Not having been bowling for some years we took our 2 grandchildren. We booked on-line which was very easy and the cost very reasonable.. We had a good time although our bowling was a bit erratic as m... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoGloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ Ipswich, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpf... Ver mais
A empresa respondeu
Fantastic fun for all the family! Had such a great time bowling, centre was nice a busy which created a buzzing atmosphere. Special offer price for Tuesday was the perfect excuse to come again and ho... Ver mais
A empresa respondeu
It was ok, nothing exceptional and the balls were in terrible condition with lots and lots of chunks and bits missing. The place was boiling hot and it was only when we were leaving when we noticed th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contacto
Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ, Ipswich, Reino Unido
- 0333 034 6100
3,9
Bom
98 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I visit with my grandson who has…
I visit with my grandson who has special needs. He loves bowling and is quite good at it!!
I have always found the staff friendly and helpful, and we enjoy the atmosphere. Plenty of parking.
Food and drink available and very good.
22 de julho de 2026
Resposta da Tenpin - Ipswich
Hello Tina,
Thank you for taking the time to rate Tenpin Ipswich 5 stars.We are so pleased to hear that you and your grandson enjoy your visits and that he's a great bowler. We appreciate your kind words about our friendly staff, atmosphere, and food. We look forward to seeing you both again soon! All the best ~ Laura
The venue is great
The venue is great, we all enjoyed ourselves, however, the hot food was awful. Very poor quality. We ordered £45 worth of food, burgers, chicken wings, hot dog, pizza.
The fries and pizza were edible, the rest was not. We could only eat a few bites and it didn’t get better so most of it was left.
A waste of money tbh.
22 de julho de 2026
Resposta da Tenpin - Ipswich
Hi Tania, thank you for the revie for Tenpin Ipswich! We're pleased that you enjoyed the venue and that you had great time, but we are very sorry to hear that you didn't enjoy the food. We will pass on your feedback to the correct team for future improvements. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Ipswich', and we can pass this on to be looked into. Best wishes - Adelaide
Very good customer service
Very good customer service. The two girls did fantastic
14 de julho de 2026
Resposta da Tenpin - Ipswich
Hi Richard, thank you for the lovely 5* rating of Tenpin Ipswich. We're delighted to hear you had a fantastic time and that the team provided great service. Hope to see you again soon!
Take care,
Kirsty
Mixed experience
Helpful staff, good facilities and good location.
Unfortunately our experience was let down by the quality of the food which was only just edible. Would not have food here again but would come for the bowling.
14 de julho de 2026
Resposta da Tenpin - Ipswich
Hi there, thank you for your 3* review of Tenpin Ipswich! It's wonderful to hear how helpful you found our staff and that you enjoyed our facilities and the location. However, we are very sorry to hear about the quality of the food and we will make sure this is passed across to the relevant team for future improvements. We hope to see you again soon. Best wishes-Leila
Resposta da Tenpin - Ipswich
Hi Muthukumar, thank you for your 5* review of Tenpin Ipswich! It's wonderful to hear that you enjoyed the play area and found our staff friendly. See you again soon! Best wishes-Leila
The air con wasn’t working so it was so…
The air con wasn’t working so it was so hot inside. It was in the heatwave so was unbearable for my daughter party.
Our lane broke twice whilst we were playing.
Staff were very helpful though. But it made the experience very frustrating.
1 de julho de 2026
Resposta da Tenpin - Ipswich
Hello Karna,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We're truly sorry to hear about the issues you experienced with the air conditioning during the heatwave and the repeated lane malfunctions. We understand how frustrating this must have been, especially during a child's party. We appreciate you acknowledging our helpful staff, and we will pass your feedback on to the team. We hope that your next experience with us is the 5 star experience we wish to give all our customers. All the best ~ Laura
10 out of 10 staff was realy help full
24 de junho de 2026
Resposta da Tenpin - Ipswich
Hi Aaron, thank you for the excellent 5* review for Tenpin Ipswich! We're thrilled to hear that our team were able to help during your visit and we will be sure to pass on your kind feedback. We hope to welcome you back again soon! Best wishes - Adelaide
We went to tenpin as out of work…
We went to tenpin as out of work activities. Lines was constantly breaking down. We swapped the lines on very beginning and even after that , other lines was doing the same.
17 de junho de 2026
Resposta da Tenpin - Ipswich
Hi Svetlana, thank you for leaving Tenpin Ipswich a rating and review! We are sorry to hear about the issues with the bowling lanes during your recent visit. We will ensure that your feedback is passed onto the relevant teams for future improvements to be made. We hope to welcome you back again soon for a much better experience! Best wishes - Rosie
Really quick check in and a wonderful…
Really quick check in and a wonderful game of bowling and food
10 de junho de 2026
Resposta da Tenpin - Ipswich
Hi Jane,
Thank you for your fabulous 5* review at Tenpin Ipswich! It's great to hear you've had such a lovely time on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph
Friendly staff but amenities a let down
Although the staff are very friendly, specifically Nicole at the Ipswich branch was professional, the amenities really let them down. Specifically the toilets are just disgusting. Every toilet seat was broken and hanging on by God knows what, doors don't close, hopefully it was water that covered the floor and overally just grimey.
7 de junho de 2026
Resposta da Tenpin - Ipswich
Hello Customer 5,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback regarding the amenities. We are concerned to learn about the condition of the toilets and are taking immediate steps to address these issues. We are committed to providing a comfortable environment for all our visitors. We hope that your next visit is the 5 star experience we wish to give everyone.
All the best ~ Laura
Not been bowling for a while.Had a good…
Not been bowling for a while.Had a good time.Staff polite.Was clean and tidy.Food was good.Ample parking
10 de junho de 2026
Resposta da Tenpin - Ipswich
Hello Ros,
Thank you for taking the time to rate Tenpin Ipswich 5 stars. We're so glad you had a good time bowling and enjoyed the food and clean facilities. We hope to see you again soon for another 5 star experience. All the best ~ Laura
The bowling was ok but the food was…
The bowling was ok but the food was not. We had boys aged 12-13 yrs old and they only had 4 small chicken nuggets and about 7 chips each. It was a toddler portion. If we had've known how little food they were given, we would have just paid for the bowling and took them somewhere else to eat. We had to pay for Macdonalds after as they were still hungry! Not a cheap day out as drinks were not included.
The boys did love the arcades, rides and pool tables too but overall you need to give bigger portions for the older kids.
3 de junho de 2026
Resposta da Tenpin - Ipswich
Hi Marie, thank you for taking the time to review Tenpin Ipswich! We're glad that you enjoyed the activities, but we're very sorry to hear that you were disappointed with the food order. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Just a lovely place to go
Just a lovely place to go ! Only played one game and had a couple of drinks, three of us for under £25 was great value
27 de maio de 2026
Resposta da Tenpin - Ipswich
Hi Daniel
We're so happy you enjoyed your visit and found our pricing to be great value! We hope to see you again soon. Best wishes - Clare
We had a great family bowling…
We had a great family bowling experience, pleasant, knowledgeable and helpful staff .
20 de maio de 2026
Resposta da Tenpin - Ipswich
Hi Charlies, what an amazing 5* review of Tenpin Ipswich! We are delighted you had such a great time with your family and found our team very friendly and we can't wait to see you again soon for another fun day out! Best wishes - Mel
Celebrated my daughter’s birthday and…
Celebrated my daughter’s birthday and it was brilliant! The kids had a fab time and everything was perfect! The food, the party bag and customer service!
20 de maio de 2026
Resposta da Tenpin - Ipswich
Hi Naz, what a superb 5* review of Tenpin Ipswich! We are really pleased to hear you had a great time celebrating your daughters birthday and that the day was perfect and all enjoyed and we can't wait to see you again soon for another fun day out! Best wishes - Mel
Great value enjoyable bowling night out
We really enjoyed our Tenpin Tuesday bowling night. It was really good value however the first lane we had kept scoring 1 less than the pins we knocked down so we were moved to another lane. It worked very well for the first game but then got stuck a number of times. The staff were very helpful and good at sorting out the bowling lanes when the pins got stuck. The mechanisms could do with a make over.
19 de maio de 2026
Resposta da Tenpin - Ipswich
Hi there, thank you for rating Tenpin Ipswich 4*! We are sorry to hear that there were issues at the lanes when you visited. However, we're pleased to hear that the staff were helpful at sorting the issue out. We will be sure to pass this feedback on and appreciate these comments. We hope to welcome you again soon for hopefully a 5* experience next time. Best wishes, Jade
Relaxed atmosphere
Relaxed atmosphere, friendly staff and good value food, what more could I wish for when taking my grandson out!
13 de maio de 2026
Resposta da Tenpin - Ipswich
Hi Elaine, thank you so much for this amazing 5* review of Tenpin Ipswich! We are delighted you had the best time and received excellent customer service and we can't wait to welcome you back soon! Best wishes, Jade
Fantastic fun for all the family
Fantastic fun for all the family! Had such a great time bowling, centre was nice a busy which created a buzzing atmosphere. Special offer price for Tuesday was the perfect excuse to come again and hopefully make it a regular thing. And to top it all the drinks were 50% off too!!
Staff always friendly and happy to help.
21 de abril de 2026
Resposta da Tenpin - Ipswich
We appreciate your wonderful review! We're happy you had fantastic family fun and enjoyed the buzzing atmosphere. It's great the special offer made your visit even better, and that our team was helpful. We look forward to welcoming you back! Best wishes- Clare
We enjoyed our bowling night out
We enjoyed our bowling night out. Facilities could be updated. Staff were very good at sorting out the bowling lanes when the pins got stuck. Staff were very apologetic and helpful. Could do with a make over not sure when this last happened!
21 de abril de 2026
Resposta da Tenpin - Ipswich
Hi Lynda, thank for rating Tenpin Ipswich 4*! We're so glad you enjoyed your night out bowling and it's great to hear the staff were helpful when you encountered this issue. We appreciate your feedback regarding the facilities, we will be sure to pass this feedback on. We hope to see you again soon! Best wishes, Jade
Annoying Searchlight
We liked that it wasn't very busy at the time ( It was a nice day outside which probably explains this ). Main dislike was the very bright disco type searchlight above the bowling lane. My wife suffers from migraines so she was worried about the lights setting one off. Not sure if having a light in your eyes was necessary ? It was very expensive for just two games ( more expensive than going to watch Ipswich Town..... re time you spent there ). Staff were very nice. Location for us was ideal as we walked there.
15 de abril de 2026
Resposta da Tenpin - Ipswich
Hi Andrew, thank you very much for the review of Tenpin Ipswich! We are pleased to hear that you found our venue to be not too busy but we are sorry to hear the lighting was too bright! Your feedback is really important to us as this will help us to make improvements where needed so please be assured all will be passed on. In the meantime, we have some fabulous deals throughout the week that can be seen on our website here https://www.tenpin.co.uk/deals/ for any future visits and we hope to welcome you back soon! Best wishes - Mel
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.