ordered trainers, took weeks to arrive but they need to be exchanged, followed the link in the order confirmation but no instructions to follow from there as suggested, just the sales website......ema... Ver mais
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Leia as opiniões dos outros
Great prices, easy to use web site, and good communication from them with a promised delivery time. However I feel they need to review their carrier as the carrier told me a totally different deliver... Ver mais
A empresa respondeu
Updated - after my review I did receive an email reply. I had to pay £6.70 to return good via Evri with signed for delivery. Did eventually get refund. So have updated stars accordingly. They acknow... Ver mais
Exceptional service from SportsGB! When my main item was out of stock, they quickly processed a refund while still honoring free delivery for my smaller purchase. The package arrived the next day with... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are SportsGB - dedicated to supporting you in your chosen passion, whether that is Cycling, Running, Swimming, Fitness, or a myriad of Team Sports. With top-notch customer service and most orders dispatched the day they are placed, Your Play is Our Passion!
Informações de contacto
3,6
Aceitável
293 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 11% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good service arrived earlier than…
Good service arrived earlier than expected
Good price
9 de julho de 2025
Opinião espontânea
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Exceptional value and very quick…
Exceptional value and very quick delivery.
9 de julho de 2025
Opinião espontânea
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Selling items out of stock
Bought something online, which was important for me on my project. Waited a week... No notes, nothing, so decided to contact myself. Apparently items are out of stock, so they offered refund, which should reach my account in 3 to 5 days. Waste of time. Giving two stars only for quick response through their website chat.
8 de julho de 2025
Opinião espontânea
Great value with prompt delivery
Great value with prompt delivery. As others have said, I hadn’t heard of them before but have been pleased with the price and service.
1 de julho de 2025
Opinião espontânea
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Plenty of choice
Plenty of choice, competitive prices, quick delivery and zero stress!
7 de julho de 2025
Opinião espontânea
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Still No Delivery AFTER Their Long Delivery Statement
Ordered a couple of items and noticed that the order status was still "in progress" after 4 days. I contacted their chat and was told that it would be up to 9 days. Its now the 8th day and they still havent received the delivery from the supplier. Although the prices look great on the website the delivery time isnt worth the hassle. If you can wait weeks and weeks for your order it may be worth the risk but my advice would be to avoid and pay the extra from a reliable company.
I have requested to cancel my order. Paying a few pounds more and I can have it delivered the next day.
Edit following response. I contacted your chat on the day and they confirmed that it would be on a 2-3 day standard delivery hence the cancellation.
3 de julho de 2025
Opinião espontânea
Resposta da SportsGB
Good afternoon. We truly appreciate your feedback and review, and we sincerely apologise for the delay your order experienced. We understand how frustrating this must have been for you. Your order arrived at our warehouse yesterday, on the 8th working day, and we immediately upgraded all orders to next-day delivery to ensure they would be dispatched today, aligning with the 9 working days stated in our delivery estimates. We noticed that you chose to cancel your order yesterday, and we completely understand your decision. We are genuinely sorry for any inconvenience this situation may have caused you, and we are here to support you in any way we can. Kind regards Sportsgb.
Not as advertised
Whilst the delivery of the item was very prompt, the itme was not as ordered. The picture and title for the product was 26" inner tube, so as this was what I wanted I ordered. I did not notice that in the description of the product, the product was detailed as 27.5". Therefore I did not receive the items taht I thought I was ordering
23 de junho de 2025
Opinião espontânea
Resposta da SportsGB
Good afternoon.Thank you so much for taking the time to provide your feedback and review. We truly regret any confusion our packaging may have caused, leading to the purchase of an incorrect item. We understand how frustrating this can be, and we want to make sure your shopping experience is as smooth as possible. To assist our customers, we display the following information on the page: "Please note images on the site may not reflect the item you need - please choose size and type from the dropdown boxes." Our intention with this additional information is to enhance your shopping experience, and we are committed to making improvements based on your valuable input. Kind regards Sportsgb.
Great and prompt service!
Good price, free delivery and prompt dispatch. AAA+++
23 de junho de 2025
Opinião espontânea
Resposta da SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Answering my email straight away
Answering my email straight away, to let me know where my order was . And how long it would take.
24 de junho de 2025
Opinião espontânea
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
I liked everything I bought with the…
I liked everything I bought with the goods I was satisfied with. Delivery let me down a bit. I'm happy with the whole service.
7 de junho de 2025
Opinião espontânea
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Good price and on time delivery
Good price and on time delivery
15 de junho de 2025
Opinião espontânea
Resposta da SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
One of my go-to road cycling suppliers!
I had never seen Sports GB before and noticed some really low prices for road cycling items so was a little suspicious, I proceeded anyway and had the parts I needed really quickly and really cheaply. I now use them regularly! Good work Sports GB!
11 de junho de 2025
Opinião espontânea
Resposta da SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Good
I accidentally put the wrong delivery address but staff were very quick to reply and changed it for me. Good service
18 de junho de 2025
Opinião espontânea
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Can't fault them
Can't fault them.
Quick delivery.
Item is as described.
13 de junho de 2025
Opinião espontânea
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Straght forward process to order online…
Straght forward process to order online and at a decent price. Delivery is a bit slow, but if you're not in a hurry its not a problem.
2 de junho de 2025
Opinião espontânea
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
All round excellence
Easy to navigate website, product in stock, fast delivery and cheaper than everywhere else!
31 de maio de 2025
Opinião espontânea
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Immediate response to my email and my…
Immediate response to my email and my problem was sorted straight away.
9 de junho de 2025
Opinião espontânea
Resposta da SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
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