We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... Ver mais
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Leia as opiniões dos outros
We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... Ver mais
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Lighting is poor. Not every bowler wants multi coloured lights that cause poor vision for targeting during practice or league. Also the hotdog meal I ordered was too dry and bland. The curly fries por... Ver mais
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Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contacto
Aragon House, MK43 0EQ, Cranfield, Reino Unido
- 0333 034 6100
- www.tenpin.co.uk
4,2
Bom
10 mil opiniões
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The staff are friendly and amazing
The staff are friendly and amazing. Areas are spotlessly clean. Food was of great quality and served very quickly and I did order loads of chicken baskets. Prices are okay but feel in some areas, on some games, could be checked. Wasn't that busy but it was a Sunday night. Overall, I will definitely be going back to play more bowling, table tennis and pool.
12 de agosto de 2026
Resposta da Tenpin
Hello Greg,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We're so pleased to hear you enjoyed your visit, especially the friendly staff, clean areas, and the great quality of our food. We appreciate your feedback regarding game pricing and will certainly take it into consideration. We look forward to welcoming you back for more bowling, table tennis, and pool! All the best ~ Laura
Resposta da Tenpin
Hello Marsha,
Thank you for taking the time to rate Tenpin Cheshire Oaks 5 stars. We are delighted to hear that the staff were friendly. We look forward to welcoming you back again soon. All the best ~ Laura
Friendly staff great atmosphere and my…
Friendly staff great atmosphere and my daughter cannot till we return.
12 de agosto de 2026
Resposta da Tenpin
Hello Anna,
Thank you for taking the time to rate Tenpin York 5 stars. We are so pleased to hear that you and your daughter enjoyed the friendly atmosphere and had a great time with us. We can't wait to welcome you both back again soon! All the best ~ Laura
Resposta da Tenpin
Hello CF,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're so glad to hear that you found our team helpful, our screens easy to use, and our venue clean and tidy. We hope to see you again soon! All the best ~ Laura
Good day out,book two games next…
Good day out,book two games next time,drinks expensive though .no burgers on meal deal so just got the one game .
12 de agosto de 2026
Resposta da Tenpin
Hello Ian,
Thank you for taking the time to rate Tenpin Clydebank 5 stars. We're glad you had a good day out! We appreciate your feedback regarding drink prices and the meal deal options. We'll certainly review these points for future improvements. All the best ~ Laura
My daughter won a prize
My daughter won a prize, then accidentally left it unattended. It got stolen. The venue did very little to appease a crying child. That probably tells you what you need to know about the clientele.
The change machines sometimes worked and when they did, you were forced to take a load of 10p coins that were accepted in about 6 machines.
I felt uneasy and unsafe at this place.
12 de agosto de 2026
Resposta da Tenpin
Hello Damon,
Thank you for taking the time to rate Tenpin Acton 1 stars. We are truly sorry to hear about your daughter's prize being stolen and the distress this caused. We also regret that you felt uneasy and unsafe during your visit, and that the change machines were not working effectively. We appreciate you bringing these concerns to our attention. We hope to welcome you back again soon and that the next visit is a more enjoyable experience. All the best ~ Laura
Resposta da Tenpin
Hello Abeer,
Thank you for taking the time to rate Tenpin Harpurhey 5 stars.
We are delighted that you found the staff great and that the venue was nice. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Went as a last minute pressie for my…
Went as a last minute pressie for my daughters birthday, there were 5 of us. We recieved lovely service from david and Beth, even gave a big jar of sweeties for the birthday girl x.
11 de agosto de 2026
Resposta da Tenpin
Hello Claire,
Thank you for taking the time to rate Tenpin Harpurhey 5 stars. We are delighted to hear that you and your family had such a lovely time celebrating your daughter's birthday with us. It's fantastic to know that our team members provided excellent service and made the occasion extra special. We hope to welcome you all back again soon! All the best ~ Laura
Resposta da Tenpin
Hello Player 1,
Thank you for taking the time to rate Tenpin Croydon 1 stars. We are very sorry to hear about the issues you encountered during your recent visit. We understand your frustration regarding the wait times and the staff experience. Your feedback is important to us and will be shared with the team for improvements. We hope to welcome you back again for a better experience. All the best ~ Laura
Coventry - would not return
Poor customer service - staff were unwelcoming, dismissive, disinterested and verging on incompetent. They actively ignored customers who were waiting to be served and had a terrible attitude.
The whole place was unbearably hot and had an awful smell which resulted in us leaving early and not finishing our second game.
Would not return.
12 de agosto de 2026
Resposta da Tenpin
Hello Lucy,
Thank you for taking the time to rate Tenpin Coventry 1 star. We are very sorry to hear about your disappointing experience, particularly regarding the unwelcoming staff and the uncomfortable conditions in our venue. We will ensure your feedback is passed on to the relevant teams for immediate improvements. All the best ~ Laura
The bowling alley we were assigned had…
The bowling alley we were assigned had not been cleared of the previous occupants’ debris which we had to clear ourselves. Chips and salt over the floor and seats and the remains of their meals in cardboard.
We were told it was ready for us.
The bowling was fine although I think if we come again we shall only book one game
11 de agosto de 2026
Resposta da Tenpin
Hello Margaret,
Thank you for taking the time to rate Tenpin Birmingham Star City 3 stars. We are very sorry to hear that your assigned lane was not clean upon your arrival. This is certainly not the standard we aim for, and we appreciate you bringing it to our attention. We will ensure this is addressed with the team. We hope you'll consider visiting us again and that your next visit is the 5 star experience we wish to give all our customer. All the best ~ Laura
It was very loud inside
It was very loud inside, my wife's Apple Watch actually triggered a dangerous volume alarm!
12 de agosto de 2026
Resposta da Tenpin
Hello David,
Thank you for taking the time to rate Tenpin Southampton 2 stars. We appreciate you sharing your feedback regarding the noise level. We are actively looking into this to ensure a more comfortable environment for all our guests. We hope that you'll consider visiting again soon and that your next visit is a 5 star experience. All the best ~ Laura
Friendly and efficient staff
Friendly and efficient staff, excellent experience all round. And Grandad beat the grandkids! 👍
12 de agosto de 2026
Resposta da Tenpin
Hello John,
Thank you for taking the time to rate Tenpin Crewe 5 stars. We're so glad to hear you had such a wonderful time and that our team provided excellent service! It's fantastic that Grandad enjoyed a victory! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Resposta da Tenpin
Hello Asanka,
Thank you for taking the time to rate Tenpin Bexleyheath 5 stars. We are delighted to hear that you had fun and that the staff were friendly and helpful. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Excellent
Came on a Tuesday to do an escape room and bowling. Excellent service from Oliver our escape room host he explained everything clearly. Had a bite to eat after food was what you would expect for fast food ,staff were friendly and helpful. Bowling lanes and balls all in good order. Finished the day with a trip in tve arcade which had a good range of games, you bought a game card to use and loaded it with as much as you want to spend this was transffered into credits to spend on games. I thought it was very good value for money. Overall had a fabulous time. Whole family loved it. Would definitely come again
11 de agosto de 2026
Resposta da Tenpin
Hello Sarah,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're so pleased to hear that you had a fabulous time with your family, enjoying the escape room, bowling, and arcade. We're especially glad that our team provided excellent service. We look forward to welcoming you back again soon! All the best ~ Laura
Resposta da Tenpin
Hello Julie,
Thank you for taking the time to rate Tenpin Stoke 5 stars. We are so happy to hear you had a lovely time with your grandchildren! We hope to see you all again very soon for more fun. All the best ~ Laura
Customer service lacking (staff did not…
Customer service lacking (staff did not seem interested), many beers not on tap and the toilets were is a filthy state. For the prices being charges (£130+ for 7 people bowling) it felt like a rip off. I am happy to pay a premiun when a premium experience is given, but this was far from.
12 de agosto de 2026
Resposta da Tenpin
Hello Mr Oliver West,
Thank you for taking the time to rate Tenpin Cambridge 2 stars. We are truly sorry to hear about your disappointing experience. We understand your frustration regarding the customer service, the availability of beers, and the condition of the toilets. This is certainly not the premium experience we aim to provide. We appreciate you feedback and hope that your next visit is a more enjoyable experience. All the best ~ Laura
Resposta da Tenpin
Hello Steven,
Thank you for taking the time to rate Tenpin Southampton 5 stars. We are so pleased you enjoyed your visit and found our venue clean and our team friendly. We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura
Resposta da Tenpin
Hello Tony,
Thank you for taking the time to rate Tenpin Swansea 2 stars. We're truly sorry to hear that your recent experience was not up to par. We apologize for the staff rushing you and for the soft drinks not being fizzy. We will share your comments with our team to ensure improvements are made. We look forward to welcoming you back again soon. All the best ~ Laura
Resposta da Tenpin
Thank you for your fab 5 star review, we're so pleased to hear you enjoyed your time at Tenpin. We hope to see you again soon!
Best wishes,
Rachel
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