The staff friendly and helpful, but the food was not up to the standard we had last time we visited with a group, the pizza first time was brilliant but this time pizza crust so hard unable to eat, ch... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoBroadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Front of house staff were friendly and efficient , my children enjoyed their games of bowling. Venue is good however the food was appalling. Burgers were bone dry , buns were so dry they were falling... Ver mais
A empresa respondeu
We recently visited Eastbourne Tenpin, for a Saturday afternoon of games for two teenage boys. The centre was busy, however despite this the staff seemed content in their work and willing and ready fo... Ver mais
A empresa respondeu
Great fun at bowling and the arcades, Friendly atmosphere. My son won lots of tickets and even other people playing gave him some! Staff were so lovely and friendly. A great afternoon!
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.
Informações de contacto
Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, Reino Unido
- 0333 034 6100
4,3
Excelente
188 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bowling was great fun although food…
Bowling was great fun although food with play and eat was not great very bland not impressed
1 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi Kirsty, thank you for taking the time to leave a 5* review of Tenpin Eastbourne! We are really happy to see you enjoyed your bowling but we are very sorry to hear that your food order was not at our usual high standard! All of your feedback will be sent to the team so that improvements can be met and we really hope to welcome you back again soon! Best wishes - Mel
I like bowling
25 de março de 2026
Resposta da Tenpin - Eastbourne
Hi Petra, thank you for leaving Tenpin Eastbourne a fab 4* rating. We are so pleased to hear you enjoy bowling and visiting us. We hope to welcome you back again soon! Best wishes - Kaylee
Wonderful Eastbourne Tenpin is the best…
Wonderful Eastbourne Tenpin is the best run bowling alley the lanes are always good and I’m there 4 days every week in leagues fantastic social place
25 de março de 2026
Resposta da Tenpin - Eastbourne
Hi Timothy, thank you for the brilliant 5* review! We're delighted to hear that you have a wonderful time when visiting Tenpin Eastbourne and that you enjoy visiting with your bowling league. We can't wait to see you again soon! Best wishes - Adelaide
Fantastic experience at Tenpin Eastbourne
Location is really easy to find. Staff are really friendly and made the whole experience really good
25 de março de 2026
Resposta da Tenpin - Eastbourne
Hi Gareth
We're happy to hear that our location was easy to find and that our team's friendliness enhanced your experience. Thank you for your positive feedback! Best wishes - Clare
Resposta da Tenpin - Eastbourne
Hi Eric
We're happy to hear that our staff and pizza made your day enjoyable! Thank you for your positive feedback and for rating us five stars. Best wishes - Clare
Resposta da Tenpin - Eastbourne
Hi Jacqueline, thank you for the excellent 5* rating for Tenpin Eastbourne! We're delighted to hear that you enjoyed your visit and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Friendly, helpful staff. Great family fun
I had made an error when booking online, the guy that booked us in was very understanding & helpful.
He kindly amended the booking & we had a lovely time with the family bowling.
The bar staff were also all very friendly.
The only let down was the young security card who would not let me leave until i threw my can of coke into the dustbin.
He stood in front of my path & would not move, it was an embarrassing situation as other customers were staring at what was going. When I asked why i couldn’t take my drink with me he went on to say that in recent days there had been a huge fight in the car park.
I totally understand what is best for customers safety but his whole demeanour & delivery was awful.
22 de dezembro de 2025
Resposta da Tenpin - Eastbourne
Hi Leigh. Thank you for your fantastic 4* review at our Eastbourne location. We are pleased you've had such a great time whilst on you recent visit to us! It's great to her you found the staff so friendly. However, we are very sorry you found the security to not be very approachable, we will ensure this is passed across to the correct team to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they can look into this further for you. We hope to welcome you back to the venue again very soon for hopefully a 5* service- Best wishes, Jade.
Bowling was fine but the Arcade was…
Bowling was fine but the Arcade was expensive my daughter and friend spent £20 on the machines to get tickets to end up with 1 Refresher bar between them which would cost 25p in a shop and the Teddy bear claw machine just drops the teddy bear back down when ever it feels like it I was told the machines is set to pay out after so many times but it has no stickers on saying it is a gambling machine
5 de março de 2026
Resposta da Tenpin - Eastbourne
Hi there,
Thank you for your 2* review at Tenpin Eastbourne! We are very sorry to hear you've not had a great experience whilst on your lates visit to us. We value your feedback and will ensure this is passed across to the correct team to make any future improvements needed. Best wishes- Steph
Expensive but great!
Clean, fun, everything worked, food was good enough, service good, employees polite. Not quite enough small balls available, and it is crazily expensive!!
1 de março de 2026
Resposta da Tenpin - Eastbourne
Hi Lisa, thank you for the 4* rating of Tenpin Eastbourne. It's great to hear that you had a fun time but felt the prices were too high. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvement.
Take care,
Kirsty
Professional staff, clean premises
Professional friendly staff, the facilities were very clean, which is so important
24 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
We appreciate your 5-star rating! We're so glad you found our staff professional and friendly. It's great to hear that you valued our clean facilities. We hope to see you again soon! - Kimberley
Really great family activity.
Really great family activity.
Busy but staff working hard to deliver.
21 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
Hello Paul, Thank you for taking your time to leave us some wonderful feedback. We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
Ten pin
Nice atmosphere, friendly polite staff more then one activity available to do in one place .
20 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
Hello, Thank you for taking your time to leave us a great 5* review for our Tenpin in Eastbourne. We are pleased to hear that you had a great time. We do hope to see you again very soon. Many Thanks - Kimberley
Perfect !!!!
20 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
Hello Arina,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We are delighted you found your time at the venue perfect. We look forward to welcoming you back again soon for another 5 Star experience. All the best ~ Laura
Excellent visit
Excellent visit. Plenty of parking. We got on our lane at our allotted slot. It was lovely and busy so good atmosphere. Staff are always so helpful and polite. Enjoyed a drink from the bar too.
19 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
Hello Mrs Elaine M Winzar,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We appreciate your fantastic review! It's great to know you had such a positive experience, found parking easily, and enjoyed the atmosphere and helpful staff. We are glad you enjoyed your visit. We look forward to welcoming you back again soon, all the best ~ Laura
All good apart from the food we queued…
All good apart from the food we queued for ages and then we were given a menu and had to queue AGAIN to order the food. More readily available menus needed for people queuing to order. Also the drink was huge but the food small and not worth the money. Staff very helpful though and polite.
20 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
Hello Jane,
Thank you for taking the time to rate Tenpin Eastbourne 3 stars. We appreciate you taking the time to share your feedback. We're sorry the food service was slow and the portions weren't satisfactory. We will look into the menu availability and food value. We're glad you found our staff helpful. All the best ~ Laura
Very helpful staff as I have not been…
Very helpful staff as I have not been for a long time
16 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
Hi Janice
We're glad you found our staff helpful after being away for so long. We appreciate you taking the time to share your positive experience! Hope to see you soon. Best wishes - Clare
It was good fun
It was good fun. It was a treat for our grandson. I do find things expensive (drinks and food ). Not sure how families can afford it. By the time we paid for two games and had a couple of drinks, you are talking 60/70 pounds for a couple of hours.
17 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
Hi Jane
We're glad you and your grandson had fun! We appreciate your feedback regarding the costs. We'll consider your comments as we evaluate our pricing to ensure families can enjoy our offerings. Thanks for your review. Best wishes - Clare
Kids had a great time food was hot and…
Kids had a great time food was hot and quick
17 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
Hi D M, thanks for leaving a rating and review for Tenpin Eastbourne! We're happy to hear that the children had a great time and that the food was hot and quick. Thank you for your positive feedback and we hope to see you again in the future! Best Wishes - Rosie
Resposta da Tenpin - Eastbourne
Hi Sara, than you for leaving such a great 5* review of Tenpin Eastbourne! We are really happy to see you had a great time and found our team super helpful and we take on board all of your feedback which we will be sure to pass on! We do hope you will visit us again soon and we can't wait to welcome you back! Best wishes - Mel
We had a really fun time
We had a really fun time. It’s not the cheapest place in the world to visit but good on a rainy day. We bowled and the took advantage of the karaoke offer of 30 mins for £10. Great fun.
16 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
Hi Joanne,
Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a great time whilst on your latest visit to us and we look forward to welcoming you to the venue again very soon! Best wishes- Steph
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.