Booked a karaoke room for my daughter's 10th birthday and it was excellent. However, my husband spent time with my son in the arcades and was really disappointed that it's all now on card. It's suppos... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very... Ver mais
A empresa respondeu
We were shown to our lane promptly and all the kids and adults had an amazing time. We booked for two games and that was enough! The process of booking online is quite straightforward. There is alway... Ver mais
A empresa respondeu
Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contacto
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Reino Unido
- 0333 034 6100
4,3
Excelente
182 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff were helpful and friendly
Staff were helpful and friendly. The set up for bowling was easy
3 de junho de 2026
Resposta da Tenpin - Swindon
Hello Claire. Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Swindon. We do hope to see you again very soon. Many Thanks - kimberley
Resposta da Tenpin - Swindon
Hi there
We are so glad everyone had a great time and hope to see you again soon. Best wishes - Clare
Resposta da Tenpin - Swindon
Hi Maria
Thanks for the 5-star review! We're glad you enjoyed it. Best wishes - Clare
Resposta da Tenpin - Swindon
Hi Mandy, thanks for leaving Tenpin Swindon a fabulous 5* rating and review! We're so happy you enjoyed your visit! We appreciate your kind words and hope to see you again soon! Best wishes - Rosie
Booked for 8 people
Booked for 8 people, game was okay but there was a problem with the skittles, waited a while and then had to ask for help.
Ordered 6 adult meals and 2 kids meals, all of which came out the same (kids meals)
Over all not bad but better friendlier service at Bristol
28 de maio de 2026
Resposta da Tenpin - Swindon
Hello Lynne,
Thank you for taking the time to rate Tenpin Swindon 4 stars. We appreciate you sharing your feedback. We're sorry to hear about the skittle issue and the meal mix-up. We are reviewing our service procedures to ensure a better experience for all our guests. All the best ~ Laura
Friendly staff always happy to help.
Friendly staff always happy to help.
We had drinks, good value for money.
3 de junho de 2026
Resposta da Tenpin - Swindon
Hello Lili V,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are so glad you enjoyed your visit and found our staff friendly. Thank you for your kind words and we hope to welcome you back again soon. All the best ~ Laura
Great friendly customer service!
The man that served is in the eve was friendly and really helpful. Always fun bowling but good customer service makes it even more enjoyable!
29 de maio de 2026
Resposta da Tenpin - Swindon
Hello LT,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We're so glad to hear our team made your bowling experience even better! Thank you for sharing your positive feedback. We hope to see you again soon! All the best ~ Laura
Lovely Experiance staff really friendly
Lovely Experiance staff really friendly and helpful
3 de junho de 2026
Resposta da Tenpin - Swindon
Hi Nikita,
Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us! It's great to hear you found the staff so friendly and helpful upon arrival and we hope to welcome you back again very soon! Best wishes- Steph
All staff were friendly and helpful.
27 de maio de 2026
Resposta da Tenpin - Swindon
Hello Louisa,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are delighted to hear that your staff were friendly and helpful. We are delighted with this rating and look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Resposta da Tenpin - Swindon
Hi Sue, thank you for the lovely 5* rating of Tenpin Swindon. We are delighted to hear that you had a great evening and found the booking process smooth. We hope to see you again soon for another 5* experience. Best wishes, Jade
Bartender poured the perfect pint !
Bartender poured the perfect pint !!
Hotdog n Onion rings were grand
Fries were a little overcooked though !!
27 de maio de 2026
Resposta da Tenpin - Swindon
Hi Amy, thank you so much for the lovely 4* review of Tenpin Swindon! We are so pleased you had a great time and we take on board all of your feedback which we will be certain to pass onto the team! In the meantime, we very much hope to welcome you back again soon! Best wishes - Mel
Friendly staff
Friendly staff. Easy & affordable booking at the alley.. We had a good few hours of fun bowling & in the arcade.
26 de maio de 2026
Resposta da Tenpin - Swindon
Hi Alex
Thank you for your fantastic 5-star review! We're so pleased you enjoyed the friendly staff, easy booking, and hours of fun bowling and arcade games. We hope to see you again soon! Best wishes - Clare
We didn't do bowling
We didn't do bowling, we just played on the arcade games and had food, but the service was brilliant everyone was polite and friendly, and the food was nice and very affordable prices, my only advice would be to add some lettuce to the burgers, and salad as a side dish option.
24 de maio de 2026
Resposta da Tenpin - Swindon
Hi Heidi
We're delighted to hear you enjoyed the arcade games and found our service brilliant, with polite and friendly staff. It's great that you found the food nice and affordable. We appreciate your suggestions regarding adding lettuce and salad options to our menu. Best wishes - Clare
Not impressed with the cards for…
Not impressed with the cards for machines so u pay to win tickets which u now don't get unless u pay to buy a card to claim prizes so paying twice not impressed at all
27 de maio de 2026
Resposta da Tenpin - Swindon
Hi Hiedi
We understand your frustration with the new card system for prizes. We appreciate you sharing your feedback, and we'll review our process. Best wishes - Clare
Food took over an hour to come out and…
Food took over an hour to come out and there were barely any chips and a very crusty hotdog bun in the other meal almost rock solid
27 de maio de 2026
Resposta da Tenpin - Swindon
Hi Ava,
Thank you for your 3* review at Tenpin Swindon! We are very sorry to hear you've not had a great experience whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. If you would like this to be looked into further please email customer.feedback@tenpin.co.uk Best wishes- Steph
Really good experience
Really good experience. We chose a quiet time, so plenty of room to enjoy the bowling - and pool afterwards.
20 de maio de 2026
Resposta da Tenpin - Swindon
Hi there,
Thank you for your amazing 5* review at Tenpin Swindon! It's great to hear you've had such a lovely time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Fantastic tenpin birthday party
Fantastic tenpin birthday party, kids loved it! It was well-organised from start to finish with good timings for games, food, etc throughout!
16 de maio de 2026
Resposta da Tenpin - Swindon
Hello Iain, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a fantastic time at our location, celebrating a birthday with us. We are so pleased to hear the booking went smoothly. We do hope to see you again soon. Many Thanks - Kimberley
I came with my geandcholdren and great…
I came with my geandcholdren and great grandchildren.my son and my husband, quite an age rang and we all had a good time ,thank you
20 de maio de 2026
Resposta da Tenpin - Swindon
Hi June, what a wonderful 5* review of Tenpin Swindon! We are so happy you had such a fab time with your family and we very much hope to see you all again soon for another 5* experience! Best wishes - Mel
All the staff were really helpful and…
All the staff were really helpful and friendly. Will come again
13 de maio de 2026
Resposta da Tenpin - Swindon
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit and found out team helpful. We do hope to see you again in the near future. Many Thanks - Kimberley
Resposta da Tenpin - Swindon
Hello Steve,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We appreciate your kind words and 5-star rating! We're happy you found our location clean, the staff friendly, and the price good. All the best ~ Laura
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.