Staveley Head Opiniões 

489
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Renewed my camper insurance today Amber was very good at her job and made my renewal very easy ,after comparing a few other companys i had no need to move as staveleyhead were very competitive on... Ver mais

Classificada 5 em 5 estrelas

Excellent service as always from Staveley Head. Very thorough and comprehensive explanations of the policy cover by customer service assistant Amber. I've used Stavely Head for nearly a decade, and wi... Ver mais

Classificada 1 em 5 estrelas

Bait and switch 'Stratton Oakmont' style shill company of One Sure insurance. Low ball quote then proceed to charge multiple hidden fees, claw back commission, and void my cover. They send unwanted le... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amber Taylor was polite, efficient, and determined to help me find the best deal. Amber offered to try a new insurer and told me she would call back shortly- and then did! Refreshing to deal with a co... Ver mais

Informações sobre a empresa

  1. Finanças e seguros

Informação fornecida por diversas fontes externas

Staveley Head is a leading provider of commercial and personal insurance products, specialising in hgv, van, courier, motor trade and motorhome insurance.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

489 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

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4,5

Todas as opiniões

(489)

37 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Absolutely shocking

Absolutely shocking, they get you to jump through hoops for proof of address and ncb etc etc then reject it. Then when you try and cancel the policy because you’ve had enough they want £75 admin fee for a policy that hasn’t even started yet

17 de julho de 2024
Opinião espontânea
logótipo da Staveley Head

Resposta da Staveley Head

Good Morning,
Thank you for the feedback, I’m sorry to hear you’re dissatisfied.
If you can provide some further details (such as your post code and policy number) in an email to info@staveleyhead.co.uk we’ll arrange for somebody to look into this matter for you. It is detailed in our terms of business that any policies that are cancelled before the inception date, we retain our admin fee charged at the start of the policy, the terms of business is made available to you prior to the point of purchase. Kind Regards

Classificada 1 em 5 estrelas

Received renewal notice for Campervan…

Received renewal notice for Campervan today.. 40% increase on last year £389 to £981.
Stuck with them after a painful experience setting up the policy last year, demanding endless documents, arguing over no claims, additional charges to keep the policy live. And almost £40 to alter a private reg which is the press of a button for most insurers but not this company.
Avoid and pay a bit more elsewhere.

Appreciate the reply but trying to justify your are still correct when all the other reviewer say the same or have had poor experience isn’t going to change the customers perception.

15 de julho de 2024
Opinião espontânea
logótipo da Staveley Head

Resposta da Staveley Head

Good Morning, thank you for your feedback. As a broker we shop a panel of insurers to find you the best rate available to us, with our panel. I am sorry we were not competitive this year.

In regard to the mid term adjustment fee, this is detailed in our terms of business which can be accessed at the inception of the policy and also online prior to purchase. We allow a 2 week cooling off period to review the terms of business.

If you wish to discuss this further please email info@staveleyhead.co.uk with your customer reference number and I would be happy to contact you.

Kind Regards

Classificada 5 em 5 estrelas

Renewed Motorhome insurance today

Renewed Motorhome insurance today and the whole process was made very easy by the Staveley Head rep, Harvie, Nothing was a problem and he gave great info on my policy renewal. His whole attitude was what you would expect from a top company rep.

10 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

good cover good price

Everything as had a price hike to do with insurance. staveley head was really help full in getting me the right cover for the right price.
a big 10 out of 10 for Amber
already recommended

27 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I have been with Staveley head for 3…

I have been with Staveley head for 3 years now and I just renewed for a 4th.Thank you Amber Taylor,you was very professional and a real pleasure to talk to .She worked very hard to save me money and got me an amazing deal.well done Amber.see you next year.

26 de junho de 2024
Opinião espontânea

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