Sutton Park Group Opiniões 

318
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dacia dealer/Stourbridge...my 2024 Dacia stepway developed an electrical fault,my car is obviously still under warranty.i contacted the dealer @stourbridge Renault/dealership and spoke with "Olivia"wh... Ver mais

Classificada 5 em 5 estrelas

The service and care provided at the showroom from the very start by Kam Brainch at the Sutton Park, Birmingham branch for Dacia, were second to none. Great person, sincere and customer focused. I wou... Ver mais

Classificada 1 em 5 estrelas

Terrible Customer Service. I've been trying to arrange a replacement Radio/AVN unit and Brett just doesn't respond to my emails. Been going on for over a year. Hopefully voicing my concerns on here mi... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Sutton park (Burton branch) I have previously written 5 star reviews for this branch as the service I had received was always really good. That was until the past Friday. The dark haired lady on rec... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto
  2. Oficina de inspecção
  3. Serviço de motorista
  4. Concessionário Kia
  5. Concessionário Renault
  6. Concessionário de carros usados

Escrito pela empresa

Sutton Park Group are franchised dealers for new and used Renault, Kia, and Dacia cars. With 7 dealerships across the Midlands: Coventry, Sutton Coldfield, Warwick, Burton-on-Trent, Tamworth, Stourbridge and Perry Barr in Birmingham. As well as providing specialist service and repair work for Renault, Kia and Dacia, we are also able to offer all makes servicing, repairs and MOT inspection tests at all of our locations, for vehicles outside of warranty.At Sutton Park Group we are dedicated to finding you the right vehicle, at the right price, with tailored finance packages to suit any pocket.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

318 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(318)

31 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Briliant service

Briliant service, everything explained as we went along. Was a pleasure to deal with. Thank you

29 de outubro de 2022
Opinião espontânea
logótipo da Sutton Park Group

Resposta da Sutton Park Group

Thank you Mr Endacott for your 5 star review. We are pleased to hear you had such a good experience with us.

Classificada 5 em 5 estrelas

Great Experience with the purchase.

Very pleasant experience.Jake was very happy to answer any questions I wanted to ask. Very polite and professional. Talked us through every stage of the purchase. Would certainly recommend him and Sutton Renault Tamworth as their customer care is second to none.

29 de outubro de 2022
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Resposta da Sutton Park Group

Hi John and thank you for taking the time to leave this 5 star review. We will be sure to pass your kind comments on to Jake and the team. If we can be of any help in the meantime, don't hesitate to contact us.

Classificada 5 em 5 estrelas

Quick and easy

Quick and easy, went in picked car had the crack with Colin signed a few things bosh new car

29 de outubro de 2022
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Resposta da Sutton Park Group

Thanks Simon for taking the time to leave this 5 star review. We are pleased you had such a pleasant experience with Colin at our Warwick dealership! All the best!

Classificada 5 em 5 estrelas

Excellent service

Had a really great experience changing my car for a bigger one due to family growing. Jake ford made it incredibly simple when I was expecting a long boring process. He was very welcoming and personable and we ended up getting a deal on two cars for the family

28 de outubro de 2022
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Resposta da Sutton Park Group

Hi Tom, firstly thank you so much for taking the time to leave this 5 star review. We are thrilled to hear that Jake not only managed to sort 1 but 2 cars for you and the family! We really appreciate your custom and if we can help any further, don't hesitate to contact us.

Classificada 5 em 5 estrelas

Kia Sutton Coldfield

Well worth the wait for our 2022 Kia Sorento Diesel.
The dealership throughout the purchase from start to finish were outstanding, keeping us informed along the way when to expect the vehicle. The dealership is currently being modernised and is looking very smart indeed. I would like thank Andrew Stackhouse for his outstanding professionalism, service and guidance throughout the purchase, a credit to the Kia brand.
Terry Arnold

5 de agosto de 2022
Opinião espontânea
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Resposta da Sutton Park Group

Hi Terry! Thank you for taking the time to leave this wonderful 5 star review. We will be sure to pass your kind comments on to Andrew and the team at Sutton Coldfield. If we can help any further, please do not hesitate to contact us.

Classificada 5 em 5 estrelas

Would definitely recommend Sutton Park…

Would definitely recommend Sutton Park Group if you are in the lookout for a new car. My salesperson was Andrew who was friendly and he kept me updated with the progress of my vehicle and when it came in he had everything ready to make the hand over easy and enjoyable. Thank you Sutton Park Group.

26 de outubro de 2022
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Resposta da Sutton Park Group

Hi Joan, thank you for leaving us your recommendation. We are thrilled to hear you were looked after by Andrew and the team. We wish you many happy miles of motoring!

Classificada 5 em 5 estrelas

A very pleasant car buying experience

Sutton Park were the only dealers I found prepared to offer a discount on MRP unless I took finance. They are a long way from where I live but from discussing placing an order to delivery of the car the service and customer care were first rate. The options were clearly explained, documentation was received quickly and I had regular contact from Leona with updates on the order and delivery date. They arranged trailer delivery to my house at a very reasonable price and were a pleasure to deal with. No hard sell on GAP insurance, finance deals, paint and upholstery treatments or anything else which makes a pleasant change these days.

25 de outubro de 2022
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Resposta da Sutton Park Group

Hi Malcolm! Firstly thank you for leaving this wonderful 5 star review! We are thrilled to hear you had an excellent experience and will be sure to pass your kind words on to Leona. If we can assist with anything else, don't hesitate to contact us.

Classificada 5 em 5 estrelas

Excellent new car purchase experience.

Excellent service from the helpful and friendly staff from the initial ordering of my new car until collection. I was kept well informed of the delivery situation and contacted on a regular basis. I would certainly have no hesitation in purchasing another vehicle from them.

25 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service

Brilliant service, was kept informed throughout the process and was given a brilliant deal on the car with as many or as little optional extras as I wanted. Would use again.

24 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

The entire process was perfect!

The entire process was perfect with continued support from the team. Have used Sutton Park Group for many years and will continue to do so. Even when there was an issue with the car I wanted to purchase, they worked tirelessly to sort out the issue and when I decided to pull out of that deal, continued to support me on identifying a new one which I did.

Highly recommend!

25 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Purchasing a new car

I purchased a new car from Sutton Park Group. The sales man (Ethan) was very professional, friendly and approachable. He was helpful and knowledgeable throughout the process with attention to detail.
The whole process was easy and stress free, which I really appreciated.
I would definitely recommend him as nothing was too much trouble.

24 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

My car was delayed on more than one…

My car was delayed on more than one occasion but Andrew kept me informed every step of the way and did all he could to speed it up thank you

23 de outubro de 2022
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Resposta da Sutton Park Group

Thank you Ian for your kind 5 tar review. We will be sure to pass your feedback on to Andrew and the team!

Classificada 5 em 5 estrelas

My experience purchasing my new Kia

I felt with Andrew from beginning to drive away and I have to say the whole experience was excellent.

22 de outubro de 2022
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Resposta da Sutton Park Group

Thank you for taking the time to leave us this review, we will be sure to pass your comments on to Andrew and we wish you many happy miles.

Classificada 5 em 5 estrelas

Great and Friendly Experience

Great overall experience. Sales executive was very friendly and helpful with any issues or queries that I had. I was very comfortable throughout and the hot chocolate was great.

16 de outubro de 2022
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Resposta da Sutton Park Group

Thank you for the feedback Joshua and we are glad you enjoyed the hot chocolate! Do not hesitate to contact us if we can be any further help.

Classificada 5 em 5 estrelas

Great Experience

Very easy to talk to the salesman and he gave us what we wanted, didn’t push anything on us which was great. Easy to talk to, great communication while waiting for the car. Very pleased

16 de julho de 2022
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Resposta da Sutton Park Group

Thank you so much for leaving this 5 star review.

Classificada 5 em 5 estrelas

Great service

Jake was great start to finish, purchasing a used car can be a daunting process and always makes me nervous but Jake is probably the most honest person I have come across after visiting multiple companies. Super helpful, knowledgeable, not pushy and just made everything a very easy and smooth process for me. Also i got a great deal!

21 de outubro de 2022
Opinião espontânea
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Resposta da Sutton Park Group

Hello Mr Roman, firstly we are thrilled to see you had such a positive experience at our Sutton Coldfield Kia dealership. I will be sure to pass your kind comments on to Jake and the team and if we can be of any further help, do not hesitate to contact us.

Classificada 5 em 5 estrelas

New Renault Clio

I recently bought a new Renault Clio from Dan Clarke at Sutton Park Warwick, he made the process very easy, explained everything well and answered all my questions, and kept me updated on the progress of my my car and when it was expected to arrive on site for me to pick it up. Very happy with my new car!

7 de outubro de 2022
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Resposta da Sutton Park Group

Hi Lucy, thank you for taking the time to leave this 5 star review. We are glad to hear you are enjoying your Clio and we'll be sure to pass your feedback on to Dan and the team at Warwick!

Classificada 5 em 5 estrelas

I bought a new Clio RS Hybrid from Dan…

I bought a new Clio RS Hybrid from Dan Clarke. A lovely car. The service from Dan exceeded any previous car purchasing experience I have had, & I have bought many cars. Dan was efficient, easy to deal with and gave me a good deal that I was happy with. No point in looking elsewhere.

17 de outubro de 2022
Opinião espontânea
logótipo da Sutton Park Group

Resposta da Sutton Park Group

Hello Mr Beesley, firstly thank you for your wonderful 5 star review! We are thrilled to hear you had such a good experience with Dan at our Warwick dealership and we wish you many happy miles of motoring!

Classificada 5 em 5 estrelas

Kept informed through the whole process…

Kept informed through the whole process of buying my new car, excellent customer service provided.

18 de outubro de 2022
Opinião espontânea
logótipo da Sutton Park Group

Resposta da Sutton Park Group

Thank you Sarah for your kind 5 star review. We are thrilled to hear you had a great experience at Sutton Park Group!

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