Spoonflower Opiniões 

1656
•
TrustScore: 3.5 em 5

3,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The live help agent who took over my Help chat from the chat bot provided excellent customer service. She was understanding, efficient, and decisive, determining that my shipment of swatches was los... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I've ordered several times. Each time there has been an issue with delivery. Recent one for 9 yards of fabric...never arrived. They finally resent after a lot of back and forth emails but then I was s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve had such a positive experience with Spoonflower! I love the huge variety of unique designs and how easy it is to find something that feels completely different from what you see in typical stores... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I’m convinced they are entirely run by AI now. Customer service responses sounded canned and didn’t help my issues. Also, the (very expensive) wallpaper had a couple printing glitches. I’m done with... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de papel de parede
  2. também em
  3. Loja de tecidos
  4. Loja self-service

Escrito pela empresa

Spoonflower offers fabric, wallpaper and home decor, made to order using unique designs from independent artists worldwide. With over one million designs to explore, you can find just what you need for your next DIY project or home refresh. Every Spoonflower item you order is carefully printed, cut, sewn and packaged just for you – right here in the USA by our expert team.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(1656)

204 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Well organised, caring company

Really nice to have guidance on setting up an account from a real person, lots of support generally and a well managed and organised site

1 de novembro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Thank you, Nancy! While we have some automations in place to help us out- we are definitely a customer support team of humans. Feel free to reach out and chat with us any time you have a question!

Classificada 5 em 5 estrelas

Excellent Products, Quality and Opportunities!

I have been buying products from Spoonflower for years and love the quality. Everything is beautiful and the website is very easy to navigate. I love the design challenges as I am a new surface pattern designer and hope to make the top 100 soon!
SIncerely,
Erin Garney
Art_by_erin

20 de novembro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Hi Erin! Thank you so much for the review and for being a part of our artist community. Continue to enjoy the design challenges- they can be so fun and inspiring!

Classificada 5 em 5 estrelas

The wallpaper is gorgeous

The wallpaper is gorgeous. The multiple views for each pattern make choosing/shopping easier, and the variety is phenomenal. I had occasion to consult with the company to make sure that my choice was appropriate for my purpose and received prompt, personal (not AI !) service. Shipping was also great.

20 de novembro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

So glad you are enjoying your "gorgeous" wallpaper! Feel free to chat with our customer support team any time you are working on a new project. Happy to help!

Classificada 5 em 5 estrelas

Amazing custom print and customer service

I've been working with a few of the young ladies in customer service who've helped me greatly.

I have 16 separate unique patches that were just photos off of a jacket that was custom made. A friend of mine was on a US Navy aircraft carrier on tour many years ago and everywhere they went a patch was custom made for that stop. I wanted those patches each placed on a separate square so I could make a custom quilt.

I just received those printed squares the other day after working several weeks on trying to figure how to upload them correctly and they came out amazing!

I can't say it enough...don't bother trying to do them yourself or finding someone else. Spoonflower 110% is the place to trust your special and regular fabric designs.

16 de novembro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

What a unique and special project, Virginia! Thank you for your kind and enthusiastic review. If you have time and can remember, please share photos of your finished quilt with us. We would love to see how it turns out!

Classificada 5 em 5 estrelas

Quality and Authentic art

Designs are really a quality,I am amazed how beautiful and pure pattern designs are available at spoonflower. Different material quality details are also very specific. Its not like a crowded market flooded with AI designs it's truly pure art. I love it.

19 de novembro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

We appreciate it, Tatum. We have so many great artists who help make our design library unique. Enjoy!

Classificada 1 em 5 estrelas

Bad Business....

I ordered Spoonflower fabric in 1/4"rust/white stripe. They sent me fabric in 1/2" bright orange stripe. (I had already ordered the 1/4" fabric in a half yard to be sure it was right, which it was). I asked to return it since it was not what I ordered and was told no returns; no credit; no nothing. I then asked if they could help me by offering to split the difference, moneywise, since I had no use for orange and white fabric. And after a few rounds of customer service emails, they disappeared. IMO they should have taken back the fabric and refunded my money for their mistake. Obviously, I would never order from that company again.

15 de outubro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Hello! It looks like our customer support team asked for more information regarding your order and did not receive a reply. I have requested more information and will follow up from there. Thank you!

Classificada 5 em 5 estrelas

I love making surface patterns to post…

I love making surface patterns to post to Spoonflower. It is easy to use and the people who work there are very helpful and friendly. The interface is easy to use. The fabric swatch I ordered was lovely.

19 de novembro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Thank you!

Classificada 5 em 5 estrelas

The Ultimate Creative Platform for Independent Designers

As a proud Spoonflower artist, I’m grateful for the creative freedom this platform offers. Spoonflower provides an incredible space where artists can truly explore their imagination through a wide range of design types. Their design challenges are one of my favorite parts of the experience as they push me to grow, experiment and connect with a community of fellow creators.

What really stands out is Spoonflower’s commitment to sustainability. Their print-on-demand model reduces waste, and their eco-friendly materials allow me to create responsibly without compromising quality. Spoonflower sets a high standard for custom printing and I’m proud to be part of a platform that values both creativity and quality.

Spoonflower also opens doors for artists. Through the marketplace, I’ve been able to connect with interior designers and I know many artists have even secured licensing deals! Being here allows me to test different styles, learn what resonates with buyers and discover where my niche really lies.

I’m proud to be part of a platform that values creativity, sustainability and quality while empowering artists to grow their careers.

19 de novembro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Thank you for the wonderful review! We appreciate the diversity in creativity our artists bring to our site. Our interior design customers are particularly grateful for the customization our artists help provide, for sure. Have a wonderful holiday season!

Classificada 5 em 5 estrelas

Great platform for designers!

Great platform for designers!
I love that Spoonflower feels active — even if the sales are small, they are steady, unlike on Etsy. I also want to highlight their fast and knowledgeable customer support: they respond quickly and truly help. A very positive experience!

19 de novembro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

So glad to hear you had a positive experience with us, Amina! Looking forward to seeing what you create next.

Classificada 5 em 5 estrelas

Great experience with Spoonflower

Great experience with Spoonflower! They could do the print I wanted on the fabric I wanted. Great selection at a reasonable price!!

8 de outubro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

So glad you were able to find the right fabric for your project, Julie. Happy creating!

Classificada 5 em 5 estrelas

A great space and their fabrics are superb!

I love that the company is allowing a space for designers to show their creativity and craft.The fabrics are of high quality. They have any type that you need.

Thank you for this amazing space.

19 de novembro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Thank you, Saskia! We also love to see the variety of art come to life on our fabrics. Everything is so special and unique!

Classificada 5 em 5 estrelas

Spoonflower help service

Spoonflower responds to my inquiries very quickly and in a personalized way. They clarify my doubts very clearly. They are very high-quality! I love working with them. They are also very kinds

19 de novembro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Thank you for sharing, Mirador! We strive to be kind to all of our customers and we definitely want you to feel good about ordering with us. Have a lovely rest of your holiday season!

Classificada 5 em 5 estrelas

Spoonflower makes uploading designs…

Spoonflower makes uploading designs easy. The products are very good. Prices in CAD $ are bit high though.

19 de novembro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Hi Judy! We understand that international conversion can skew pricing for some of our customers. Perhaps one of our big holiday sales can help you out this season! In the meantime, thank you for the lovely review. We appreciate it!

Classificada 1 em 5 estrelas

Wasted Thousands of dollars!!

My first sign this company would be a problem was the purchasing process. Took me 4 days just to process an order. Then the promotion passed and the order went through. Then the items came on mismatched. We ordered wallpaper and matching curtains. Same style, color, pattern but the wallpaper was blue and curtains were green. When I tried to return them they denied the return. Lost thousands of dollars on this due to wasted materials, paying installers, repainting the room to match the wall paper. Do not waste your time with this company. If you do, be warned and test every single piece.

20 de outubro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Hi there! We are unable to find a communication thread based on the information shared here. If you feel that this has not been resolved, please feel free to connect back with our customer support team and we can sort it from there. Thank you!

Classificada 1 em 5 estrelas

If I could leave 0 stars I would

If I could leave 0 stars I would. This is the first review I have ever left for a product, but my experience with Spoonflower deserves one.

I purchased their grasscloth wallpaper and was shocked by how poorly the pattern was printed. The design does not align between panels at all, making it impossible to install with a clean seam. When I reached out for help, I was told that their wallpapers are meant to be overlapped and double-cut, which is absolutely not a standard or appropriate installation method for grasscloth. Every professional installer I’ve spoken to has said the same thing.

What frustrates me most is that Spoonflower uses the same generic, one-size-fits-all installation instructions for every wallpaper type (peel-and-stick, smooth, woven, grasscloth), even though these materials behave completely differently. Instead of acknowledging the printing inconsistency, they insisted the issue was “normal” and told me to cut through layers of thick, expensive grasscloth to force the pattern to match, essentially gaslighting me into believing this was acceptable.

They refused to offer a reprint, a return, a partial credit, or any type of solution, even though the product arrived misprinted and unusable. For a premium-priced wallpaper, the quality control and customer service were deeply disappointing.

I’m extremely frustrated with the lack of accountability and would not recommend Spoonflower for grasscloth or any wallpaper that requires pattern alignment. If something arrives defective, you’re completely on your own and they will fight you on their outrageous policies. 0/10 absolutely horrible experience and company.

18 de novembro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Hi Ali. We have requested more information so that we may dig further into the context of this order and your experience. Happy to provide any further assistance from there if needed!

Classificada 2 em 5 estrelas

Not great

Many of their prints look sloppy and cheap in person and they are tightwads when it comes to discounts. Their customer service is rude. After several orders with them, I'm moving on.

11 de novembro de 2025
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Hi Heather. I see that you have placed many orders with us and that your most recent order included a discount. It looks like our customer support team member provided context as to why we were not able to combine orders for shipping, but if you have any other questions for us, feel free to reach back out!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais