Progress Telerik Opiniões 148

Great tools and almost instant reply for all the tickets

Support was really great. We got stuck with an issue and team said they are going to fix in next build once the build is available they informed us. Truely amazing!!.

I've said this before about Telerik. They are the best. I can't appreciate enough the phone support I get. That's the only reason I pay for my sub every year.

Very accurate response.
Thank you for your support.
Nick.

Great tools, great support

They always answer in a timely manner and they do a good job of providing working examples to explain their solutions.

KendoReact UI. Solid UI library, 5 stars for excellent customer support.

Thank you so much for all the support you have given over the last 2 years.

I think they have improved a lot and improving there support team with the knowledge needed for each client.

The customer support ticket system is very responsive and the team is extremely helpful. The many use case examples to demonstrate documentation concepts is also very helpful.

Since 7 years ago I started working with Telerik controls, each year has been a great experience. I do not use full potential of the different controls included in the bundle, but the used ones are great.
Another key factor for Telerik is the support and help when you have doubts or problems.
I totally recommend Progress Telerik for that reasons.

Telerik provides a really great toolkit for UI so I don't have to spend a lot of time worrying about the user view and can focus on the backend code. Because the toolkit is so rich and deep in features, it can be a little difficult at times to figure out what and how to configure them. There are lots of examples to use, self-training modules and an active user forum that has been a great help. From those sources, I can file a help ticket. I have always gotten helpful answers. The techs are very patient too and I appreciate that. Having great support is very important and Telerik has a wealth of it.

Great product and tech support is excellent.

Very informative. It was nice to see the capabilities of the Telerik reporting solutions. Sam did an awesome job as usual!

The UI tools, especially the Grid control, are very feature-rich.
The support team is very knowledgeable and response time is within 24 hours.

We are extremely pleased by the answers that we go from Telerik's support.
They answer very rapidly (often the same or next day), give code samples, and all required explanations.
This is extremely important to us, as any minor problem or issue can put as back days in our current developments using Kendo UI for Dotnet Core.
Frank Servais, CEO of GIT S.A., Switzerland

Everyone is very knowledgeable.
No matter what division of Progress I have dealt with (Telerik tools, Chat bot, etc.) Everyone is an expert in their field and have been able to assist with sharing their knowledge and understanding of their products and helping find solutions to various business cases.

I've been working with the Kendo UI widgets for several years now. They work great, are easy to configure and use in our applications, and the support that the company provides goes above and beyond what I've seen other widget providers give for support.