Split The Bills Opiniões 

3661
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had some issues with our WiFi not being delivered. We called split the bills and was put through to Katie who was absolutely amazing!!!!! She could do enough for us and after days of trying with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had some really great help from Gemma. She walked me through the process simply but not condescending. Really love Split the Bills, always making it easy to sort situations rather than calling a milli... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de serviços públicos de habitação

Sobre Split The Bills

Escrito pela empresa

We take away the nightmare of managing bills for students, professionals, landlords and letting agents, alike. Get a quote now

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(3661)

162 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very helpful and kind and even offer…

Very helpful and kind and even offer advice on how to locate and identify my meter and her name was Elise I believe

3 de setembro de 2025
Opinião espontânea
logótipo da Split The Bills

Resposta da Split The Bills

It's great to hear about your recent experience with us - thanks for the positive feedback.

Classificada 5 em 5 estrelas

Sophie was super helpful over the…

Sophie was super helpful over the phone!! Great service and great price for everything that’s included!!

2 de setembro de 2025
Opinião espontânea
logótipo da Split The Bills

Resposta da Split The Bills

Thanks for taking the time to share your 5-star experience Ruby.

Classificada 5 em 5 estrelas

Claire was so lovely and helpful

Claire was so lovely and helpful. She made the experience really easy especially as we have never had to deal with bills before.

2 de setembro de 2025
Opinião espontânea
logótipo da Split The Bills

Resposta da Split The Bills

We appreciate your review about Claire - thank you! 😊

Classificada 5 em 5 estrelas

Lindsay was extremely helpful and…

Lindsay was extremely helpful and friendly, very satisfied with the customer service.

1 de setembro de 2025
Opinião espontânea
logótipo da Split The Bills

Resposta da Split The Bills

We're glad to hear that our team were able to assist you - thanks for sharing your experience!

Classificada 5 em 5 estrelas

5/5 Stars for Gemma!

I had a brilliant experience! My call handler Gemma was amazing, very bubbly and kind and so so helpful throughout. She got to the bottom of our issue immediately and I feel comfortable knowing her and the team are going to solve everything for us :))

1 de setembro de 2025
Opinião espontânea
logótipo da Split The Bills

Resposta da Split The Bills

Thank you for taking the time to feedback about your 5-star experience 🧡

Classificada 1 em 5 estrelas

This is a statement of fact of…

This is a statement of fact of continued issues. To inform everyone of the extent this company is profiteering by targeting inexperienced students. My daughter & 3 friends signed up to this company to supply their house on Back Western Hill Durham in July. I am authorised as a contact on her account. Split the Bills is charging £346.24 per month, £4154.88 a year for, gas,electric,tv & broadband. A comparison site for the same address estimates duel fuel at £1900, tv £174.50, broadband £336 Total:£2410.40. It get worse! She informed Split the Bills they would only occupy the house for the 7 month term. They refused to reduce the amount! That's £593.55 a month. It get even worse!..the broadband band is not installed, they said they would credit that, they haven't. A letter from tv licencing arrives every month, stating there is no licence. She has a letter from the energy supplier saying the account has not been changed from the previous tenants! Split the Bills have stopped responding to emails. I gaurantee they will to this review & do all they can to remove it. Do not use this company. They do not provide usage statements. The price isn't capped so it can increase even from the obscene amount they're charging.

1 de setembro de 2025
Opinião espontânea
logótipo da Split The Bills

Resposta da Split The Bills

Hi Aidan, we reached out to discuss this with you earlier in the year, however we did not receive a response. If you would like to discuss this further please respond to our email.

Classificada 5 em 5 estrelas

Amazing customer service!

I contacted STB to get a new confirmation of payment email after my tenancy ended and even though it had been months since that tenancy ended the lovely gentleman I spoke to on the phone named Peter was so helpful and understanding when I asked for the email I had lost to be re-sent. Absolutely top-notch customer service and such an easy and affordable bills package for students!

29 de agosto de 2025
Opinião espontânea
logótipo da Split The Bills

Resposta da Split The Bills

Thanks for taking the time to share your experience with Peter! We appreciate the feedback 🧡

Classificada 5 em 5 estrelas

Great customer service

James made the sign up process so quick and easy. Explained everything so clearly and provided a fantastic customer experience. Thank you for all your help!

29 de agosto de 2025
Opinião espontânea
logótipo da Split The Bills

Resposta da Split The Bills

It's great to hear that James was able to assist you with your query - thanks for taking the time to share your experience 😊

Classificada 4 em 5 estrelas

Great Customer Service

Very helpful and friendly customer service, Gemma was great! Has been very easy getting a quote and signing up. Have had to wait for board-band, but have been provided good updates when engaging with support.

26 de agosto de 2025
Opinião espontânea
logótipo da Split The Bills

Resposta da Split The Bills

Thank you for taking the time to share this feedback - we hope the broadband is installed soon.

Classificada 4 em 5 estrelas

Second month of tenancy and still no Wi-Fi *UPDATED*

Had issues at the start with no Wi-Fi and poor communication, but after speaking with Customer Operations Manager Matthew, everything was quickly resolved. He was very helpful, arranged compensation, and left me happy with the outcome.

25 de agosto de 2025
Opinião espontânea
logótipo da Split The Bills

Resposta da Split The Bills

Hi Elizabeth, we've requested more info from you so we can look into this.

Classificada 5 em 5 estrelas

Great customer service

Mohammed was clear and concise with delivering information and solved my issue within minutes. Excellent customer service!

21 de agosto de 2025
Opinião espontânea
logótipo da Split The Bills

Resposta da Split The Bills

Thank you for your feedback about Mohammed - we'll be sure to share this with him 😊

Classificada 5 em 5 estrelas

Your customer service staff was…

Your customer service staff was extremely helpful, answered all my questions without a problem and gave helpful advice, got us all sorted and set

18 de agosto de 2025
Opinião espontânea
logótipo da Split The Bills

Resposta da Split The Bills

We appreciate your 5-star review Ellie 😊

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