Extremely easy to purchase the insurance you need. I did it all online from getting a quote to purchasing the insurance I needed. I've been with Protectivity before and when I needed insurance again... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I found Protectivity customer services to be super helpful when l sent 3 enquiry emails. They got back to me the next working day which l found to be efficient. Once my queries were answered I was sup... Ver mais
A empresa respondeu
Won’t go anywhere else for my business insurance .. first class to deal with .. knowledgeable.. respectful ., helpful .. and people you can actually talk too .. price was lower than expected .. massi... Ver mais
A empresa respondeu
Very easy to obtain a quote and very clear explanations of the different factors of cover that can be included if required. Happy with the instant quote and a very reasonable price
A empresa respondeu
Informações sobre a empresa
Informações de contacto
Dovetail House, Wycombe Road, HP14 3RQ, Stokenchurch, Reino Unido
- 01494 887909
- contact@protectivity.co.uk
- protectivity.com
4,8
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 88% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy phone consultation
Easy phone consultation
Instant cover
Very good service again
20 de julho de 2026
Opinião espontânea
Easy to navigate
Easy to navigate website and easy to get a reasonable quote
22 de julho de 2026
Opinião espontânea
Pet business insurance
Simple, quick and covers everything I need at a reasonable cost.
19 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
Thank you for your review. We're pleased to hear you found the process simple and quick, and that the policy provides the cover you need at a competitive price. We appreciate your support.
Excellent serviceGood value and a fair price combined…
Good value and a fair price combined with the prompt supply of my insurance certificate.
18 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
Thank you for your review. We're pleased to hear you found our policy to be good value and that you received your insurance certificate promptly. We appreciate your support.
Easy to understand thankyou
21 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
Thank you for your review. We're pleased to hear you found the information easy to understand. We appreciate your feedback and support.
Fantastic company made everything so…
Fantastic company made everything so easy
22 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
Thank you for your kind review. We’re delighted to hear that you found everything easy to arrange. We appreciate your support and look forward to helping you again in the future.
Always remind you when you’re insurance…
Always remind you when you’re insurance is renewing and a good price
17 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
Thank you for your review. We’re pleased to hear that our renewal reminders and competitive pricing have met your expectations. We appreciate your support and look forward to continuing to assist you.
Extremely easy to purchase
Extremely easy to purchase the insurance you need. I did it all online from getting a quote to purchasing the insurance I needed. I've been with Protectivity before and when I needed insurance again I came straight back to them because they are a pleasure to deal with.
20 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
Thank you for your fantastic review. We're delighted to hear that you found the process quick and easy, and we're especially pleased that you chose to return to Protectivity. Your continued support is greatly appreciated.
Super easy
Super easy. Had just what I needed as an option so there was no confusion or frustration. Easily renewed.
21 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
Thank you for your review.
We're delighted to hear that the renewal process was straightforward and hassle-free, and that you were able to find exactly what you needed.
We appreciate your support and look forward to continuing to provide a simple and efficient experience.
Very easy to obtain a quote and very…
Very easy to obtain a quote and very clear explanations of the different factors of cover that can be included if required. Happy with the instant quote and a very reasonable price
20 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
Thank you for your review.
We're pleased to hear that you found the quotation process straightforward and the cover options clearly explained. It's great to know that you were happy with both the instant quote and the competitive price.
Too many emails
Absolutely fine up until I processed a quote. Since then, I have been inundated with emails: "Still need protection?", "Share your feedback with us", "We value your feedback". It's bordering on spam and is enough to make me avoid using Protectivity in future.
** Edit: contradictory response to this review from Protectivity says it understands that only relevant emails are preferable, while default communications preference is 'Everything' and you have to phone them to adjust this. Waste of customer time?
20 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
Thank you for taking the time to provide your feedback.
I am sorry to hear that you felt our emails were excessive. We understand the importance of receiving only relevant communications.
Please contact us on 01494 887909 or email contact@protectivity.com if you would like to update your communication preferences. We can arrange for you to opt out of non-essential email communications at any time.
Easy to sign up and navigate
Easy to sign up, very simple and straightforward. Very happy with the experience. Price is fantastic. Quoting system was prompt and helpful.
18 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
We're delighted to hear that you found the sign-up process simple and straightforward, and that you were pleased with both the price and the quoting experience. We appreciate your feedback and your support.
Great company to deal with
Great company to deal with, competitive pricing, helpful with any queries and easy to manage your account online
18 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
We're delighted to hear that you found our pricing competitive, our team helpful, and the online account management easy to use. We appreciate your feedback and your support.
Easy to set up and reasonable price.
Easy to set up and reasonable price.
Been with this company for years without any issues.
19 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
We're pleased to hear that you found the policy easy to set up and competitively priced. Thank you for your continued loyalty over the years – we appreciate your support.
Very easy to use web site
Very easy to use web site. Price was good.
19 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
We're pleased to hear that you found our website easy to use and that you were happy with the price of your policy. We appreciate your feedback and your support.
Gives me the cover I need for my…
Gives me the cover I need for my business. Not too expensive. I haven't claimed so don't know how good they will be if I do.
17 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
We're pleased to hear that our cover meets your business needs and offers good value. We hope you never need to make a claim, but if you do, our claims team will be on hand to assist you throughout the process.
Event Stallholders
So easy to navigate website
Could do with a few more options for stallholders and what we sell, but other than that all good. Good price for our annual insurance TY.
16 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
We're pleased to hear that you found our website easy to navigate and were happy with the price of your annual insurance. We also appreciate your feedback regarding stallholder options and will pass this onto the relevant department.
Easy to folllw process and great value
16 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
We're pleased to hear that you found the process easy to follow and that you felt our cover offered great value. We appreciate your feedback and your support.
Protectivity excellent customer services
I found Protectivity customer services to be super helpful when l sent 3 enquiry emails. They got back to me the next working day which l found to be efficient. Once my queries were answered I was super happy to go ahead and purchase the insurance.
16 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
We're delighted to hear that our customer service team was able to assist with your queries and provide prompt responses. Thank you for choosing Protectivity, and we appreciate your support.
Good service
Good service and everything well explained. No long ques on the phone or call centres in India, very happy with the service I received
16 de julho de 2026
Opinião espontânea
Resposta da Protectivity Insurance
We're pleased to hear that you found our service helpful and our explanations clear. We appreciate your feedback and are delighted that you were happy with the service you received.
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