After a disappointing experience elsewhere, it was good to find a website that was simple and easy to use. I got a quote quickly and easily without being made to feel like a decrepit old man.
A empresa respondeu
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Easy on line service, quick simple forms. I actually bought higher cover than I needed, as it was so straight forward & reasonable.
A empresa respondeu
I was contacted by sportsCover Direct, well before the renewal was due. Which if anything needed to be changed I had plenty of time to advise them The new renewal price was very good, and I did not... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
SportsCover Direct, firmly established in the sports sector, provides comprehensive cover for amateur sports and leisure activities. Born from a need for specialist activity cover, products now include sports travel insurance, specialist golf and shooting insurance as well as sports insurance for teams and individuals.
Informações de contacto
Dovetail House, Wycombe Road,, HP14 3RQ, Stokenchurch, Reino Unido
- 01494 484800
- contact@sportscover.co.uk
- www.sportscoverdirect.com
4,6
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Regular user but exclusions for health issues are a problem
I have regularly used sports over direct and like a lot about them- it’s great if you’re undertaking all sorts of sports. However, I don’t like their approach to disclosures- they always seem to automatically exclude on a pretty broad brush approach if you disclose anything AND they don’t offer the chance to pay an extra premium to be covered- in fact they take your money first and then tell you you’re not covered which is not great if you need that thing included. No doubt it’s dealt with in the small print somewhere and the consumer credit act or similar probably means you can cancel within a period of time but all in all a resequencing of their process would solve this and mean more happy customers.
20 de julho de 2026
Opinião espontânea
It was quick and easy to get quotes…
It was quick and easy to get quotes online. Prices were within my budget too.
19 de julho de 2026
Opinião espontânea
Very helpful and efficient.
22 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
Thank you for your review. We're pleased to hear that you found our service helpful and efficient. We appreciate your feedback and support.
Annual fee was OK for the cover…
Annual fee was OK for the cover required.
15 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
Thank you for your review. We're pleased to hear that our cover met your needs at a fair price. We appreciate your feedback and support.
Getting a quote was straightforward and…
Getting a quote was straightforward and the premium seems reasonable - not yet been on our cycling trip, so not able to comment on how the company handles any actual claims!
14 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
Thank you for your review. We're pleased to hear that our cover met your needs at a fair price. We appreciate your feedback and support.
It was super easy to add bolt on.
18 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
Thank you for your review we appreciate your feedback and support.
Comprehensive cover
Comprehensive cover - easy to navigate and fairly priced.
17 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
Thank you for your review. We're pleased to hear that you found our cover comprehensive, easy to arrange, and competitively priced. We appreciate your support and look forward to assisting you again in the future.
After a disappointing experience…
After a disappointing experience elsewhere, it was good to find a website that was simple and easy to use. I got a quote quickly and easily without being made to feel like a decrepit old man.
19 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
Thank you for your review.
We're delighted to hear that you found our website simple and easy to use and that you were able to obtain a quote quickly. Providing an accessible and straightforward experience for all customers is very important to us.
Very easy to follow the various…
Very easy to follow the various options. Price exactly what I was looking for . Hassle free ....
17 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
Thank you for your review.
We're delighted to hear that you found the process easy to follow and hassle-free, and that our cover met your requirements at the right price.
Difficult dealing with machines
The credit card I used in 2025 had changed. Repeated telephone calls were met with recorded message which eventually resulted in “voicemail box full”. Making payment online was difficult when the phrase “obtain a new quote” was used.
17 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
Thank you for your feedback. I'm sorry to hear you were unable to get through.
Our operating hours are Monday-Friday 9-5:30 for telephone calls. Any voicemails over the weekend we get back to on Monday's.
We also appreciate your comments regarding the online payment process and the wording "obtain a new quote,". Feedback such as yours helps us identify areas where we can improve both our communications and the customer journey.
If there is anything we can assist with, please do give us a call during the above hours and we are happy to help!
Very simple and straightforward to…
Very simple and straightforward to start and continue
10 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
We're pleased to hear that you found the process simple and straightforward from start to finish. We appreciate your feedback and your support.
Resposta da SportsCover Direct
Thanks for your feedback!
Easy to renew and all information…
Easy to renew and all information straight forward to understand
17 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
Thank you for your review. We're delighted to hear that you found the renewal process straightforward and the information easy to understand. We appreciate your support.
Very easy purchase process
Very easy purchase process. A great price & a comprehensive cover product. Not had to claim on anything like this yet. Let’s hope I don’t buy if I do that it’s an easy & painless process
11 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
Thank you for your review. We're pleased to hear that you found the purchase process straightforward and the cover comprehensive and competitively priced. We hope you never need to make a claim, but if you do, we'll be here to help.
Good service
Straight forward. Clear communication. Reasonable value for money.
14 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
Thank you for your review. We're delighted to hear you found the process straightforward, the communication clear, and the cover good value for money. We appreciate your support.
Resposta da SportsCover Direct
Thanks for your feedback!
Easy on line service
Easy on line service, quick simple forms. I actually bought higher cover than I needed, as it was so straight forward & reasonable.
14 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
We're delighted to hear you found the process quick, straightforward and good value. We appreciate your support and are pleased you found the cover that suited your needs.
Great insurance for hiking trips
It is easy and straightforward to get the necessary insurance for your trip. I have been using SportsCover Direct for several years now and can recommend it.
15 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
Thank you for your kind review and for your continued support over the years. We're delighted to hear that you've found arranging your insurance quick and straightforward, and we appreciate your recommendation of SportsCover Direct.
Resposta da SportsCover Direct
Thank you for your review. We’re pleased to hear that you found the renewal process easy and the premium acceptable. We appreciate your feedback and your continued support.
Easy process to renew on line
11 de julho de 2026
Opinião espontânea
Resposta da SportsCover Direct
Thank you for your review. We're pleased to hear that you found the online renewal process quick and easy. We appreciate your support and look forward to continuing to provide you with great service.
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