Lovely idea of an all in one place however clearly understaffed or over worked, poor staff members literally running from counter to machine and back, hands full of tickets or drinks etc. long... Ver mais
A empresa respondeu
Localização
Alterar localização3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY Exeter, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
First visit since renovations very impressed , good value with the meal deal,\ bowling ticket. Only downside the price of soft play extremely expensive as mist only want 30 mins should explore pric... Ver mais
A empresa respondeu
Exeter TenPin were able to accommodate our booking of all the lanes for the session. There did seem to be a lack of space at the ball rack end, not quite enough room to run and swing as before. Sta... Ver mais
A empresa respondeu
New facilities, play areas are great! Toilets are 100% better than they were previously! The only thing I would say would be to offer alternative milk for tea/coffee! Not sure I could sink a cockt... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.
Informações de contacto
3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, Reino Unido
- 0333 034 6100
4,0
Bom
243 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Tenpin - Exeter
Hi Rich, thank you for the 5* rating of Tenpin Exeter. It's amazing to hear you had a great time and found there to be lots to do for all ages!
Take care,
Kirsty
Disappointed
The bowling its self was great, very disgruntled and dissatisfied with the way food was served. A party of 12, 6 adults, 6 juniors had cold, hard tasteless food served. Extremely soggy nachos. Unacceptable for £260 spent. I have sent a complaint to tenpin and have not had a reply as of yet
6 de agosto de 2026
Resposta da Tenpin - Exeter
Hello Kay
Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointment with the food quality during your visit, especially for such a large party. We understand your frustration regarding the cold, hard, and soggy items, and that this was not the experience you expected for the amount spent. We also regret that you haven't yet received a response to your complaint. We are passing your comments on to the relevant team for review. Best wishes - Clare
Great upgrade but still bad food
Great new layout. Much better than before. It definitely needed it.
Shame the food has had a rise in price and not a rise in food quality. Cheap food sold to you at a high price, minimal pizza toppings too,
Staff are slow
Make sure you register your car reg at the bar inside otherwise youll get a parking ticket.
29 de julho de 2026
Resposta da Tenpin - Exeter
Hello Mel,
Thank you for taking the time to rate Tenpin Exeter 4 stars. We're glad to hear you appreciate the new layout. We are sorry to hear about your disappointment with the food quality and pricing, as well as the service speed. Your comments regarding the food and staff will be shared with the team for review. We also appreciate you highlighting the car registration process.
It took 3 times of asking and 30mins to…
It took 3 times of asking and 30mins to get the drinks that I had ordered when booking the lane.
Booking was easy and getting onto lane was good, service was slow though
29 de julho de 2026
Resposta da Tenpin - Exeter
Hi Leigh-Ann, thank you for taking the time to leave a review of Tenpin Exeter! We're glad to hear that booking and getting onto your lane was good. However, we are very sorry for the slow service you experienced with your drinks and the inconvenience this caused. We will certain to pass all of your feedback on so that improvements are met and we really do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
Ģood value for money,went for the £10…
Ģood value for money,went for the £10 Thursday deal £30 for 3 of us and burger,chips.exeter tenpin very stylish after their refit and fun.
29 de julho de 2026
Resposta da Tenpin - Exeter
Hi Alison
We're so glad you enjoyed our £10 Thursday deal and found it to be great value! It's wonderful to hear you appreciated the stylish refit and had fun. Best wishes - Clare
bowling itself was really fun and the…
bowling itself was really fun and the arcade is amazing. Only issue was the drinks i had at the bar. I ordered a couple drinks and the first cocktail, the server (who was so lovely) didn’t know how to make it and it didn’t taste that good. the second drink i had i ordered to the table, it tasted quite bad, it was a passion fruit martini and it was not good at all. This is not a reflection of the staff as they are so great and polite, i just believe they need more bar training on how to make drinks. Thank you for the wonderful experience though, i am excited to come back again.
29 de julho de 2026
Resposta da Tenpin - Exeter
Hi Jane, thank you for the 4* review for Tenpin Exeter! We are glad that you had a wonderful experience bowling and using the arcade games, but we are sorry to hear that you didn't enjoy the cocktails. We really appreciate your feedback and will ensure this is passed on for future improvements to be made. We look forward to welcoming you back again soon! Best wishes - Adelaide
Party was 15 minutes late in starting
Party was 15 minutes late in starting, had to chase for food, poor communication
22 de julho de 2026
Resposta da Tenpin - Exeter
Hi Rebecca, thank you for leaving a review of Tenpin Exeter! We are very sorry to hear that your recent visit was not as much fun as we would have hoped! Your feedback is so important to us so please be assured all will be shared with the appropriate team so that improvements can be made! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
Love the new layout !
First visit since new layout. We had a great time. Love the new layout and all the facilities. Food was good also.
Will definately be returning
22 de julho de 2026
Resposta da Tenpin - Exeter
Hi Una, thank you for the 5* rating of Tenpin Exeter. We're so pleased to hear you had a great time and enjoyed the new layout and facilities. It's wonderful that you found the food good too, and we look forward to welcoming you back again soon!
Take care,
Kirsty
Very good in general!
Very good in general!
No number 9 ball - perhaps this is normal? Only 6,7,8,10,12?
Check-in staff was nice but spoke quite quietly, so I had to lean in to hear her.
22 de julho de 2026
Resposta da Tenpin - Exeter
Hi, thank you for the 4* rating of Tenpin Exeter. We're pleased to hear you had a great time. Your feedback is important to us and we will ensure that this is passed on to the team for future improvements. Hope to see you again soon.
Take care,
Kirsty
I found going to tenpin a very good…
I found going to tenpin a very good experience it was brilliant deals on which was brilliant for there price a very warm welcome from staff and security man by telling to register my car number plate otherwise I will get charged and very good tenpin give you 3hours free me and had great time bowling and atmosphere was fantastic and we return again very soon thank you Mr Austin
22 de julho de 2026
Resposta da Tenpin - Exeter
Hello Stephen,
Thank you for taking the time to rate Tenpin Exeter 5 stars. We are so pleased to hear that you had a brilliant time and enjoyed the deals, the warm welcome from our team, and the atmosphere. We look forward to welcoming you back again very soon! All the best ~ Laura
It was clean and tidy
It was clean and tidy, and staff friendly and approachable.
22 de julho de 2026
Resposta da Tenpin - Exeter
Hello Tracey,
Thank you for taking the time to rate Tenpin Exeter 5 stars. We are so pleased to hear that you found our venue clean and tidy, and our staff friendly and approachable. We look forward to welcoming you back again soon! All the best ~ Laura
Great venue with great staff
Great venue with great staff. Tended to all our needs and were very helpful when we decided to change Darts for Lazer Tag.
22 de julho de 2026
Resposta da Tenpin - Exeter
Hello Gavin,
Thank you for taking the time to rate Tenpin Exeter 5 stars.We're so pleased to hear you enjoyed your visit and that our team was able to assist you so effectively with your activity change. We hope to see you again soon! All the best ~ Laura
A great few hours of bowling for our…
A great few hours of bowling for our staff to celebrate 100 years! The Tenpin team were very accommodating in setting up the lanes with our teams before we arrived.
17 de julho de 2026
Resposta da Tenpin - Exeter
Hi there, thank you for rating Tenpin Exeter 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
This is a great and fun experience
This is a great and fun experience. The place is clean, colourful and great for family fun.
14 de julho de 2026
Resposta da Tenpin - Exeter
Hi David, what a fabulous 5* review of Tenpin Exeter! How wonderful to see you had such a great experience and found our venue clean and good fun for families! We hope this means you would like to visit us again soon and we look forward to welcoming you back soon! Best wishes - Mel
Great refurb and venue
Great refurb. Great place to go to now and lots to do. Defo worth a visit and so glad they reinvested in our city to give us a decent venue again.
14 de julho de 2026
Resposta da Tenpin - Exeter
Hi Sophie, what a fabulous 5* review of Tenpin Exeter! We are so happy you love our new look and we very much look forward to welcoming you back again soon for another 5* experience! Best wishes - Mel
Resposta da Tenpin - Exeter
Hi Kyran, thank you for the 5* review for Tenpin Exeter! It's lovely to hear that you had a good visit and we hope to see you back again soon! Best wishes - Adelaide
Slow Service
Went for a few hours to do some bowling and play in the arcades. We were told that if we wanted anything to eat/drink while bowling, to use the QR code on the lanes. Somehow took 25 minutes from ordering my J2O to arrive at a lane directly opposite the bar, while watching the staff chatting. My partner ordered a drink 20 minutes after I did, and they both then arrived together 5 minutes later.
4 de julho de 2026
Resposta da Tenpin - Exeter
Hi Amber, thanks for leaving a rating and review for Tenpin Exeter! We appreciate your feedback and are sorry for any disappointment caused. We'll address this to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade
The team was really friendly nd helpful as always
We popped in to play darts nd had food
5 de julho de 2026
Resposta da Tenpin - Exeter
Hello G Beer,
Thank you for taking the time to rate Tenpin Exeter 5 stars. We're glad you enjoyed playing darts and had some food with us. We appreciate your visit! We are delighted the team were friendly and helpful and look forward to welcoming you back again soon. All the best ~ Laura
Resposta da Tenpin - Exeter
Hi Christopher, thank you for rating Tenpin Exeter 5*! We're thrilled to hear that you had a great experience with us! We can't wait to see you back again soon! Best wishes, Jade
Clean environment and helpful staff
Clean environment and helpful staff. However, there were several teenagers inside hanging around with a couple of them riding their bikes inside doing wheelies. My family and I found it antisocial and dangerous as we has small kids with us. The staff could not see what was going on and therefore did not intervene.
1 de julho de 2026
Resposta da Tenpin - Exeter
Hello Hugh,
Thank you for taking the time to rate Tenpin Exeter 4 stars. We appreciate your feedback and are glad to hear you found our environment clean and our staff helpful. We are concerned to learn about the disruptive behavior you witnessed. We take safety seriously and are reviewing our procedures to prevent such incidents, ensuring a comfortable experience for all our guests. All the best ~ Laura
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.