Apauling aftercare rang for some one to look at our car said would call back no one did so i emailed them with my concerns after waiting 2 weeks without any responce when i bought the car i had a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Apauling aftercare rang for some one to look at our car said would call back no one did so i emailed them with my concerns after waiting 2 weeks without any responce when i bought the car i had a... Ver mais
A empresa respondeu
We dealt with Liam at Stratstone mini, Leeds. From start to finish he explained everything clearly, was knowledgeable and listened carefully to our needs. Most importantly, he did everything he said... Ver mais
A empresa respondeu
Service here is brilliant and nothing short of outstanding. I was looked after by Michael his enthusiasm knowledge and high level of friendly impeccable customer service was truly outstanding. You are... Ver mais
A empresa respondeu
I didn't purchase a Mini in the end but Tarran was so helpful, knowledgeable and friendly I had to put a review on. Tarran helped me locate possible cars suitable for me, telling me in detail about e... Ver mais
A empresa respondeu
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Escrito pela empresa
Gelderd Motor Park, Gelderd Road, LS12 6EG, Leeds, Reino Unido
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Muhammad and Michael were super helpful, kind and patient, from the phone call to assisting me when I popped by. The appointment was made very fast and problem solved right away, explaining everything very clearly. Top customer service. Thank you.

Resposta da Stratstone - MINI Leeds
Think twice about buying, car needed new gearbox after 6 months, then new windscreen as not even fitted with a mini one, had MOT and health check no video as technician didn’t take one, he has since left(conveniently) 4 weeks after MOT after driving 90miles on the motorway we turned around on a side street for the back wheel to come off and the whole suspension collapsed, 10 mins earlier mini garage in Lytham who were excellent said we could have died on the motorway, Leeds mini accept no responsibility. Now solicitor involved so please think twice about buying from them.

Resposta da Stratstone - MINI Leeds
I like to thank you for the keyring that you sent out to me not that long ago. And for the good service that I
got from you all.

Resposta da Stratstone - MINI Leeds
Excellent customer service from everyone but big thanks to Mohammed who excelled with customer service skills - thank you. I had to have some repairs to my car after a visit to the Safari park, thanks for making what had been a stressful situation into a much better one - thanks 😊

Resposta da Stratstone - MINI Leeds
Purchased my MINI from here several years ago now and it's always fantastic service. Got to give a special mention to Rhiannon. I had an MOT, service and also had a new service plan set up. Nothing is too much trouble for her and I'm always kept up to date with what's going on with my vehicle. She really is a star 🌟

Resposta da Stratstone - MINI Leeds
Great service again from all at Mini Leeds.

Resposta da Stratstone - MINI Leeds

Resposta da Stratstone - MINI Leeds
My wife purchased her car from them and for the last 3 years they had been excellent, today for the mot they advised a brake fluid top up my wife said ok, she was then contacted saying it required new discs and pads at £900, what a shock and offered finance, she called me and I said no, the car passed the mot, on payment she was charged £70 for brake fluid, this is absolutely disgusting how can a car pass an mot if the brakes are no good and they still charge £70 for brake fluid, we have lost all trust in them and will never use them again

Resposta da Stratstone - MINI Leeds
All work done on time and professionally handled from customer support to technical work on the car.

Resposta da Stratstone - MINI Leeds
It was recall for my egr changing. I've picked up my car fixed and cleaned.
Nice.

Resposta da Stratstone - MINI Leeds
The whole of Stratstones team involved in my car purchase and the car handover where very efficient,friendly and answered my queries to my satisfaction. I found their customer service excellent

Resposta da Stratstone - MINI Leeds
Rang to book car in for emissions problem, fitted me in first thing next morning. Lady very helpful on the phone. Jamie at service reception desk very helpful too. Kept in contact throughout, collected car later that day and it had even had a wash, thank you!

Resposta da Stratstone - MINI Leeds
Excellent, friendly, car was pristine and to a very high standard when collected.

Resposta da Stratstone - MINI Leeds

Resposta da Stratstone - MINI Leeds
Working away from home and my local Mini centre I called in to Stratstone Mini Leeds when my warning light came on indicating a need for oil, and I was really worried. Everyone I spoke to during my visit was very welcoming and helpful Jamie was so kind courteous and reassuring, very attentive, added the oil I was able to purchase all with a big smile and lovely cheerful manner. I so appreciate it .. a very positive and reassuring experience. Big thanks Jamie and co, you are doing things right.

Resposta da Stratstone - MINI Leeds
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