Mandy did a fantastic job with the delivery from Stratco Epping . Mandy was very professional, patient friendly and helpful during the entire delivery process. It was a busy road with lot of traffic b... Ver mais
A empresa respondeu
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Mandy did a fantastic job with the delivery from Stratco Epping . Mandy was very professional, patient friendly and helpful during the entire delivery process. It was a busy road with lot of traffic b... Ver mais
A empresa respondeu
Most rude and unhelpful staff i have experienced at any stratco or fencing companies. Quick to take the money but not to show you the product you brought.
Big shout out to Scott & Michelle from Stratco Epping they went above and beyond to ensure that I had the right stone top for my outdoor crossray double fridge after the wrong was ordered Michelle del... Ver mais
A empresa respondeu
In reference to your sales assistant at Hervey bay Janna Nevins, we found Janna to be very helpful with our purchase, she went out of her way to assist us to achieve the desired product for our needs... Ver mais
A empresa respondeu
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde em 14 horas
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I dealt with both Toni and Mandy. The service was absolutely amazing!
Most rude and unhelpful staff i have experienced at any stratco or fencing companies. Quick to take the money but not to show you the product you brought.
I requested a quote for a patio. A contractor came to my house to measure the area and offered a verbal estimate on the spot. I requested a formal quote be sent to my email. After nearly 5 weeks I had not recieved a quote so attempted to contact the contractor via phone call and SMS. after another week of no contact I went to the store at Kunda Park and attempted to elicit information regarding the whereabouts of the quotation. The store representative also attempted to contact the contractor to no avail. She then promised me an update on getting another quote from another contractor within 24 hours. Eight days later after no contact from anyone from Stratco, I once again went to the Kunda Park store to get an update and to voice my concern that she had not fulfilled her stated promise. The representative then denied agreeing to provide the update. I the left very angry. I called Stratco's contact number to voice my disappointment at the lack of communication and discussed the issue with the representative who provided assurances the issue would be passed to the relevant person and that I would have contact by the end of the next day. Didn't happen. I was very disappointed that the initial contractor was unable to follow through because he seemed credible. But it seems that poor communication is the standard for Stratco. Beside the point I know but this is not my first lack of success dealing with this company.

Resposta da Stratco
Mandy was very helpful. It was raining hard and he helped to carry the blinds inside the garage.
Mandy the driver done a unreal job getting into a tight backyard and very friendly

Resposta da Stratco
I had a delivery this morning by a gentleman named MADY. He was very polite and explained what he was delivering and was very happy to leave the items where I suggested. Great customer service.

Resposta da Stratco
Mandy delivered on time good job

Resposta da Stratco
Mandy, very professional, done job very well, attention to detail.

Resposta da Stratco

Resposta da Stratco
Steve did an amazing job delivering my shed, called ro let me know he was not far away and dropped it off to the exact spot l wanted it.

Resposta da Stratco

Resposta da Stratco
Mandy did a fantastic job with the delivery from Stratco Epping . Mandy was very professional, patient friendly and helpful during the entire delivery process. It was a busy road with lot of traffic but Mandy worked with safety ensuring that the heavy order is delivered without any damage.Mandys services are highly appreciated and recommend. Well done Mandy. Thank you.

Resposta da Stratco
Mandy is good her mean her tower her nice job very hard job do properly Mandy

Resposta da Stratco
Big shout out to Scott & Michelle from Stratco Epping they went above and beyond to ensure that I had the right stone top for my outdoor crossray double fridge after the wrong was ordered Michelle delivered it personally,Scott did a follow up call to ensure the fit was perfect. many thanks

Resposta da Stratco

Resposta da Stratco
Mandy was helpful and efficient

Resposta da Stratco
Paula is always fantastic and super helpful! Always goes the extra mile to help every time I have been there! She is 10/10 in her customer service and is extremely friendly!

Resposta da Stratco
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