Banner for Tenpin - York

Tenpin - York Opiniões 

212
TrustScore: 4.5 em 5

4,3

Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Visited for the new soft play with my 18m grand daughter. Go careful as they are understandably very very tight on the height restrictions and she was too tall for the tots area but wasn’t old enough... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too. Deducted one star as the keypad didn't... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Pista de bowling
  2. Bar
  3. Escape room
  4. Centro de laser tag
  5. Centro de lazer
  6. Sala de jogos de vídeo

Escrito pela empresa

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informações de contacto

  • Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Reino Unido

  • 0333 034 6100

4,3

Excelente

TrustScore: 4.5 em 5

212 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(212)

11 705 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Like the price but the bowling balls…

Like the price but the bowling balls and the Metal guides that children use arnt very good

27 de março de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Drew, thank you for rating Tenpin York 3*! It's great to hear this feedback regarding our pricing. We will pass your feedback on to our team regarding the metal guides and bowling balls, and we hope to see you back soon! Best wishes, Jade

Classificada 5 em 5 estrelas

Staff was nice.

Staff was nice.
Fun place for the whole family
Plenty of entertainment
Absolutely amazing

1 de abril de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Gary, thank you the excellent 5* review for Tenpin York! We're so glad to hear that you had a fun visit with your family and that you enjoyed our activities. We look forward to seeing you again soon! Best wishes - Adelaide

Classificada 5 em 5 estrelas

Great staff

Great staff great to keep kids entertained

1 de abril de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi there, thank you for the 5* review for Tenpin York! It's lovely to hear that you enjoyed the service from our team and that you had a great visit with your family. We hope to see you again soon! Best wishes - Adelaide

Classificada 5 em 5 estrelas

The staff were very helpful and…

The staff were very helpful and accomodating

25 de março de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Clare, thank you for leaving Tenpin York a wonderful 5* rating. We are so pleased that our staff had a positive impact on your visit to us! We hope to welcome you back again soon. Best wishes - Kaylee

Classificada 2 em 5 estrelas

As a 60 yr old male I could only find 2…

As a 60 yr old male I could only find 2 balls that had large fingerholes so I could get my fingers in BOTH of which were HEAVY. Tis place obviously caters for women and children, not that it is wrong but more large holed balls would be nice and at least as low as 10 in weight.

25 de março de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Keith
We appreciate your feedback and apologize that you found a limited selection of bowling balls suited to your needs. We will review our inventory to better accommodate a wider range of customers. Thank you for bringing this to our attention. Best wishes - Clare

Classificada 5 em 5 estrelas

Good value for money

Good value for money, cheapest in York

25 de março de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Simon
We're glad you found great value with us! We appreciate you letting us know about your positive experience in York. Best wishes - Clare

Classificada 4 em 5 estrelas

Great service and staff

Great service and staff

25 de março de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Bryce
We appreciate your feedback and are so glad to hear you had a positive experience with our team and service. We hope to see you again soon! Best wishes - Clare

Classificada 4 em 5 estrelas

Good for bowling fun

Tenpin York is good value and the equipment is well maintained. Good for fun bowling but not for serious bowlers because the lanes are not oiled timber and approaches have too much friction.

25 de março de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Ian, thank you for leaving Tenpin York a fab 4* rating and review! We're glad you enjoyed your experience and appreciate your feedback on the value and well-maintained equipment. We'll ensure your comments about the lanes and approaches are passed onto the relevant teams to consider as we look for ways to improve. We appreciate your positive feedback, and we look forward to welcoming you back again soon! Best wishes - Rosie

Classificada 5 em 5 estrelas

Nice people on reception

Nice people on reception. Really helpful

25 de março de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Clive
We appreciate your 5-star rating! We're so glad our reception team was helpful and made a positive impact on your visit. Best wishes - Clare

Classificada 5 em 5 estrelas

It was the first time I'd taken my…

It was the first time I'd taken my grandchildren, she 3 and 6 and they absolutely loved it. E will definately be doing it again.

28 de fevereiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Karen, thank you for taking the time to leave a 5* rating of Tenpin York. We are thrilled to hear the grandchildren had a brilliant time. We look forward to welcoming you back again!
Take care,
Kirsty

Classificada 4 em 5 estrelas

Bowling was good

Bowling was good, food was shocking for the price!

28 de fevereiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi, thank you for the 4* rating of Tenpin York. It's lovely to hear you had a fun time bowling, but felt the food was not to the standard we would usually expect. We will ensure your comments are passed on for future improvements. We do hope to see you back again for a much better experience.
Take care,
Kirsty

Classificada 5 em 5 estrelas

Staff were great

Staff were great

22 de fevereiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Rowan, thank you for the excellent 5* rating for Tenpin York! It's lovely to hear that you enjoyed the service from our team and we hope to welcome you back again soon! Best wishes - Adelaide

Classificada 5 em 5 estrelas

Good cheap night out

Good cheap night out, friendly staff

26 de fevereiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Mandy, thank you for rating Tenpin York a wonderful 5*! We're so glad to hear that you had a good night out, and we look forward to seeing you again soon! Best wishes - Adelaide

Classificada 2 em 5 estrelas

Cleanliness could do with improving - more staff for busy periods.

I know it was half term and busy but the overall cleanliness was a let down. The ladies toilets, 1 cubicle was in the dark due to a light bulb out, 3 out of the 4 cubicles had no toilet paper - I informed a member of staff. Toilets were overall, smelly, dirty and need a good freshen up. I know the lane areas have been upgraded a few years ago. But attention now needs paying to other areas.
Our lane was left with rubbish and glasses from previous users. I just felt they needed more staff to help manage and maintain the running of it at busy times.

20 de fevereiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hello Sophie, We appreciate your feedback regarding cleanliness during your visit. We're sorry the restroom and lane conditions didn't meet expectations, especially during the busy period. We'll address these issues with our team to improve our service and maintenance routines. We do hope to see you again soon for a much better experience. Many Thanks - Kimberley

Classificada 5 em 5 estrelas

Very good family activity

Very good experience for whole family which relax minds. I will go again.

25 de fevereiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hello Sajini,
Thank you for taking the time to rate Tenpin York 5 stars. We are delighted to hear that the whole family enjoyed their visit. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Classificada 5 em 5 estrelas

Was a great visit

Was a great visit

11 de fevereiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hello Kirsty,
Thank you for taking the time to rate Tenpin York 5 stars. We're glad you had a great visit. Thank you for your positive feedback; we appreciate it. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Classificada 5 em 5 estrelas

Everything was set up and ready for us…

Everything was set up and ready for us to use when we arrived.

16 de fevereiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hello Julia,
Thank you for taking the time to rate Tenpin York 5 stars. We're happy to hear that everything was prepared for you upon arrival. Thank you for your positive feedback; we appreciate it very much! All the best ~ Laura

Classificada 5 em 5 estrelas

Everything went smoothly and the price…

Everything went smoothly and the price was reasonable.

14 de fevereiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hello Mick,
Thank you for taking the time to rate Tenpin York 5 stars. We are delighted to hear that your session went smoothly and that you found the price reasonable. We look forward to welcoming you back again soon. All the best ~ Laura

Classificada 4 em 5 estrelas

Great time lots of fun

Arrived a little early allocated our lane without delay.
On going to set up the camera wasn’t working, had to look to find a member of staff who changed our lane.
All great until a larger family came next to us, who were unruly and often running around in our lane space which was frustrating.
The auto bumpers are great.
Only down side is the frames for the kids are bent at the ends and make the balls go in the wrong direction.
Overall enjoyed it and will return..

15 de fevereiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Lisa, thank you for rating Tenpin York 4*! We're glad to hear that you had a fun visit and that you enjoyed the bowling. We are sorry that there had been technical issues and issues with the bowling ramps, and we will be sure to pass on your feedback to be looked into. We look forward to seeing you again soon! Best wishes - Adelaide

Classificada 5 em 5 estrelas

We love our visits

We love our visits. All staff are friendly and helpful. All areas are very clean food very good value.

15 de fevereiro de 2026
logótipo da Tenpin - York

Resposta da Tenpin - York

Hi Maureen
We appreciate your wonderful 5-star rating! We're so happy to hear that you enjoy your visits and that our team members are helpful. We're also glad you find our venue clean and food good. Best wishes - Clare

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais