Not having been bowling for some years we took our 2 grandchildren. We booked on-line which was very easy and the cost very reasonable.. We had a good time although our bowling was a bit erratic as m... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoGloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ Ipswich, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpf... Ver mais
A empresa respondeu
Fantastic fun for all the family! Had such a great time bowling, centre was nice a busy which created a buzzing atmosphere. Special offer price for Tuesday was the perfect excuse to come again and ho... Ver mais
A empresa respondeu
It was ok, nothing exceptional and the balls were in terrible condition with lots and lots of chunks and bits missing. The place was boiling hot and it was only when we were leaving when we noticed th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contacto
Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ, Ipswich, Reino Unido
- 0333 034 6100
3,9
Bom
98 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The lanes kept having faults so we…
The lanes kept having faults so we moved several times. However the staff were extremely helpful and did everything to make my daughter’s birthday enjoyable.
22 de março de 2026
Resposta da Tenpin - Ipswich
Hi Louise
We appreciate your feedback and are sorry about the lane issues. We're glad our team could still make your daughter's birthday enjoyable! Best wishes - Clare
There’s definitely a few things that…
There’s definitely a few things that need addressing before my family & I return, firstly Separate your reception and move it as far from the bar as possible, no one wants alcohol/drunken folk by your kids whilst checking in, luckily there wasn’t much of a queue.
Secondly, find staff that genuinely care. Asking for an extra sugar for my coffee was like I’d asked him for a kidney, he gave off an aura of “ I don’t want to be here” which oozed throughout reception/bar dampening the first half of visit however my family & I moved on and had a great time bowling leaving the establishment with smiles.
The negative put aside, we are grateful of Tenpin bowling for making Sunday family bowling an affordable outing with their fantastic deals.
22 de março de 2026
Resposta da Tenpin - Ipswich
Hi Pip
We appreciate you taking the time to share your experience. We'll address your concerns about the reception area's proximity to the bar and the staff's demeanor. We're glad you enjoyed the bowling and found our deals affordable. We value your feedback as we work to improve. Best wishes - Clare
Had a brilliant time
Took the grandchildren we had 2 games of bowling, played pool and other games they had a brilliant time staff were really helpful and good with the kids.
3 de março de 2026
Resposta da Tenpin - Ipswich
Hi Kerry, it is great to see you had a 5* experience when visiting with your grandchildren and you were able to play pool as well as bowling! We do hope you will consider visiting us again in the future and we very much look forward to welcoming you back! Best wishes - Mel
To much waiting.
Booking in and bar queue all in same place not enough space or staff.
Any issues with your pins, you have to queue again before you can report it to gets fixed. Then have to wait again for staff to be free.
Bumpers will only go up if all players have them so for children it’s not good as they end up down the gutters or the adults end up playing with bumpers
28 de fevereiro de 2026
Resposta da Tenpin - Ipswich
Hello, thank you for writing a review for Tenpin Ipswich! We're sorry to hear that there had been technical issues during your games and that the wait time had been longer than expected. We really appreciate all of your feedback and will ensure this is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Ipswich'. Best wishes - Adelaide
Always a simple booking process and…
Always a simple booking process and best value around
20 de fevereiro de 2026
Resposta da Tenpin - Ipswich
Hi,
We appreciate you taking the time to leave us a 5-star review! We are so glad that you find our booking process simple and the best value. Best wishes - Clare
Ain't no turkey here!
Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpful staff and you can pop upstairs for a quick 30 minutes of table tennis for £4 (2 tables). Lanes are good, issues fixed quickly, sign in easy and good selection of balls and grip sizes. Or just bring your own ball like the people next to us! Great atmosphere, all the ser ices you need and seating for all important snack breaks.
21 de fevereiro de 2026
Resposta da Tenpin - Ipswich
Hi there,
Thank you for your fantastic 5* review at Tenpin Ipswich! It's great to see you've had such a lovely time whilst on your recent visit to us. We are delighted you found the staff so friendly and approachable. We hope to welcome you back to the venue again very soon! Best wishes- Steph
Good game but place needs a refurb
The whole place was untidy and not being cleared of food drinks etc
The toilets are really getting very bad now.
19 de fevereiro de 2026
Resposta da Tenpin - Ipswich
Hello Elizabeth,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and are sorry that the cleanliness of our facilities did not meet your expectations. We'll address these issues to improve our service. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
No Strikes, No Worries
Very enjoyable afternoon with the family. Not just tenpin bowling, but plenty of other activities on a rainy Friday afternoon
20 de fevereiro de 2026
Resposta da Tenpin - Ipswich
Hi David, thank you for leaving Tenpin Ipswich an awesome 5* rating. We are so pleased to hear you and your family had a great time with us on a rainy day and we hope to welcome you all back soon! Best wishes - Kaylee
So many lanes out for service
So many lanes out for service, breakdowns happening on a regular basis. Staff are very helpful. But it seems Tenpin Ltd want a 100% profit with no monies left for upgrading. Machinery on its last legs.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Tenpin - Ipswich
Hi there, thank you for taking the time to review Tenpin Ipswich! We're glad that our team provided a helpful service, but are sorry to hear that there has been technical issues with the lanes. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
had a great time but I think it was…
had a great time but I think it was very expensive.
16 de fevereiro de 2026
Resposta da Tenpin - Ipswich
Hi Carolyn, thank you for rating Tenpin Ipswich 3*! We're glad that you had a great time, but we are sorry to hear that you found the pricing expensive. We have some great deals on different days of the week which can be found here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes - Adelaide
The service was good but for an hours…
The service was good but for an hours bowling, we had lots of problems. Pins not going up and down, freezing, we had to change lane. It was not the experience we were hoping for.
16 de fevereiro de 2026
Resposta da Tenpin - Ipswich
Hi there
We appreciate you taking the time to share your experience. We're sorry to hear about the issues you encountered with the lanes during your bowling session. We'll look into this to ensure a better experience for everyone. Hope to see you back soon. Best wishes - Clare
Half Term treat
Busy as half term but booked in fairly quickly and directed to our lane by nice staff. Good fun for a hour. Pizza again quite anemic but kids are it.
16 de fevereiro de 2026
Resposta da Tenpin - Ipswich
Hi Em,
Thank you for your 4* review at Tenpin Ipswich! We are delighted you've had such a great time whilst on your recent visit to us. It's great to to hear you found the staff so friendly and helpful. We look forward to welcoming you back again very soon for a 5* experience. Best wishes- Steph
Resposta da Tenpin - Ipswich
Hello, thank you very much for the amazing 5* review of Tenpin Ipswich! We are thrilled you had such a fun visit and we can't wait to see you again soon! Best wishes - Mel
Food was terrible.
14 de fevereiro de 2026
Resposta da Tenpin - Ipswich
Hello Clifford,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We are sorry to hear that you did not enjoy the food. We hope that the next visit is a 5 star experience. All the best ~ Laura
The food was poor quality and not very…
The food was poor quality and not very hot
18 de fevereiro de 2026
Resposta da Tenpin - Ipswich
Hello Rosie,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and regret that the food's quality and temperature did not meet expectations. We hope that the rest of your visit is an enjoyable one. All the best ~ Laura
A great place to play tenpin bowling…
A great place to play tenpin bowling and pool.
8 de fevereiro de 2026
Resposta da Tenpin - Ipswich
Hi Kris, thank you for the wonderful 5* review for Tenpin Ipswich! We're so pleased that you enjoy bowling and pool during your visits, and we hope to welcome you back again soon! Best wishes - Adelaide
Great experience from workers and just…
Great experience from workers and just a good atmosphere to be in, will definitely recommend and will definitely be coming back again
3 de fevereiro de 2026
Resposta da Tenpin - Ipswich
Hi Lauren, what a brilliant 5* review of Tenpin Ipswich! We are so pleased you had a great time, enjoyed the atmosphere and will definitely be back and we cannot wait to see you again soon! Best wishes - Mel
Resposta da Tenpin - Ipswich
Hi Alesha, thank you for the review of Tenpin Ipswich! We are sorry to hear that your recent visit was not up to our usual high standard and we appreciate the time taken to let us know! We will be sure to pass your feedback on and in the meantime, we hope you will still visit us again in the future! Best wishes - Mel
The lane we were on broke down
The lane we were on broke down. Then the lane we were moved on to broke down repeatedly.
Generally the bowling alley is run-down.
We won't be back.
31 de janeiro de 2026
Resposta da Tenpin - Ipswich
Hi Richie, thank you for taking the time to leave a review of Tenpin Ipswich. We are sorry to hear about the issues you were faced with during your recent visit. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review-Ipswich'. Please include as much detail as possible. We do hope to see you back again in the future, for a much better experience.
Take care,
Kirsty
Staff could be more animated and…
Staff could be more animated and welcome. It felt like we were a bit of an inconvenience to them.
25 de janeiro de 2026
Resposta da Tenpin - Ipswich
Hi Chris, thank you for taking the time to review Tenpin Ipswich! We're sorry to hear that there had been issues with the service. We really appreciate your feedback and will ensure this is passed on. We hope to see you again soon! Best wishes - Adelaide
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.