously don't have any stock or they are making more on old stock ?.
This company obviously don't care about customer care or communication.

After reading the ridiculous reply to this review.
Yes 12 emails were sent all unhelpful and I can happily supply screen shots of all of them.
No we were not customers as
1 finding the price was almost a £100 increase in 9 days from original emailed quote
2 would not honour the price quoted by email
3 Didn't contact us to resolve the situation after we called them twice supplied a phone number and were promised a call back.
So they decided to attempt to discredit anyone who has a problem with them as they have with others.

30 de julho de 2022
Opinião espontânea
logótipo da Splashbacks

Resposta da Splashbacks

Hi Steve I have sent you an email. Your review is both dishonest and inaccurate. You initially asked if the price would be cheaper as you where local and could collect. We explained this did not make a difference to the price or timescale. I sent you in total 12 emails trying to help you. The picture you sent was not good enough quality and I explained it would pixalate. You than repeated to send the same picture and I had to change it to a jpeg. Your wife than sent two emails both repeating the mistake that you had and I sent the picture back and explained what We needed. The prices had increased over the last few weeks and this was due to our toughening plant nearly doubling their price due to the price of energy. We take customer satisfaction extremely inportant and your review does not reflect our business in any way. What makes it even more unfair is that you where never even a customer of ours as you never purchased anything. I will be available on Monday Morning in the office 01630 638444 should you wish to discuss. Many thanks

Brian

Classificada 5 em 5 estrelas

Just awesome!

Just awesome! Took what we thought was just a random panoramic beach scene in Feb, (usually to just be left on the phone indefinitely), but have turned it into what we think is an amazing splashback in our kitchen. Was so nervous the socket spaces weren’t going to line up, and that the image wouldn’t upscale, but shouldn’t have been. Customer service was first class, had a couple of conversations re the image cropping and advice re measuring, and it all paid off. Delivery was a little longer than expected, but was always kept informed, so knew how it was all progressing. Have now covered a plain white wall with a 2.4 x .4 glass memory. Just love it, and will be using again soon for sure.

27 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Satisfied customer

I have ordered now three splash backs from this company. All great value and if the highest quality. Customer service was fantastic as I recently had an issue with an order, totally my fault, but it was rectified by the company without any fuss. Will definitely be ordering from them in the future.

9 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely Watercolour Kitchen Splashback from splashbacks.co.uk

Lovely Watercolour Kitchen Splashback. Colours were as seen on the splashbacks.co.uk website and it looks great. We ordered online. Measuring guide was easy to follow. Brian responded promptly to any telephone & email questions we had. It was delivered, well packaged, within the timescale advised on the website. Fitted perfectly using the adhesive as instructed.

28 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

We have received our splash back & it…

We have received our splash back & it is now fitted.
I am so pleased with it.
It is not only GREAT but it finishes the kitchen off lovely.
They were very helpful & answered every question I asked them, very prompt in reply's also.
"LOVELY"

22 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

A great splash of colour - looks amazing

Delighted with splashback and happy to arrange bespoke drilling to accommodate my utensils rack. First one holes weren't in right place but replacement arrived quickly and in my opinion looks amazing bringing a splash of colour to the kitchen - a lot of very positive feedback from friends and family. Thank you

18 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Spectacular

Having purchased a Splash back for our previous home we loved it so much,never seen anything like it before, we decided that we would choose another one, different style for our new home. The Colours are amazing and will complement our new kitchen. Amazing Company, You will not be disappointed. Plenty of different designs to choose from.

16 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely perfect

Absolutely perfect! Our kitchen is complete and looks amazing. Great service, perfect fit, fabulous design and efficient, friendly delivery. This company deserves to do well and, no, we’re not related! It’s just so good to have a product that ticks all the boxes. Thank you.

20 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant

Brilliant. Just what I wanted it looks Amazing it's the talking point in my kitchen. I ordered online after a short conversation over the phone as I needed it customised to my size and the design I liked most. I had the glass design with ice and water it's very effective, Absolutely pleased with it and highly recommended

23 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Stunning

There is nothing negative I can say. I ordered online followed up with a phone call to say it was my gift to myself for my 60th and if they could get it to me by this date I would appreciate it. The splashback was delivered by a very polite friendly man on my birthday.
The picture online doesn’t do it justice.
I would highly recommend.

22 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous Splashback.

Ordering was easy, delivery spot on, was told delivery would be between 8/9am, arrived 7.50, driver was brill, gave advice on fitting etc, LOOKS brilliant, not fitted yet, but Mrs got me grafting HARD, to hurry it along a bit,you know what I mean, lol...

21 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Love my new splashback!!

Absolutely love my splashback. Small issue with first one but communication with the company was excellent and very quick. Replacement offered with no quibbles. Combines quality with beautiful piece of art. Great customer service and would highly recommend.

21 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

So happy …

I looked on line for a splashback company and really liked the look of this company, straightforward and easy to use website which is great as I’m not very good with technology ! Ordered it and had actually put in the wrong measurement, a lady rang me and we got things sorted out, i was so worried the splashback might get smashed during delivery but it came extremely well packaged. When I opened it well I can only say WOW, it’s stunning, I love it so much. We ordered their tube of glue and followed fitting instructions from that. Every day I look at my splasback and imagine I’m flying in the hot air balloon 🎈

10 de fevereiro de 2022
Opinião espontânea

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