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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Booked an appointment to view the hilleberg soulo red label, with an option to see other tents of a similar quality. Was greeted by the manager (sorry bud, didn't get your name) who showed me round an... Ver mais

Classificada 5 em 5 estrelas

2nd time we placed an order from this company, always get a great deal and fast delivery, with great up to date info on shipping.

Classificada 5 em 5 estrelas

Ordering was really simple. My boots were delivered 2 days later as promised by Royal Mail. Fantastic service and cheaper than Altberg main web site!! Thank you

Classificada 4 em 5 estrelas

The item meets the quality indicated in the add, can't complain about the price because it is also difficult to find good ponchos in the market. The upside is fast ordering; the downside is the shipme... Ver mais

Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Fornecedor de toldos
  3. Loja de artigos para acampamento
  4. Loja de artigos para desportos ao ar livre
  5. Loja de artigos desportivos

Escrito pela empresa

We have been selling superb quality outdoor gear for over 40 years at our Taunton, Exeter & Bristol stores and online / by phone. Founded originally by the Clark family, and still in the same hands today, we are still passionate about the outdoors and the industry in which we work. We offer a wide range of clothing & equipment for walking, climbing, camping, travel & expeditions from trusted brands like Rab, Montane, Mountain Equipment, Scarpa, Altberg, Osprey, Outwell, Vango, MSR, Hilleberg, and many more. Our success stems not only from our retail stores and online business, but equally our team of dedicated and knowledgeable staff that offer an unequalled level of service. We're always happy to help - whether your enquiry is about an online boot fitting, a general product query, or anything in-between - drop us an email or pop in-store, and our team of experts will certainly advise you the best they can.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(6344)

363 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

The item meets the quality indicated in…

The item meets the quality indicated in the add, can't complain about the price because it is also difficult to find good ponchos in the market. The upside is fast ordering; the downside is the shipment timeline, is like a vanilla gelato that took 15 min to receive from the gelateria. Thanks

30 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Unhelpful help

Due to a hiccup on the website two orders for the same request were issued and therefore I received double what I required and was charged twice. I contacted the help desk but was told that I could return one of the orders but I would have to pay for the privilege. As this was not my fault I feel I have been unfairly treated and will not be using this company again. As I do not sit at a computer all day or carry a phone permanently i was unaware of the duplicate order until the postman arrived with the packages.

10 de agosto de 2026
Opinião espontânea
logótipo da Taunton Leisure

Resposta da Taunton Leisure

Thank you for your review. We're sorry to hear you were disappointed with your experience.

We have investigated this and can see that two separate orders were placed 13 minutes apart. Confirmation emails were sent immediately after each successful order, followed later that day by separate despatch emails and tracking details for both parcels.

Unfortunately, we weren't contacted about the duplicate order until after both parcels had been delivered, by which point we were unable to intervene. We have also been unable to find any evidence of a website error that would have caused the order to be duplicated.

We're of course happy to accept the unwanted order back for a refund in accordance with our returns policy, but in these circumstances the return postage would be the customer's responsibility.

We're sorry this wasn't the resolution you were hoping for, but we hope this helps clarify what happened.

Classificada 5 em 5 estrelas

What can I say about Taunton Leisure…

What can I say about Taunton Leisure…
Absolutely fantastic……
I had a query and problem about a past order that was dealt with understanding, empathy and pure professionalism.
Having ordered a number of items in the past from this seller, I have been very happy, satisfied and fulfilled with their continued service, but this time they have outdone themselves and I wholeheartedly am grateful for this level of service which I have received.
A great seller with lovely genuine people.
Thank you so much.

4 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Received

Received. As described thank you. Great service and brilliant products. Taunton Leisure prices were very competitive and they stocked an item that was difficult to find elsewhere online. Would use again and recommend.

28 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Super Fast service, a quality company with a very high standard for looking after thier customers.

Super Fast service, quality company, fast delivery. Good price even though you put the vango tahoe tent in the sale the day after my purchase, that said its a quality tent, well made and mire than fit for purpose.
So pleased i bought from Taunton. Well done guys, your customer reviews were why i came to you. I.ll 100% be ordering again.

6 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great store!

Taunton Leisure was the only company I found that stocked the full size range of the Altberg Nordkapp boots. A quick phonecall to a knowledgeable person confirmed that they were the new leather version, not the old nubuck that I was keen to avoid. Ordered size 4, and received them just 48 hours later. Great price too! Very happy.

15 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Superb service from this very reliable retailer

Superb service from this very reliable retailer. I would usually visit the friendly and helpful Exeter shop but ordered online this time due to travel constraints. The sandals were competitively priced, arrived exactly as ordered, and delivered safely within 24 hours of my placing the order.

30 de junho de 2026
Opinião espontânea

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