I am always impatiently waiting for package from Superdry. No matter if I am buying by your site/store or zalando. I also found some issues in shopping via mobile phone, and needed to switch to lapt... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Nie ukrywam, że dokonując zakupu w tym sklepie miałam obawy, wynikające z tego, że robiłam to po raz pierwszy. Jednak zakupy przebiegły bez zarzutu. Jakość zakupionej sukienki była zgodna opisem i zdj... Ver mais
Tragiczna obsługa klienta. Paczka nie dotarła, nie wiadomo gdzie jest i czy rzeczywiście została wysłana. Według DHL, sprzedający jedynie utworzył etykietę. Tydzień po terminie teoretycznego dostarc... Ver mais
Zwroty na zakupionej stronie są ciężkie i niezrozumiałe, a raczej na stronie na której dokonałam zakupu - nie ma odpowiednich informacji. Przeglądając Państwa stronę w tym regulamin odnoszą się Pa... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Informações de contacto
Superdry Care, Unit 60, The runnings, GL519NW, Cheltenham, Reino Unido
- +44 3333 212222
- care@supergroup.com
- www.superdrystore.pl
3,5
Aceitável
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Do tej pory nie otrzymałam towaru
Do tej pory nie otrzymałam towaru. Nie otrzymałam informacji po polsku.
6 de novembro de 2022
Все супер!👍
Все супер!👍
Швидка доставка,товар якісний і відповідає фотографіям.Дякую,нехай вам щастить💪👍
1 de novembro de 2022
Good service, good quality
Quick service, good quality of products. Definitely recommend
25 de outubro de 2022
I like the clothes from superdry. Great quality.
I like the clothes from superdry. Great quality. The purchase process is great. Wide range of clothes in the eshop. The Web page is nice as well. However, the return process and received messeges require improvement.
I had issues with generating return label for DHL due to some internal errors - Polish orders. I needed to contact support using only English. It could be a showstopper for some non speaking English customers. The communication from superdry was partially in Polish and English in one message. Polish sentences were gramatically incorrect. So IMO some customers could be scared doing shopping here.
Despite that, all good.
28 de outubro de 2022
Poor packaging
18 de outubro de 2022
Great outlet shirts
True to size items, quite fast free delivery and I love the quality!
12 de outubro de 2022
Wszystko OK
Zamówienie przebiegło sprawnie. Wyczerpujące informacje o przesyłce. Towar bez zastrzeżeń, zgodny z opisem i zdjęciem na stronie www. Sklep godny polecenia.
24 de outubro de 2022
No quality control
You do not check the quality of goods to send. Article I had received was visibly and definitebly our of any quality norm as overexposed to the light and lost its colour.
25 de outubro de 2022
Resposta da Superdrystore
Hi Tomasz,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Regards,
Superdry Customer Care
Hello
Hello, The good was excectly as in the description, The transaction went smoothly, fast shopping, no problem. I really recomend this company
20 de outubro de 2022
Product arrived with security clip…
Product arrived with security clip attached to jumper. I spotted it when i removed labels so couldnt send it back. I had to remove clip on my own so got three holes in my jumper.
Security clip? Really?
Best regards
24 de setembro de 2022
Resposta da Superdrystore
Hi Katarzyna,
Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Superdry Customer Care
The order came quickly and without any…
The order came quickly and without any problems. My purchase is in perfect condition and of top quality. I do recommend the company and their products.
19 de outubro de 2022
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