We had some issues with our WiFi not being delivered. We called split the bills and was put through to Katie who was absolutely amazing!!!!! She could do enough for us and after days of trying with... Ver mais
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We had some issues with our WiFi not being delivered. We called split the bills and was put through to Katie who was absolutely amazing!!!!! She could do enough for us and after days of trying with... Ver mais
A empresa respondeu
Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Ver mais
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The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Ver mais
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Louisa was brilliant, very efficient at helping me understand our water bill was nothing to worry about! So far our experience in general has been great, with issues sorted fast and easy monthly payme... Ver mais
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Escrito pela empresa
Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lyndsay was incredibly helpful, very kind and understanding. Helped me resolve my issue very quick. Really appreciate it!

Resposta da Split The Bills

Resposta da Split The Bills
Very helpful, solved the problems promptly and quick response

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It was really nice how they wanted to know how to pronounce my name properly

Resposta da Split The Bills
Great customer service, Incredibly straight forward procedure and fantastic communication. Never had an issues or complications with this company - I would certainly recommend them to friends!

Resposta da Split The Bills
Claire’s customer service skills are great, she is naturally lovely, and very helpful! Thank you 😌😊

Resposta da Split The Bills
Lousia's smashing it - she's super friendly and helpful! And explained things clearly too. She's also been able to make headway with a bills issue that we haven't been able to resolve over email too.

Resposta da Split The Bills

Resposta da Split The Bills
Katie was Very helpful and friendly- made me feel reassured thank you :)

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I spoke to lindsay and she was very helpful and lovely!!

Resposta da Split The Bills
lyndsay was efficient and very helpful at assisting my multiple questions.

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Called up on behalf of my daughter who was having some issues with her bills and debt collectors. A little furstrating having to call but the person i got through to was v helpful. Think her name was esther.

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very helpful and quick replies when you need help

Resposta da Split The Bills
Very willing to help. Sorted my issue within an hour of calling. Thanks

Resposta da Split The Bills

Resposta da Split The Bills
Very helpful, if struggling the route i would recommend would always be to call for support.

Resposta da Split The Bills
Had an issue with an overpayment, didn’t really want to chase things up, thankfully Clare was really helpful over the phone, raised the ticket immediately and helped process my refund within the hour. Brilliant customer service and a real gem to chat to over the phone.

Resposta da Split The Bills
Such bad communication! This is marketed at Uni students but I would not recommend! I paid my bills on Monday for this month. I then received an email informing me they were going to charge me again for another whole month in 3 days because they missed a payment??NO warning at all. As a uni student I cannot afford this and did not plan this as part of my budget. SO SO STRESSFUL sent an email on Monday and have not received any help or advice.

Resposta da Split The Bills
you are still sending me quotes that are not mine after you said you would remove my number from your system

Resposta da Split The Bills
Louisa at Split the Bills went out of her way to sort the problems out that I was experiencing. She listened to me and handled the whole situation perfectly, quickly and efficiently.
Its such a relief to have this resolved. Thank you so much Louisa.

Resposta da Split The Bills
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