Spoonflower Opiniões 

1655
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The live help agent who took over my Help chat from the chat bot provided excellent customer service. She was understanding, efficient, and decisive, determining that my shipment of swatches was los... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I've ordered several times. Each time there has been an issue with delivery. Recent one for 9 yards of fabric...never arrived. They finally resent after a lot of back and forth emails but then I was s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve had such a positive experience with Spoonflower! I love the huge variety of unique designs and how easy it is to find something that feels completely different from what you see in typical stores... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I had delivery and shipping issues with my 1st 2 orders. I had to call about my 1st order and then my 2nd order was never shipped. I did contact customer service both times and the response took longe... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de papel de parede
  2. também em
  3. Loja de tecidos
  4. Loja self-service

Escrito pela empresa

Spoonflower offers fabric, wallpaper and home decor, made to order using unique designs from independent artists worldwide. With over one million designs to explore, you can find just what you need for your next DIY project or home refresh. Every Spoonflower item you order is carefully printed, cut, sewn and packaged just for you – right here in the USA by our expert team.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(1655)

204 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Perfect help

Quick response, helpful answer and kind tone. Thank you very much :)

17 de março de 2026
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Thank you, Diane!

Classificada 5 em 5 estrelas

Excellent Customer Service

I received a fabric print that missed the mark a bit. The Customer Service representative was quick to respond and do what could be done to make things right. No fuss, no muss, no hassles. Sometimes mistakes happen, what counts is how you handle it- and in this case, it was handled excellently.

12 de março de 2026
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Glad to hear it- we want you to be happy with what we have printed and shipped to you. And if you ever want to share the end results with our team, we love to see how it all came together in the end. Enjoy!

Classificada 2 em 5 estrelas

Warning about wallpaper, read before buying!

TLDR: "the life-spam of our Peel and Stick is 1-2 years and the time in the box before installation may have impacted the longevity or adhesive"
I had purchased wallpaper from Spoonflower before and it has been hanging fine (thus the 2 stars), but I later spent almost $600 on wallpaper for another room and it started falling 5 weeks after hanging. Because of life, I had not hung it right away, so it was outside the 30 day window when they may have done something about it. I reached out and they responded with the quote above. Those facts HAD NOT BEEN DISCLOSED prior to me making the purchase.
I'm writing this review to warn others before they make the same mistake.

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service/help center

Original order was not delivered...due to USPS..called immediately the help desk and they rectified the situation...aplogetic and sending my order again. No hassles at all.

9 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Falling off my walls!

I spent over $1,000.00 on the peel and stick wallpaper. It took me several weeks to install. It's been 5 months and it's falling off my walls. I'm sick about it- I worked very hard to match and get the seams just right. I installed a bathroom sink, toilet, and light fixtures over the wallpaper. Putting up new wallpaper will be even more difficult now. If I had to do it over I would purchase regular wallpaper and hire a professional to do the install. Expensive lesson learned.

8 de março de 2026
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Hi Nichole, so sorry there was an issue with your wallpaper. We are unable to find a communication with our customers support team linked to this, so if your order is within the limitations of our return policy https://support.spoonflower.com/hc/en-us/articles/204444690-Returns-and-Exchanges - please reach out to them if you have not done so already. Thank you!

Classificada 5 em 5 estrelas

Very responsive customer service

Very responsive customer service! Not AI auto replies. Spoonflower is wonderful, talented artists, beautiful designs, and curation.

7 de março de 2026
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Thank you so much, Amy. Our customer support team try their best to be there when a customer wants to connect with a human!

Classificada 5 em 5 estrelas

I recently had to resubmit my tax form…

I recently had to resubmit my tax form and wanted to confirm that everything was submitted correctly. I contacted the Spoonflower Help Center, and they responded very quickly, confirming that everything is in order.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Glad we could help, Susana! Thank you for sharing!

Classificada 5 em 5 estrelas

Great customer service & quality

Great customer service. I use Spoonflower for my business and they're very knowledgeable about fabric and wallpaper types that help me feel more confident choosing the right option. My customers have always been happy with the quality.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

We appreciate you, Pamela! Feel free to reach out to our team any time.

Classificada 5 em 5 estrelas

Excellent support and very fast resolution

I recently had some doubts regarding my account information and tax documentation. The support team was excellent—they responded very quickly and were extremely helpful. They confirmed all the information I needed and even corrected an error in my data. It’s a relief to work with a company that truly tries to solve your problems efficiently. Highly recommended!

26 de fevereiro de 2026
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Thank you, Maria! I am glad we were able to reassure you and help you through the process.

Classificada 1 em 5 estrelas

I will not buy from you again

I will not buy from you again. Please don't contact me

22 de fevereiro de 2026
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

We understand, Tracy. You may click on "unsubscribe" at the bottom of any of our emails sent and/or text "stop" in a reply our text messages.

Classificada 2 em 5 estrelas

Great designs, quick delivery, but $20 a yard is too much

I love the breadth of design in Spoonflower fabrics, the incredible variety - and the sales. The new $20 per yard cost is outrageous. It's just too high, up from the already high $18 per yard. With JoAnn Fabrics gone, there is an even greater need for a reliably good fabric shop. But please return the price - to at least $18, but $16 would be even better. Please don't price sewers like me out of a good thing

19 de fevereiro de 2026
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Thank you for sharing your concerns, Anne. We frequently offer sales and discounts on our site which can help bring down the costs of our print on demand fabric. If you are not on our mailing list already, we encourage you to do so! And if you can order in bulk, we are currently running a "Buy More, Save More" promotion for orders that are 15 yards or more. https://www.spoonflower.com/en/small-business

Classificada 4 em 5 estrelas

I have ordered Welcoming Walls Vintage…

I have ordered Welcoming Walls Vintage Floral Wallpaper from Spoonflower Shop ZucyakSa on June24 th 2024. The colors have turned out really well , just as I wanted it to be.

19 de fevereiro de 2026
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

That sounds delightful and so glad to hear you love the colors. Enjoy!

Classificada 5 em 5 estrelas

Thanks for Spoonflower!

I use Spoonflower from Japan.
Spoonflower's service is literally spreading my creativity around the world!

18 de fevereiro de 2026
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

Thank you for sharing!

Classificada 1 em 5 estrelas

yet again more problems

yet again more problems. I am still trying to receive an order for wallpaper I ordered on 17th January 2026. Impossible to speak to anyone to check you have ordered correctly, i got my order wrong, only partially refunded for over ordering. It wasn't until I got PayPal involved i even got that. Now the whole rest of my order has been lost. I'm currently fighting for it to be delivered with PayPals help but nothing yet & its the 18th Feb 2026 now. Horrible communication. I have spent nearly 800 pounds sterling with this company & have received zero to date. Do not use this company!

18 de fevereiro de 2026
Opinião espontânea
logótipo da Spoonflower

Resposta da Spoonflower

We definitely want you to receive what you have ordered, Claire! We encourage you to continue to communicate with our customer support team if this is still not resolved. Thank you!

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