Very friendly and attentive throughout — they listened to exactly what we wanted, and gave us clear options along with detailed information to help us decide. They kept in touch with regular updates t... Ver mais
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Leia as opiniões dos outros
Porsche Shirley is a very comfortable experience, from the initial booking in for the service, to arriving for an early a.m. appointment, with coffee being offered straight away, smiles from all sta... Ver mais
A empresa respondeu
From the time I made first contact with Sytner Solihul requesting details of a car right through to the delivery of my new Porsche they were brilliant. Their staff have tremendous knowledge of their p... Ver mais
A empresa respondeu
My experiences of Porsche Solihull has always been poor. I would have thought by now customer care would have improved, but again it fell short. Porsche didn’t ring me to book in my car for a tr... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contacto
40 Highlands Rd, B90 4GT, Solihull, Reino Unido
- 01564 898024
4,5
Excelente
100 opiniões
Pede aos clientes que escrevam opiniões
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On this occasion not great
On this occasion not great
Car booked in for an oil service early December 2025 plus electronic updates, system crashed and caused a fault on the electric tone so car did not emit sound in electric mode
It’s been finally fixed this week 25/2/26
Constantly had to chase for updates, no calls back, poor imo this time
25 de fevereiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Afternoon, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. Would it be possible for you to please send any further details to my e-mail info@porschecentresolihull.co.uk so that I can investigate this for you? Kind Regards Karl Cinnamond Managing Director."
Thank you
Thank you, Solihull
Dealership is great.
Porsche UK are awful and incompetent. Of the half dozen times i have been in contact it is shocking how out of tpuch with their customers they are.
Without the dealer intervening on multiple occassions i wouldnt still be driving porsches
3 years in, 3 cars in. Finally goy a car that the software isnt perpetually going wrong
Solihull dealership is nothing like any other car dealer i've experienced The staff know about the cars and are knowledgeable.
Dont hesitate to use solihull to buy a car!
10 de fevereiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Morning Mark, I’m sorry hear that you have been so disappoint, but Its nice to read that you are now driving a car that is fault free. We are pleased that we were able to fix things.Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Just had my first 2year service …
Just had my first 2year service Kindly collected the car from my home Returned washed and valeted so no complaints at all
12 de fevereiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Morning Roy, Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
First class service all round
Absolute first class service from the day we made an enquiry to the day we drove out of the showroom. Tony was amazing as was Harry. The sales team, including the reception and administration girls were all really friendly and seemed genuine in their efforts to ensure our experience of buying a porsche was a great one - and it was.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Morning Mandy, I’m delighted to read your kind words about Tony, Harry and the team at Porsche Centre Solihull. Thank you for your feedback and great star rating. We hope you enjoy driving your New Porsche, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Efficient and friendly service
13 de fevereiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Morning Gary, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Seamless process
10 de fevereiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Morning Debbie, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Communication extremely poor
Service was fine but the communication and update of ongoing issues really should be a minus 10 star!
30 de janeiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Afternoon Steve, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. i am aware that you have had some issues with your Porsche, my understanding is that we have fixed the technical faults and the only problem remaining is a third party charger compatibility issue that we are unable to fix. I am sorry that we have not been in a position to rectify this. I am happy to discuss this with you over the phone and am available all week Kind Regards Karl Cinnamond Managing Director."
Friendly and professional service as…
Friendly and professional service as usual.
30 de janeiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Morning Simon, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director
All good
Everyone courteous. Communication with me very good. All my concerns were addressed and so far so good no problems with the car
29 de janeiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
Dear Jonb, Thank you for your 5 star review and comments. Kind Regards Team Porsche Solihull
Very efficient and customer focussed
Very efficient and customer focussed. Issues dealt with throughly and MOT all carried out at the same visit
28 de janeiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
Dear Mr Mathers, Thank you for your 5 star review. Kind Regards Porsche Centre Solihull
Taycan call back
My car went in for a call back plus a couple of minor issues. The dealership as always looked after me and the service was first class
15 de janeiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
Dear Mr Donovan, Thank you for your 5 star review and comments. Kind Regards Porsche Centre Solihull
Exceeded my needs
Really friendly, informative, helpful and went out of their way to make my experience a special one
23 de janeiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Morning Neil, I’m delighted to read your kind words about your Porsche Centre Solihull experience. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Good experience with v helpful and…
Good experience with v helpful and obliging staff even though i was enquiring about my charging port a few days before my service (i.e. I could have waited). The approach was a positive one sorting out the problem so that it is reviewed again when serviced
23 de janeiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Morning Sherif, We’re delighted to hear our team provided helpful and positive support regarding your charging port enquiry. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Maisy was excellent in terms of…
Maisy was excellent in terms of organising the service and on keeping me abreast of developments.
The Service was carried out efficiently and timely.
It was nice to have a courtesy car and have my car cleaned prior to collection.
26 de janeiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Morning/Afternoon Colin, I’m delighted to read your kind words about Maisy. Thank you for your feedback and star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Exceeded my expectations
8 de janeiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Afternoon BRIN, I’m delighted to read your kind words about our Centre. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Great service from everyone I dealt…
Great service from everyone I dealt with. Clear communication and did what they said they would.
8 de janeiro de 2026
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Afternoon Caroline, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
So it took 5 months to get my car back…
So it took 5 months to get my car back that was not down to Synter but Porsche Germany. However I had to ask for a courtesy car and all the way through until the final week I had to constantly chase to find out progress. It’s a shame as my other experience have been positive.
17 de dezembro de 2025
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Morning Garry, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. Would it be possible for you to please send any further details to our e-mail – info@porschecentresolihull.co.uk– so that I can better understand where we fell down. Kind Regards Karl Cinnamond Managing Director."
Great service
Great service, no fuss and looked after very well
29 de dezembro de 2025
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Morning Craig, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Everything went very smoothly and…
Everything went very smoothly and Hannah was excellent went through everything with me
29 de dezembro de 2025
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Morning Adrian, I’m delighted to read your kind words about Hannah & Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Always a pleasure dealing with this…
Always a pleasure dealing with this branch
19 de dezembro de 2025
Opinião espontânea
Resposta da Sytner Group - Porsche Centre Solihull
"Good Morning Sophie, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
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