I am always impatiently waiting for package from Superdry. No matter if I am buying by your site/store or zalando. I also found some issues in shopping via mobile phone, and needed to switch to lapt... Ver mais
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Leia as opiniões dos outros
Nie ukrywam, że dokonując zakupu w tym sklepie miałam obawy, wynikające z tego, że robiłam to po raz pierwszy. Jednak zakupy przebiegły bez zarzutu. Jakość zakupionej sukienki była zgodna opisem i zdj... Ver mais
Tragiczna obsługa klienta. Paczka nie dotarła, nie wiadomo gdzie jest i czy rzeczywiście została wysłana. Według DHL, sprzedający jedynie utworzył etykietę. Tydzień po terminie teoretycznego dostarc... Ver mais
Zwroty na zakupionej stronie są ciężkie i niezrozumiałe, a raczej na stronie na której dokonałam zakupu - nie ma odpowiednich informacji. Przeglądając Państwa stronę w tym regulamin odnoszą się Pa... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Informações de contacto
Superdry Care, Unit 60, The runnings, GL519NW, Cheltenham, Reino Unido
- +44 3333 212222
- care@supergroup.com
- www.superdrystore.pl
3,5
Aceitável
2 mil opiniões
Sem histórico recente de solicitação de opiniões
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As pessoas também visitaram
Very good Very good Very good Very good
25 de julho de 2022
Fast shipping and free return!!
Fast shipping and free return!!! It’s very important for me. I really recommend. And very good quality of course ❤️
24 de julho de 2022
extremely hard to find a piece
You are making great clothes. Yet it is painstakingly difficult to find one at your store. I bought one your T-shirt in another store and wanted to buy a few more of the same kind. The T-shirts I've found on your site looked identical - but it showed - they were of different cutting. So I had to return them. What is more -it is impossible to find the kind I'm looking for - there is no name (only numbers) on the insert of my T-shirt, and the Find mechanism at your store doesn't know it. And I'm not even sure if the same T-shirt doesn't exist already at your store or the Find command doesn't recognize it...
23 de julho de 2022
Resposta da Superdrystore
Hi Rafal,
thank you for your feedback. A lot of places sell our items, but sometimes it might not be the exact same as the ones on our website. The numbers on the item are the item codes. We can help you search for the name of the item or identical shirts that you might like. Don't hesitate to contact us via care@superdry.com for further information.
Kind Regards,
Superdry Customer Care
The service is very fast and efficient
The service is very fast and efficient, the polo shirts are bought in very intense colors and of high quality.
21 de julho de 2022
one order came in 2 packages
one order came in 2 packages, 4 or 5 days apart, by different companies.
21 de julho de 2022
Resposta da Superdrystore
Hi Agata,
Thank you for your feedback.
As the items were coming from different warehouses, they had to be shipped separately and by different companies. I apologise if you were not satisfied with the delivery services.
Kind Regards,
Superdry Customer Care
I recommend
T-shirts are very good quality like always.
The size (XL) as described in the size table.
21 de julho de 2022
The whole transaction was fine.
12 de julho de 2022
polecam serdecznie
11 de julho de 2022
Zamówione szorty są super
Zamówione szorty są super , rozmiar Ok. Prezentują się doskonale. Materiał i wykonanie beż zastrzeżeń. Polecam
8 de julho de 2022
We did not receive the paid order.
We did not receive the paid order.
Order no SUPERDRYPL201309 -22.06.2022
I am asking for a refund of the money paid
Sławomir Konarski
8 de julho de 2022
Resposta da Superdrystore
Hi Slawomir,
Thank you for your feedback. We have contacted you by email to let you know what the next steps are concerning this matter.
Kind Regards,
Superdry Customer Care
Everything's all right
5 de julho de 2022
little slow delivery
4 de julho de 2022
Resposta da Superdrystore
Hi,
Thank you for your feedback.
I am sorry you were not satisfied with our delivery timeframe. I can see the promise date for the order was the 06th of July, and the item was delivered on the 04th. You should have been given an estimated delivery date at checkout.
Kind Regards,
Superdry Customer Care
I received the shorts with a security…
I received the shorts with a security clip that I can't take off the stationary store. I have made a complaint and there is no answer. I expected a completely different quality from such a reputable company.
3 de julho de 2022
Resposta da Superdrystore
Hi Michal,
Thank you for your feedback.
I am sorry this has happened. I can see the matter has been resolved now, as the item has been sent to you again. You should have received emails to confirm all of this.
Kind Regards,
Superdry Customer Care
Im happy i bought a cap and it came so…
Im happy i bought a cap and it came so fast also the item is like it schould be.
1 de julho de 2022
Excellent! Thanks a lot
My favourite brand! Goods are perfect, service and delivery are excellent! Thank you so much!
30 de junho de 2022
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