Tegiwa Opiniões 481

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Recently had to replace a pothole damaged wheel on my fk8 civic type r. The price from the honda main dealer was ridiculous and Tegiiwa could supply one a lot less direct from japan.The wheel arrived... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Tegiwa are amazing, excellent customer service and my package even came with free haribos! Would use again and recommend to anyone who wants to get parts for there pride and joy

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered a Maxton spoiler tip at a great price, it arrived quickly, unfortunately I’d ordered the wrong one, a quick phone call to Elliot at Tegiwa, and a return was created and correct one ordered a... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

This company sent out defective goods, then spent the next 5 months avoiding refund and they have literally just outright refused any responsibility. They said it was outside of the return period, b... Ver mais

A empresa respondeu


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

481 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Max in sales is brilliant

Max in sales is brilliant. Very helpful and knowledgable. He made sure we had the best service possible and I look forward to ordering with you again. Thanks Max.

6 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Really really good customer service

Really really good customer service. I’ve used Tegiwa for numerous items throughout the years and all orders arrived safely and pretty well packed. The one time I had an issue it was resolved with a quick phone call where the next day delivery cost I paid was refunded and the item was sent and arrived the next day. Left me a happy customer that an issue was resolved quickly and with care.

8 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Awful service

Awful service. Missed half my order off. Packer left most of the order on the packing bench. No idea how you miss off a massive box of springs. Took a day off work unpaid to get delivery, wanted me to take another unpaid day off to receive the rest of my order. Offered to refund only postage. (it was free postage so basically offered nothing to say sorry for their mistake) Awful customer service. Will never use again.

13 de fevereiro de 2024
Opinião espontânea
logótipo da Tegiwa

Resposta da Tegiwa

Hi there,

Regarding your comment, 'No idea how you miss off a massive box of springs' - I agree with you there, do humbly apologise for the trouble there. It is something that will be looked into properly.

With orders placed online you are welcome to bill and ship to two different addresses if need be. Saving you any time you need to take off, tracking

Then regarding the offer to make it up, I believe my colleague may not have worded it well. Shipping on orders over £100 are covered by ourselves, its not free, you guys just don't pay for it. The colleague should have explained this sorry, so you would be welcome to a slice of the order back and well as next day postage covered by ourselves for the trouble.

Either way if there are any further comments please feel free to get in touch.

Classificada 5 em 5 estrelas

Good seller

I want to apologize my first review.
Tegiwa has refunded my the entire amount comprehensive of the shipping cost.
Thanks.

2 de fevereiro de 2024
Opinião espontânea
logótipo da Tegiwa

Resposta da Tegiwa

Hi, While this issue only relates to your local DHL customs agent,

We already fully refunded this order (INCLUDING your shipping cost) before you posted this 1-star review,

To which you replied with:

'sorry did not notice it,
Thank you so much again,'


We hope you would consider updating your review to be more reflective of our actual service, all the best.

Classificada 5 em 5 estrelas

Very professional company

Very professional company. Easy to contact and speak to a person quickly. Product that I ordered was excellent and very pleased with the quality of service I received.

20 de novembro de 2023
Classificada 5 em 5 estrelas

great people to deal with ♥️

great people to deal with , its the first place i look for parts as they have a large inventory , even tough not in eu , worth paying that extra bit for their exceptional service ♥️♥️♥️

20 de novembro de 2023

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