The live help agent who took over my Help chat from the chat bot provided excellent customer service. She was understanding, efficient, and decisive, determining that my shipment of swatches was los... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The live help agent who took over my Help chat from the chat bot provided excellent customer service. She was understanding, efficient, and decisive, determining that my shipment of swatches was los... Ver mais
A empresa respondeu
I've ordered several times. Each time there has been an issue with delivery. Recent one for 9 yards of fabric...never arrived. They finally resent after a lot of back and forth emails but then I was s... Ver mais
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I’ve had such a positive experience with Spoonflower! I love the huge variety of unique designs and how easy it is to find something that feels completely different from what you see in typical stores... Ver mais
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I had delivery and shipping issues with my 1st 2 orders. I had to call about my 1st order and then my 2nd order was never shipped. I did contact customer service both times and the response took longe... Ver mais
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Spoonflower offers fabric, wallpaper and home decor, made to order using unique designs from independent artists worldwide. With over one million designs to explore, you can find just what you need for your next DIY project or home refresh. Every Spoonflower item you order is carefully printed, cut, sewn and packaged just for you – right here in the USA by our expert team.
2810 Meridian Parkway, 27713, Durham, Estados Unidos da América
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Respondeu a 98% das suas opiniões negativas
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Quick response, helpful answer and kind tone. Thank you very much :)

Resposta da Spoonflower
Carrie G is an excellent customer Help team member!

Resposta da Spoonflower

Resposta da Spoonflower
I received a fabric print that missed the mark a bit. The Customer Service representative was quick to respond and do what could be done to make things right. No fuss, no muss, no hassles. Sometimes mistakes happen, what counts is how you handle it- and in this case, it was handled excellently.

Resposta da Spoonflower
Amber was very helpful in trying to find what I needed. She was patient and made every attempt to find a match for the fabric I needed. Spoonflower will continue to be my go to place for unique fabrics.
Fantastic range of products.
Delivered on time. Quality of product excellent. Have no hesitation in recommending this company.
TLDR: "the life-spam of our Peel and Stick is 1-2 years and the time in the box before installation may have impacted the longevity or adhesive"
I had purchased wallpaper from Spoonflower before and it has been hanging fine (thus the 2 stars), but I later spent almost $600 on wallpaper for another room and it started falling 5 weeks after hanging. Because of life, I had not hung it right away, so it was outside the 30 day window when they may have done something about it. I reached out and they responded with the quote above. Those facts HAD NOT BEEN DISCLOSED prior to me making the purchase.
I'm writing this review to warn others before they make the same mistake.
Original order was not delivered...due to USPS..called immediately the help desk and they rectified the situation...aplogetic and sending my order again. No hassles at all.
I spent over $1,000.00 on the peel and stick wallpaper. It took me several weeks to install. It's been 5 months and it's falling off my walls. I'm sick about it- I worked very hard to match and get the seams just right. I installed a bathroom sink, toilet, and light fixtures over the wallpaper. Putting up new wallpaper will be even more difficult now. If I had to do it over I would purchase regular wallpaper and hire a professional to do the install. Expensive lesson learned.

Resposta da Spoonflower
Very responsive customer service! Not AI auto replies. Spoonflower is wonderful, talented artists, beautiful designs, and curation.

Resposta da Spoonflower
I recently had to resubmit my tax form and wanted to confirm that everything was submitted correctly. I contacted the Spoonflower Help Center, and they responded very quickly, confirming that everything is in order.

Resposta da Spoonflower
Great customer service. I use Spoonflower for my business and they're very knowledgeable about fabric and wallpaper types that help me feel more confident choosing the right option. My customers have always been happy with the quality.

Resposta da Spoonflower
I recently had some doubts regarding my account information and tax documentation. The support team was excellent—they responded very quickly and were extremely helpful. They confirmed all the information I needed and even corrected an error in my data. It’s a relief to work with a company that truly tries to solve your problems efficiently. Highly recommended!

Resposta da Spoonflower
I will not buy from you again. Please don't contact me

Resposta da Spoonflower
The quality of my wallpaper prints are wonderful. I order swatches from every design I finish and upload. I'm very happy about the quality and love the brilliant colors.

Resposta da Spoonflower
I love the breadth of design in Spoonflower fabrics, the incredible variety - and the sales. The new $20 per yard cost is outrageous. It's just too high, up from the already high $18 per yard. With JoAnn Fabrics gone, there is an even greater need for a reliably good fabric shop. But please return the price - to at least $18, but $16 would be even better. Please don't price sewers like me out of a good thing

Resposta da Spoonflower
I have ordered Welcoming Walls Vintage Floral Wallpaper from Spoonflower Shop ZucyakSa on June24 th 2024. The colors have turned out really well , just as I wanted it to be.

Resposta da Spoonflower
I use Spoonflower from Japan.
Spoonflower's service is literally spreading my creativity around the world!

Resposta da Spoonflower
yet again more problems. I am still trying to receive an order for wallpaper I ordered on 17th January 2026. Impossible to speak to anyone to check you have ordered correctly, i got my order wrong, only partially refunded for over ordering. It wasn't until I got PayPal involved i even got that. Now the whole rest of my order has been lost. I'm currently fighting for it to be delivered with PayPals help but nothing yet & its the 18th Feb 2026 now. Horrible communication. I have spent nearly 800 pounds sterling with this company & have received zero to date. Do not use this company!

Resposta da Spoonflower
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