Taps Empire Opiniões 

544
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered an expensive replacement showerhead to replace an older, faulty one. Taps Empire had the exact one in stock, at a very competitive price. A very smooth transaction on their website. Go... Ver mais

Classificada 5 em 5 estrelas

Unexpected extra's in the delivery, Hydra filter tap came with an additional flow meter to accurately predict when to change the water filter. Items were well packaged and came within two days of pla... Ver mais

Classificada 2 em 5 estrelas

Three sided shower enclosure ordered, one door delivered 6th April, the remaining panels on 1st June! Missed installation date from contractor and now will not except back as 20 days have passed from... Ver mais

Classificada 5 em 5 estrelas

The goods I ordered arrived well packed and on time. My husband who is disabled is entitled to vat relief. Taps customer support staff were most helpful and facilitated the claim in a timely and e... Ver mais

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4,6

Excelente

TrustScore: 4.5 em 5

544 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(544)

87 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Absolute disgrace.

Absolute disgrace.
I had a terrible problem to deal with which meant I had to put off work on bathroom. I made a mistake and bought a mono tap. Be aware these people have an unusually short returns policy 14 days. All I wanted to do was replace the one I had with correct fitting taps - this company would not let me do so. They are not reasonable or astute as just for swapping at no cost now they will lose £100s of pounds of my business as well as my plumbing friends who I’ve advised against them using as well as all the people who read this and realise it’s not worth the risk.
All this for not losing money and Dominga swap.
Clearly no business acumen.
Ridiculous

22 de julho de 2026
Opinião espontânea
logótipo da Taps Empire

Resposta da Taps Empire

Thank you for sharing your feedback.

Our 14-day returns period is clearly stated on our website and is consistent with the policies offered by other major online bathroom retailers. We strive to make this clear to all our customers upfront on our website to ensure a smooth and transparent shopping experience.

We will, however, take your comments into consideration as we continue to improve our customer experience.

Classificada 5 em 5 estrelas

Vitra toilet seat

Quick reply to my question, reasonable price and prompt delivery, good results.

Better than another different company that took my money and order then told me it wasn’t in stock.

24 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good Experience All Round

Twice in the past couple of months I've bought items convincingly described on a major internet website as 'genuine', only to find that they were poor quality counterfeits.

I next needed new cartridges for a Bristan tap, so I looked for a more dependable retailer. I came across Taps Empire listing "genuine Bristan" cartridges at a similar price to other retailers but with free 2-4 day delivery, so placed my order.

I expected to have to wait the best part of a week to receive the order but it was dispatched next business day for 24-hour delivery and I received it the following morning. And they were indeed 'genuine Bristan' parts.

A few days later I placed an order for another Bristan item, and it was again received within two working days. Both items were packaged in strong cardboard cartons.

I also found their website easy to navigate and the products described clearly.

26 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

5* Service

Absolute pleasure to liase with Mills from customer service team. TapsEmpire were there for me after the sale. When liasing with customer service after 2 toilets had marks the customer service team were incredibly quick to resolve without any hassle. Later, after unboxing, I discovered my bath was cracked. Even though it was 2 weeks after the order had been placed the team were rapid to sort it out and their supplier (who is also brilliant) provided a goodwill replacement with collection of damaged bath. Cannot complain as this is exactly the type of service that makes all the stress of bathroom construction a little less stressful. Not to mention their prices are spot on for many thing. Will be purchasing future bathrooms from TapsEmpire. I hope Mills can read this review as he has been a pleasure to liase with.

22 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Chrome monoblanc tap

Web site very easy to navigate and purchase the tap I wanted. Very quick delivery with substantial packaging.
Fabulous product, solid tap that looks good.

28 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First class service

Excellent price including delivery. Very prompt delivery.
Courteous and helpful over the telephone when I had to call with a query. This was the second time purchasing from this company and on both occasions the all round service was first class.

27 de abril de 2026
Opinião espontânea

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