The staff friendly and helpful, but the food was not up to the standard we had last time we visited with a group, the pizza first time was brilliant but this time pizza crust so hard unable to eat, ch... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoBroadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Front of house staff were friendly and efficient , my children enjoyed their games of bowling. Venue is good however the food was appalling. Burgers were bone dry , buns were so dry they were falling... Ver mais
A empresa respondeu
We recently visited Eastbourne Tenpin, for a Saturday afternoon of games for two teenage boys. The centre was busy, however despite this the staff seemed content in their work and willing and ready fo... Ver mais
A empresa respondeu
Great fun at bowling and the arcades, Friendly atmosphere. My son won lots of tickets and even other people playing gave him some! Staff were so lovely and friendly. A great afternoon!
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.
Informações de contacto
Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, Reino Unido
- 0333 034 6100
4,3
Excelente
188 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Tenpin - Eastbourne
Hello Shirley,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We appreciate your positive feedback and are so glad that you enjoyed our well-organized bowling facilities. Thanks for the 4-star review! We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Value for money
6 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
Hi Carla, thank you for taking the time to review Tenpin Eastbourne! We're pleased to hear that you enjoy the value for money, and we look forward to seeing you again soon! Best wishes - Adelaide
We liked the venue
We liked the venue. The check-in was easy and quick. After a couple of rounds our feeding machine broke down. We noticed the staff about the problem but we waited 5-10 minutes and nobody came. Then we had to tell again when someone came around and fixed the machine in minutes. All in all was a good evening. Staff should react bit better on problems.
6 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
Hi Rita, thank you for the lovely 4* review of Tenpin Eastbourne! We are so pleased you had a a lovely time on your visit and we take on board all of your feedback which we will be sure to pass onto the team to ensure improvements are made! In the meantime, we do hope this will not put you off from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Al;ways well organised and helpful
3 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
Hi Jon.
We appreciate your 5-star rating! We're so happy that you find our organisation helpful and well-organised. We hope to see you again soon! Best wishes - Clare
Shannon is rude and dismissive
Shannon is rude and dismissive. But other than her good fun
27 de janeiro de 2026
Resposta da Tenpin - Eastbourne
Hello Matthew,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We are sorry to hear that Shannon was rude and dismissive. This is not the 5 star customer experience that we wish to give all our customers. We are glad that the rest of the experience was fun. We hope to welcome you back again soon and that it is a 5 star experience. All the best ~ Laura
Staff were friendly
Staff were friendly. Good selection of bowling balls. Nice to have table tennis and air hockey too. The pool tables were expensive.
1 de fevereiro de 2026
Resposta da Tenpin - Eastbourne
Hi Jayne, thank you for such a brilliant 5* review of Tenpin Eastbourne! We are delighted you enjoyed your visit and we hope to see you again soon for another fun day out! Best wishes - Mel
Very good atmosphere and helpful staff .
31 de janeiro de 2026
Resposta da Tenpin - Eastbourne
Hi Maria, thank you so much for the fantastic 5* review of Tenpin Eastbourne! We are so happy you enjoyed your visit and the atmosphere and found our team very helpful and we can't wait to see you again soon! Best wishes - Mel
Good evening and bowling lanes are good…
Good evening and bowling lanes are good ... 👍
31 de janeiro de 2026
Resposta da Tenpin - Eastbourne
Hi Tessa, thank you for the amazing 5* review of Tenpin Eastbourne! We are delighted you had a great evening and we can't wait to see you again soon! Best wishes - Mel
Excellent service
We had special needs and needed a quieter lane, the lady at reception sorted out the ideal lane for us as a family and we had a good time bowling
28 de janeiro de 2026
Resposta da Tenpin - Eastbourne
Hi Ian, thank you so much for the wonderful review of Tenpin Eastbourne! We are thrilled you had the best time and we hope to welcome you back again soon for a 5* experience! Best wishes - Mel
Resposta da Tenpin - Eastbourne
Hi Paul, thank you for the awesome 5* rating and review of Tenpin Eastbourne. It's lovely to hear that your visit was great and that you found the booking process easy. Hope to see you back again!
Take care,
Kirsty
poor time management
arcade machines constantly broke
bowling started 45 mins after i booked it despite getting there early
24 de janeiro de 2026
Resposta da Tenpin - Eastbourne
Hi there, thank you for leaving Tenpin Eastbourne a rating and review! We appreciate you taking the time to share your experience. We're sorry to hear that the arcade machines were faulty and your bowling lane wasn't ready on time. We'll look into these issues and ensure they are shared with the correct teams for future improvements to be made. Please send us an email if you'd like to discuss your visit further with the team and please include the details of your visit - customer.feedback@tenpin.co.uk with the subject 'Review - Eastbourne'. We hope to have an opportunity to welcome you back for a much better experience! Best Wishes - Rosie
Resposta da Tenpin - Eastbourne
Hi there, thank you for the brilliant 5* rating and review! We're delighted to hear that you had a lovely time at Tenpin Eastbourne, and we can't wait to see you again soon for more bowling fun! Best wishes - Adelaide
Took my family to the Eastbourne…
Took my family to the Eastbourne facility, it was very clean and tidy with friendly staff
20 de janeiro de 2026
Resposta da Tenpin - Eastbourne
HI there,
Thank you for your amazing 5* review at Tenpin Eastbourne! We are delighted to hear you found the venue very clean and tidy. It's great to hear you've had such a great time. We hope to welcome you back again very soon! Best wishes- Steph
Resposta da Tenpin - Eastbourne
Hi there, thank you for taking the time to leave a review of Tenpin Eastbourne. It's lovely to hear you had a fun bowling experience. We are sorry to hear that the food was not to the standards we would usually expect. Your comments will be passed on for future improvements. Hope to see you back for a much better experience.
Take care,
Kirsty
Great place to bowl
The refurbishment at the centre means this is a great place to go. The atmosphere was good and the bowling was great. The arcade was good fun afterwards but just missing a 2p machine
11 de janeiro de 2026
Resposta da Tenpin - Eastbourne
Hey Helen, thank you for the lovely 5* rating of Tenpin Eastbourne. We are thrilled to hear you had a fun time and it was a great atmosphere. Hope to see you back soon for another fun time.
Take care,
Kirsty
Resposta da Tenpin - Eastbourne
Hi Dee
Thanks for leaving a super 5* rating for Tenpin Eastbourne. We are glad you always have fun when visiting us. Hope to see you again soon. Best wishes - Clare
Resposta da Tenpin - Eastbourne
Hi
Thanks for taking the time to leave a 3* rating and review for Tenpin Eastbourne. We would like to look into your visit and ask that you send an email to customer.feedback@tenpin.co.uk with the subject as "Review - Eastbourne" and the details and one of the team can reach out to discuss this with you. Best wishes - Clare
Went for my son’s 5th birthday with the…
Went for my son’s 5th birthday with the family we had a lovely day and the staff were so helpful and accommodating. We will definitely be going back! Thank you
11 de janeiro de 2026
Resposta da Tenpin - Eastbourne
Hi Emma
Thanks for the fabulous 5* rating for Tenpin Eastbourne. We're so happy to hear that your son's 5th birthday celebration was a success! It's great to know our team's helpfulness made your visit special. We appreciate your feedback and look forward to your return! Best wishes - Clare
It was a very good karaoke experience…
It was a very good karaoke experience however the price is too much for the time that you get.
I would not go again unfortunately due to the price.
10 de janeiro de 2026
Resposta da Tenpin - Eastbourne
Hi
We appreciate your feedback and are glad you enjoyed karaoke. We're sorry our pricing didn't meet your expectations for the time offered. We do have half price rates on Tuesdays (after 6 in school holidays) which might suit your budget better. Best wishes - Clare
Resposta da Tenpin - Eastbourne
Hi Jacqueline, thank you for the wonderful 5* rating and review for Tenpin Eastbourne! We're delighted to hear that you had a fun visit and that you enjoyed the food. We hope to see you back again soon! Best wishes - Adelaide
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.