What made it not so great was paying for parking outside and expecting a refund, and being told new system where you use machine inside the building not in the car park, so no refund!! The staff says... Ver mais
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3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY Exeter, GB
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What made it not so great was paying for parking outside and expecting a refund, and being told new system where you use machine inside the building not in the car park, so no refund!! The staff says... Ver mais
A empresa respondeu
Great new layout. Much better than before. It definitely needed it. Shame the food has had a rise in price and not a rise in food quality. Cheap food sold to you at a high price, minimal pizza... Ver mais
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No instructions anywhere. Very difficult for a first time visitor to figure out where to go and what to do. Staff availability was also low so no one to talk to. Bowling alleys were well maintained th... Ver mais
A empresa respondeu
Had a great time, spent a few hours there playing in the arcade and bowling, free parking for three hours was great. Understandably busy on a rainy day in the holidays but service was great, however c... Ver mais
A empresa respondeu
Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.
3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, Reino Unido
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Great refurb. Great place to go to now and lots to do. Defo worth a visit and so glad they reinvested in our city to give us a decent venue again.

Resposta da Tenpin - Exeter
Went for a few hours to do some bowling and play in the arcades. We were told that if we wanted anything to eat/drink while bowling, to use the QR code on the lanes. Somehow took 25 minutes from ordering my J2O to arrive at a lane directly opposite the bar, while watching the staff chatting. My partner ordered a drink 20 minutes after I did, and they both then arrived together 5 minutes later.

Resposta da Tenpin - Exeter
We popped in to play darts nd had food

Resposta da Tenpin - Exeter

Resposta da Tenpin - Exeter
Clean environment and helpful staff. However, there were several teenagers inside hanging around with a couple of them riding their bikes inside doing wheelies. My family and I found it antisocial and dangerous as we has small kids with us. The staff could not see what was going on and therefore did not intervene.

Resposta da Tenpin - Exeter
Good value deals, friendly staff and a recent refit of the venue make for an enjoyable experience.

Resposta da Tenpin - Exeter
The whole family had a fantastic time bowling. We love the new look to tenpin and didn’t know about all the changes but we will definitely be back to try the other things available!

Resposta da Tenpin - Exeter
Very reasonable for 2 games .
Food and drink servered quickly.
Parking is very confusing.
I parked on local road as it is free after 6.

Resposta da Tenpin - Exeter
Great revamp of Exeter Ten Pin Bowling and staff very accommodating for our very large group.
Brill air con

Resposta da Tenpin - Exeter
A young boy accused me of not paying for a drink meanwhile I had my receipt online on my phone and he completely was ignoring me after I told him I was waiting for 30 mins for a slush puppy and it got to the point where we had to leave and I still didn’t have my drink but the boy didn’t bother to even tell me that my drink wasn’t on the system, he continued to service people while staring at me giving me dirty looks. Thankfully a lovely lady actually looked into it and saw I had paid and actually checked for me instead of looking down on me.

Resposta da Tenpin - Exeter
All great. Grandchildren loved all the machines and soft play. They collected do many tokens which they then exchanged for their little prize. Even the parent and grandparents had a good time. Food waste also ok, only thing I would say is there is are not enough tables to eat at as some people just leave a couple of drinks on table. (this happened when we were there.) over 2hrs and not one person sat at the table, just left coats and drinks on table. That was the only thing that spoilt our visit.

Resposta da Tenpin - Exeter
The refurbishment is amazing!
The online ordering seems to be a bit glitchy and rubbish. Sometimes ordering drinks and they take ages to come or don't go through. My mate ordered the chicken wings and fries combo and didn't get fries, when he went to ask them they said it only came through as chicken wings but he paid for the combo, they said they would send over some fries, they never did so I ended up ordering more. This happened last time we came here when I ordered a burger and curly fries and when I got regular fries and questioned it they said "sorry it only came through as regular fries" even though I paid extra for curly fries

Resposta da Tenpin - Exeter
My boy absolutely loved his bowling party here in Exeter . The balloon modelling is a little bonus too .
Such an affordable party really good reasonable price ... Will be booking another party here

Resposta da Tenpin - Exeter
A really nice evening at the newly refurbished 10 pin. Much better than it used to be 👍👍

Resposta da Tenpin - Exeter
The staff were really helpful. I paid for a 2hr birthday party, which I think was meant to be 2 games, but the got through the games in 1hr so the staff added extra games on. Kids had a great time doing the laser tag as well.
Only downside was the food. It was a group of 12 year old and I felt the portions were a bit small and the adult portion of chips looked about the same as theirs. Was also disappointed that ice cream is the only dessert option as had one child that had a dairy allergy and there was no alternative so got them a slushie so they wouldn't fell left out so having some alternatives would be great.

Resposta da Tenpin - Exeter
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