We had some issues with our WiFi not being delivered. We called split the bills and was put through to Katie who was absolutely amazing!!!!! She could do enough for us and after days of trying with... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We had some issues with our WiFi not being delivered. We called split the bills and was put through to Katie who was absolutely amazing!!!!! She could do enough for us and after days of trying with... Ver mais
A empresa respondeu
Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Ver mais
A empresa respondeu
The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Ver mais
A empresa respondeu
Had some really great help from Gemma. She walked me through the process simply but not condescending. Really love Split the Bills, always making it easy to sort situations rather than calling a milli... Ver mais
A empresa respondeu
Escrito pela empresa
Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Split The Bills
Polly was incredibly helpful and answered all of the questions I had. She was patient and friendly and was definitely a part of the reason I decided to go with split the bills - thank you very much!

Resposta da Split The Bills
I was on the phone with Claire who was very helpful in answering my questions and resolving them too. She had great customer service. Thank you!

Resposta da Split The Bills
Quick and very to the point ,Louisa got my electricity back in a matter of hours and maintained excellent communication throughout.
More employees should aim for her standards.

Resposta da Split The Bills
Clare was genuinely amazing brilliant customer service! Thank you for your help and support!

Resposta da Split The Bills
I spoke to claire on the phone regarding meter readings, which she answered within the minute of me calling, and she was able to answer more questions that I had regarding broadband!! They had already followed up with our broadband network and raised a case to ensure we had secure connection as soon as possible, she was very reassuring and knowledgeable!

Resposta da Split The Bills
Sales
Gramos was extremely helpful, professional, and patient. Explained everything clearly and answered all my questions. Great customer service experience – thank you.

Resposta da Split The Bills
Peter was very kind and helped through my issues with the billing. I had made some mistakes and he assured me that it could all be rectified in the system and put my mind at ease.

Resposta da Split The Bills
I spoke on the phone with Gemma and my call was answered very quickly without having to wait and she gave me answers to my questions straight away and explained what I was unsure about very well. Gemma was very polite and so friendly and couldn’t have been any more helpful!

Resposta da Split The Bills
Communication, happy to help. Answering questions.

Resposta da Split The Bills
Samuel was really clear with his communication and was super helpful in resolving my issue. The efficiency in sending me a link and also having the option to pay off a bill asap instead of having to wait for it to automatically come out was a huge relief! Thank you Samuel!

Resposta da Split The Bills
Lindsey explain and answered any queries u had and make everything very clear and understandable

Resposta da Split The Bills
I had a problem with my water bill and I spoke to Katie and she was so helpful. She gave me the options of what I could do and she was lovely!

Resposta da Split The Bills
Thank you Rohan, such speedy help for me yay!!

Resposta da Split The Bills
Alex was quite clear and precise, quite helpful and friendly as well as I was a bit nervous to discuss billing. They reassured me for a quick fix and laid out the next steps for me. I am quite thankful for their help.

Resposta da Split The Bills
Always helpful, easy to speak to and gets issues sorted

Resposta da Split The Bills
So much hassle to do anything. We started paying in July yet were getting TV license letters for 7 months. When we’d ask for a copy for our license, they said there’s a backlog. Yeah right, for 7 months. It was only when I said I’d escalate it that they sent one. Also their phone line is awful and they hang up on you while trying to sort something. Never again. Not worth the money.

Resposta da Split The Bills
Clare was helpful and immediately sorted the issue

Resposta da Split The Bills
Dear Alyx,
Thanks for sharing the necessary information in regard's to certain details I was expecting for a recent change in the tenancy.

Resposta da Split The Bills
Very easy to talk to, and very helpful with any confusion!

Resposta da Split The Bills
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