We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and... Ver mais
A empresa respondeu

Braehead, Soar Intu, King's Inch Rd, PA4 8XQ Glasgow, GB
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We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and... Ver mais
A empresa respondeu
Busy venue but didn’t have to wait long to be served or food delivery plenty Staff about if needed to ask questions
A empresa respondeu
We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... Ver mais
A empresa respondeu
Good fun, easy to book. Very clean and not too costly. We opted for the package that came with food. The standard was fine, just don’t be expecting 5 Guys burgers.. in all fairness it was great value... Ver mais
A empresa respondeu
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, Reino Unido
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Great customer service.loved every moment

Resposta da Tenpin - Glasgow

Resposta da Tenpin - Glasgow
Went on a Friday after 4pm, 2 adults and 3 kids ages 4,12,8, pizza and bowl, we added chips and juice,the food and drinks were brought out after 10 mins, we stopped and eat and drank, we ended up getting timed out of the game and couldn't finish playing which was very disappointing cause we were enjoying the game, how can you ask a 4 and 8 year old to eat quickly, it would have been better if we got the food after we played,
I went to the desk and they set up another lane for us but by that time the kids were fed up and tired so we left after 2 shots, yes they tried to fix the situation but it was too late .

Resposta da Tenpin - Glasgow
There was 9 of us over 2 lanes we all had a great time. Booked 2games which was quite a lot but enjoyed ourselves

Resposta da Tenpin - Glasgow
Everything was great about our day the staff the food and the experience and the cost wasn't far to unreasonable.

Resposta da Tenpin - Glasgow
Ease of parking at venue. Staff helpful. Couldn't get small drinks and I think £12.50 for 4 soft drinks is quite pricey.

Resposta da Tenpin - Glasgow
The AR darts was the only thing we used and numbers 9 and 18 weren’t registering. We arrived early they told us the people on started late so we had to wait to get on. That was ok except we didn’t get extra time after. Asked for extra time they did come over but the game was lost by that point and we had to start over.

Resposta da Tenpin - Glasgow
Lovely place and staff really friendly

Resposta da Tenpin - Glasgow
Mega long wait for a cheap cheese pizza and drinks. Everything else was fine but the wait for food bit too long

Resposta da Tenpin - Glasgow
Fantastic time at bowling on the pizza and bowl deal. One hour of bowling plus pizza, excellent value and a great time. Really good setup in terms of other facilities also.

Resposta da Tenpin - Glasgow
We went and tried interactive darts with our children, we had previously tried the darts in a different place and the tenpin darts were 100% better here. We will definitely be back. We also done an hour of pool, which was good but my younger child struggles with the adult size cue, would be good to have child cues available.

Resposta da Tenpin - Glasgow
This experience was really bad. We arrived early as it was a Saturday and knew it was busy so checked in and went to the arcades. We went back to main desk when it was our time to bowl and was told to go to our lane. The teenage children who were there were 25mins late finishing which then gave us barely anytime for our own game. We had ordered food and it never arrived as we were on and off our lane, 35mins into our game and because of the delay at the start the next family arrived and told us they were due on the lane. Even though we only had 35mins and zero food. We had another activity booked, so went to main desk after our game and asked them to cancel our food as it was too late and was told no, and they couldn’t give us a discount. I think this is disgraceful customer service. I am aware on busy times things maybe don’t run to time like lanes etc but I think only getting 35mins to play, and zero food and told to wait even though our game was rushed and done, was not a good experience.

Resposta da Tenpin - Glasgow
Bowling was busy with parties.
Our group of 5 arrived on time to be told that due to lanes over running on time we could not have a full length lane which was disappointing for all.
We used the short lane given to us in the secluded area but it was cramped and not very enjoyable.
I did ask if a partial refund was possible but was told no.

Resposta da Tenpin - Glasgow
Price for what you get is ridiculous. Our bowling lane 22 was bumpier than a backroad in the Congo

Resposta da Tenpin - Glasgow
The wait in the queue was quite long. There seemed to be multiple staff members around but only 1 checking people in. On top on checking people in, the staff members seemed to be dealing with other issues with other employees. There wasn’t any sort of greeting or welcome.
Our lane wasn’t fully functional, where the picture taking aspect wasn’t working. Not major but part of the experience missing.
The full place was pretty dirty in general, litter over the floors, dirty glasses everywhere. It was the first thing I noticed as I walked in. The toilets were also very dirty.
Compared to other facilities nearby the price was okay.

Resposta da Tenpin - Glasgow
We make it a weekly competition,it's fun and the staff are friendly

Resposta da Tenpin - Glasgow
Booked bowling for my son's birthday and food was included for £96 for 2 adults and 3 children. Food came and kids got chicken nuggets and they nearly choked it was so dry. No other sauces available other than tomato sauce. Adults got chicken burgers, dry roll not option for mayonnaise was told don't have any no salad. To be honest really disappointing.

Resposta da Tenpin - Glasgow
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