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Tenpin Opiniões 

10 199
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

The bowling area was well maintained and clean but unfortunately the food offerings are not good, I am not sure where to begin as there was 13 of us in the party and everyone had different bad things... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Very attentive although initial service waiting to get to counter was very slow. Game went down fixed and extra 10mins added to game not overly generous as was prob just over 10 mins down but I guess... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Pista de bowling
  2. Bar
  3. Escape room
  4. Centro de laser tag
  5. Centro de lazer
  6. Sala de jogos de vídeo

Escrito pela empresa

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informações de contacto


4,2

Bom

TrustScore: 4 em 5

10 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(10 199)

9784 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good

The kids had fun, the staff were friendly, the car park is large and free, the prices for bowling are also not too crazy. No complaints here.

6 de agosto de 2026
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Resposta da Tenpin

Hi Sophie, thank you for the fantastic 5-star rating of Tenpin Doncaster! We're so pleased to hear that your family had fun, you found us good value for money and you found our staff friendly! We hope this means you would like to visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Classificada 5 em 5 estrelas

Friendly check in and staff

Friendly check in, accommodating with when we wanted food prepared. Asked for a paper cloth to wipe seating down where previous bowlers had spilt something and the man at bar offered to come and clean it, which I thought was excellent service. I said I was happy to do it and he thanked me. Overall very pleased with all colleagues we interacted with.

6 de agosto de 2026
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Resposta da Tenpin

Hello, thank you for your fantastic 5-star review of Tenpin Swindon! We are so pleased to hear about your positive experience with our team and the service you received. We appreciate your lovely feedback and we very much look forward to welcoming you back again soon! Best wishes - Mel

Classificada 5 em 5 estrelas

We enjoyed it very much.

We enjoyed it very much.
We definitely coming back.definitely

6 de agosto de 2026
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Resposta da Tenpin

Thank you for taking the time to leave us a review of Tenpin, we're delighted to hear that you enjoyed your visit so much and we look forward to seeing you again!
Best wishes,
Rachel

Classificada 5 em 5 estrelas

A nice place to spend time with friends…

A nice place to spend time with friends and family.

6 de agosto de 2026
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Resposta da Tenpin

Hi Abdulla, thank you for the brilliant 5-star review of Tenpin Cardiff! We're so pleased to hear that you enjoyed spending time with your friends and family here and we hope to welcome you back again very soon for another fun experience! Best wishes - Mel

Classificada 2 em 5 estrelas

Not a very clear check in area as I was…

Not a very clear check in area as I was in a massive queue behind people exchanging arcade tickets for 5 minutes when I then saw someone come in and go up to an empty counter and a member of staff then greeted them to check them in.

The food was terrible, but the game was fun and the cocktails really nice.

6 de agosto de 2026
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Resposta da Tenpin

Hi Terrie, thank you for taking the time to leave a review of Tenpin Plymouth Barbican! We're very sorry to hear about the confusion at check-in and your disappointment with the food. However, we're glad you enjoyed the game and the cocktails. Your feedback is very important to us and so please be assured all will be shared with the appropriate team and in the meantime, we hope you will still consider visiting us in the future! Best wishes - Mel

Classificada 4 em 5 estrelas

Now free to park ...enter reg after you go inside. Dont waste money like we did!

Very attentive although initial service waiting to get to counter was very slow. Game went down fixed and extra 10mins added to game not overly generous as was prob just over 10 mins down but I guess this has a knock on effect to other folks waiting.
Pizza ok not amazing but good enough for a deal add on. Was a bit miffed about the free parking not being advertised in car park 2 cars paid £10 we could have saved and no offer of refund for that.

6 de agosto de 2026
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Resposta da Tenpin

Thank you for taking the time to leave us a review of your recent visit to Tenpin, we are sorry to hear that you had issues with the lane but pleased that the team were able to get this fixed for you. We appreciate your comments regarding the parking, we have more information on each of our location pages regarding the parking and would always recommend checking here for any updates.
Best wishes,
Rachel

Classificada 5 em 5 estrelas

All was good

All was good. I needed to cancel the first on end it was rearranged without any hassle

1 de agosto de 2026
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Resposta da Tenpin

Hi Katharine, thank you so much for the lovely 5* review of Tenpin Manchester Printworks! We're so happy to hear that we could rearrange your booking without any trouble. Thank you so much for your positive feedback and we look forward to seeing you again soon! Best wishes - Mel

Classificada 5 em 5 estrelas

All good. We will definitely visit again!

We hadn’t visited for a while but decided to book 2 games for 3 people. I initially tried to book online but when my order could not be processed I telephoned and easily made the booking. I received text and email confirmation.

On the evening of the booking it was busy but there were plenty of parking spaces and we joined the line to check in. There were probably half a dozen families ahead for us in the queue but everyone was processed efficiently and we quickly made our way to the front where our Booking Reference was checked and we were advised of our Lane Number. The male staff member was friendly and professional. He radioed ahead to ensure there were no glasses left in our Lane booth and when we walked down to the Lane it was best and tidy with no bottles or glasses from previous users.

We had a great time and will definitely book again.

3 de agosto de 2026
Opinião espontânea
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Resposta da Tenpin

Hello, thank you so much for the lovely 5* review of Tenpin Derby! We are so pleased to hear that you had such a wonderful time during your recent visit! It's fantastic to know that our booking process, even with a slight initial hiccup online, was easily resolved over the phone. We really appreciate your kind words about our efficient check-in process and the friendly and professional service provided by our team member! We hope this means you would like to visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Classificada 5 em 5 estrelas

Half price tuesday is a god send when…

Half price tuesday is a god send when you have 5 kids. Place was clean and bar staff were very good and helpful 👍

6 de agosto de 2026
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Resposta da Tenpin

Thank you for taking the time to leave us a review, it's fantastic you were able to take advantage of our Tenpin Tuesday deal. We really appreciate your kind words and hope to see you again soon!
Best wishes,
Rachel

Classificada 5 em 5 estrelas

Enjoyable couple of hours

Enjoyable couple of hours, bowling and arcade

6 de agosto de 2026
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Resposta da Tenpin

Hi Nick, thank you for your 5-star review of Tenpin Dudley! We're so happy to hear you enjoyed your time bowling and in the arcade and we hope to see you again soon! Best wishes - Mel

Classificada 1 em 5 estrelas

Very bad experience will not be going…

Very bad experience will not be going there again. Was refused a refund, we spent £65.00 on two games and some food, we had about 3 goes before the family next to us were very rude and disrespectful and we felt very uncomfortable and we wanted to leave, no effort from staff to speak with family next to us when we said what had happened. Would not give us a refund and will not be going there again

6 de agosto de 2026
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Resposta da Tenpin

Thank you for taking the time to leave us a review of your recent visit to Tenpin, we would like the opportunity to look into this further for you. Please can you pop us an email to customer.feedback@tenpin.co.uk with more information on the experience you had and the site visited, we will then ensure this is passed on to the relevant team.
Best wishes,
Rachel

Classificada 4 em 5 estrelas

Enjoyable experience

Enjoyable experience. Bit of a wait to be served even though not that busy. Good fun experience for adult and child.

6 de agosto de 2026
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Resposta da Tenpin

Hello, thank you for your 4-star review of Tenpin Ipswich! We're glad to hear you had an enjoyable experience and that both adults and children had fun. However, we are very sorry to hear there was a long wait to be served! Please be assured all of your feedback will be shared with the team and we very much hope to welcome you back again soon! Best wishes - Mel

Classificada 4 em 5 estrelas

Bowling went off in the middle

Bowling went off in the middle

6 de agosto de 2026
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Resposta da Tenpin

Hi Prabhdeep, thank you for leaving a 4* review of Tenpin Cambridge! We are very sorry to hear that your bowling experience was interrupted. We hope this was resolved at the venue and we hope you will still consider visiting us in the future! Best wishes - Mel

Classificada 5 em 5 estrelas

Easy online booking process

Easy online booking process, dealt with quickly and politely at desk on arrival.

6 de agosto de 2026
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Resposta da Tenpin

Hi Michael, thank you for leaving a 5* review of Tenpin Stoke! We're so glad to hear how efficient you found the online booking system and that you were attended to quickly and politely. We look forward to welcoming you back again soon! Best wishes-Leila

Classificada 5 em 5 estrelas

Great Find

The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the ladies at the check in desk seemed overwhelmed! But overall, good value for money & a day well spent!

6 de agosto de 2026
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Resposta da Tenpin

Hi Savannah, thank you for leaving a 5* review of Tenpin Feltham! It's lovely to hear how much fun your nephew had on your recent visit and that you experienced such amazing customer service and found the activities well-priced. See you again soon! Best wishes-Leila

Classificada 5 em 5 estrelas

Quick efficient service

Quick efficient service

6 de agosto de 2026
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Resposta da Tenpin

Hi there, thank you for leaving a 5* review of Tenpin Croydon! It's wonderful to hear that you experienced such efficient customer service. We can't wait to welcome you back again shortly! Best wishes-Leila

Classificada 5 em 5 estrelas

Smooth experience

Smooth experience

6 de agosto de 2026
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Resposta da Tenpin

Hi Andrew, thank you for leaving a 5* review of Tenpin Glasgow! We're so glad to hear that your recent visit went as smoothly as possible. We look forward to welcoming you back again soon! Best wishes-Leila

Classificada 3 em 5 estrelas

Pool Team Night out.

The bowling area was well maintained and clean but unfortunately the food offerings are not good, I am not sure where to begin as there was 13 of us in the party and everyone had different bad things to say about the food such as dry, tasteless, over cooked, not presented well and the list would go on. Bar service was also bad with only one member of staff on while others stood round talking. All in All would we go back, yes but only for bowling and nothing else, same though.

6 de agosto de 2026
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Resposta da Tenpin

Hi Carl, thank you for leaving a 3* review of Tenpin Blackpool. We are so glad to hear that the bowling alley was clean and well maintained, however we are very sorry to hear about the issues you experienced with the food quality and bar service. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' for somebody to get back to you regarding this. Best wishes-Leila

Classificada 5 em 5 estrelas

Easy online booking and easy checking…

Easy online booking and easy checking in.

6 de agosto de 2026
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Resposta da Tenpin

Hi Paul, thank you for leaving a 5* review of Tenpin Leamington Spa! It's lovely to hear how efficient you found the booking and checking in process. See you again soon! Best wishes-Leila

Classificada 5 em 5 estrelas

Great deal for school holiday

Great deal for school holiday, game of bowling and burger and chips for £6.50

6 de agosto de 2026
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Resposta da Tenpin

Hi Adele, thank you for leaving a 5* review of Tenpin Dewsbury! It's lovely to hear that you took advantage of our summer deal and had such a great time. See you again soon! Best wishes-Leila

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