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Tenpin - Swindon Opiniões 

182
TrustScore: 4.5 em 5

4,3

Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Booked a karaoke room for my daughter's 10th birthday and it was excellent. However, my husband spent time with my son in the arcades and was really disappointed that it's all now on card. It's suppos... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were shown to our lane promptly and all the kids and adults had an amazing time. We booked for two games and that was enough! The process of booking online is quite straightforward. There is alway... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Ver mais

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Informações sobre a empresa

  1. Pista de bowling
  2. Bar
  3. Escape room
  4. Centro de laser tag
  5. Centro de lazer
  6. Sala de jogos de vídeo

Escrito pela empresa

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informações de contacto

  • Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Reino Unido

  • 0333 034 6100

4,3

Excelente

TrustScore: 4.5 em 5

182 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(182)

11 702 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Bowling great, poor food/drink service

Bowling session itself was fab. When it came to ordering food and drinks, some bits never got delivered even after 3 attempts, so ended up having nothing as ran out of time. Had to go and ask for refund. So annoying when you have children as well to feed

13 de maio de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi Alan
We're glad you enjoyed bowling. We're sorry some of your order was not delivered and that this impacted your time with your children. We appreciate you letting us know and will share this with our team. Best wishes - Clare

Classificada 5 em 5 estrelas

Everything was to time and all worked…

Everything was to time and all worked smoothly.

9 de maio de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hello Seadna,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are happy to hear that everything ran according to schedule and that your visit was seamless. Thank you for your wonderful feedback and we look forward to welcoming you back again soon. All the best ~ Laura

Classificada 5 em 5 estrelas

Always a good time

Always a good time, staff are friendly and helpful, do think they could have told people the way they do the arcade has changed and I wouldn’t have changed all my notes to coins but I was able to put it on the card anyway so not too much hassle, other than that I think it’s a good system, no longer have mass amounts of game tickets to collect for big prizes 😆

15 de abril de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi Emma, thank you so much for your 5* review of Swindon Tenpin! We will be sure to pass this feedback on and thank you for your comments. We hope to see you again soon. Best wishes, Jade

Classificada 4 em 5 estrelas

Good service

Helpful staff nembers

6 de maio de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi Abigail, thanks for leaving Tenpin Swindon a lovely 4* rating and review! We're pleased to hear that you had an enjoyable visit and found the staff members to be helpful too. We appreciate you letting us know how we did and we hope to see you again soon! Best wishes - Rosie

Classificada 4 em 5 estrelas

Family Fun Day

We attended Tenpin at Swindon having booked online using some points Tesco Clubcard points. The call centre staff and those at the venue were very helpful. The atmosphere at the venue was good. We attended as a family with a 4 and 2 year old and they enjoyed the bowling and the arcade.

3 de maio de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi Sandra, thank you for the 4* rating of Tenpin Swindon. We're thrilled to hear you had a great time and were able to take advantage of your points. It's lovely to hear that the team provided great service. Hope to see you again soon!
Take care,
Kirsty

Classificada 5 em 5 estrelas

Quick and easy

Quick and easy. Great time with no worries.

6 de maio de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi there. Thank you so much for rating Tenpin Swindon 5*! We're so pleased you had a great time. We can't wait to welcome you again soon! Best wishes, Jade

Classificada 5 em 5 estrelas

My children all had fun and the games…

My children all had fun and the games were all amazing and affordable

6 de maio de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi Angela, thank you very much for the excellent 5* review of Tenpin Swindon! We are delighted your children enjoyed their visit and you found us good value for money and we can't wait to see you again soon for another 5* experience! Best wishes - Mel

Classificada 4 em 5 estrelas

do not eat here.

we went here for an 18th birthday. could not fault any of the staff.
however i was very disappointed with the food. for the amount you pay it really is not worth it.
portions are very small, and inedible.

21 de abril de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi Demelza
We appreciate you celebrating the birthday with us and that you enjoyed our team's service. We're sorry the food portions and quality did not meet your expectations. We'll review your comments. Hope to see you again soon. Best wishes - Clare

Classificada 5 em 5 estrelas

Great experience generally

Great experience generally. Not in favour of loading a card for gaming personally. What was wrong with coins?
Bowling booking was straightforward. Staff were attentive.

21 de abril de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi Anne
We're glad you enjoyed your bowling experience and found our staff attentive. We appreciate your feedback regarding the card system for games and will consider your preference for coins as we review our processes. Best wishes - Clare

Classificada 4 em 5 estrelas

We had a fun time bowling

We had a fun time bowling. Staff were friendly and helpful, and the scoreboard was easy to set up.

15 de abril de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi, thank you for the 4* rating of Tenpin Swindon. It's lovely to hear that you had a fun time bowling and that the team were friendly and helpful. We hope to welcome you back again soon for another fun time.
Take care,
Kirsty

Classificada 1 em 5 estrelas

We had ask for a different bowling row…


We had ask for a different bowling row
She told me it's under maintenance
But it was not u saw people doing bowling on other side...so annoying

21 de abril de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi Pedro
We appreciate you letting us know about your experience. We're sorry that the lane request was not honoured and for any miscommunication. We'll look into it. Best wishes - Clare

Classificada 5 em 5 estrelas

Great pricing

Great pricing, we got 2 games and the food deal. All served to you in the comfort of your aisle. Loved the electronic display. Had a great time!

21 de abril de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hello Jasmine, Thank you for taking your time to leave us an outstanding 5* review! We are really pleased to hear that you had a great time with us and found our pricing great. We do hope to see you all again soon in our Tenpin in Swindon. Best Wishes - Kimberley

Classificada 5 em 5 estrelas

The staff was amazing

The staff was amazing. The food was good and hot.

15 de abril de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi Pol
We're glad you enjoyed your experience. It's great to hear our staff was amazing and the food was hot and good. Thanks! Best wishes - Clare

Classificada 5 em 5 estrelas

Hubbies 40th surprise

I booked tenpin as a surprise for my husbands 40th celebrations, as all attendees live in Swindon, it was perfect for all of us to meet in Shaw for a couple of games and a laugh, I was a bit concerned about how big the party of attendees was, but communication from the help desk made the booking process smooth and simple, and the Friday night deal definitely helped with the cost, the staff on duty were kind, and polite, drinks flowed as did food and fun was had, we will definitely be returning in the near future.

27 de março de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi Anika
We're happy your husband's 40th celebration was a success! It's great to hear our team made the booking process easy and that everyone enjoyed the games, food, and drinks. We appreciate your kind words and look forward to your return. Best wishes - Clare

Classificada 5 em 5 estrelas

Very good

Very good . Staff helpfull and not too busy

25 de março de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

hi Sean
We appreciate your 5-star rating! We are so glad our helpful staff made your visit enjoyable, and that it wasn't too crowded. Best wishes - Clare

Classificada 5 em 5 estrelas

Great environment

Great environment, good food and really clean.

15 de abril de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hello Mr Jamie Hill,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We're happy you enjoyed the great environment, good food, and cleanliness. Thank you for your excellent review; we appreciate it! All the best ~ Laura

Classificada 5 em 5 estrelas

Had a wonderful time

15 de abril de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hello Ann,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are delighted to hear that you had a wonderful time at the venue. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura

Classificada 5 em 5 estrelas

Charly made my experience great he is…

Charly made my experience great he is pretty amazing

15 de abril de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hello Swindon.
Thank you for taking the time to rate Tenpin Swindon 5 stars. We're happy to hear that you had a great experience and that Charly made such a positive impression. We appreciate you taking the time to leave us this amazing feedback. All the best ~ Laura

Classificada 5 em 5 estrelas

Really good fun for the whole family

Really good fun for the whole family! Used to £10 Thursday offer which was great for a family of 6. Had a great time and fun with the screen that let us change our names throughout and take pictures!

15 de abril de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi Kathryn, thank you for leaving Tenpin Swindon an amazing 5* rating. We are so glad to hear you and your family had a great time with us and managed to take advantage of one of our incredible deals! We can't wait to see you all back soon. Best wishes - Kaylee

Classificada 3 em 5 estrelas

Bowling was really good

Bowling was really good, food was awful .

15 de abril de 2026
logótipo da Tenpin - Swindon

Resposta da Tenpin - Swindon

Hi Angela, thank you for taking the time to leave a review of Tenpin Swindon. It's great to hear you had a fun time bowling, but felt the food let down your experience. We're sorry for the disappointment caused and we will ensure your feedback is passed on to the correct teams. We hope to welcome you back again for a much better experience.
Take care,
Kirsty

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