Terra's Kitchen Opiniões 476

TrustScore: 3 em 5

3,1

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Classificada 2 em 5 estrelas

There isn't a lot of variety. We've had a lot of issues with delivery not being on time to Terra's Kitchen would cancel our order completely. Then scheduling pick up has been a nightmare. The carrier... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Our experience started off great, however, over time we began to see a decline in the quality of food. The menu has fewer new and exciting vegetarian/pescatarian options and as a result we have opted... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I am happy with the food and delivery. They now require 100 purchase to qualify for free shipping which was not previously the case. Being the only one to eat Terra's Kitchen, $100 per week is too muc... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

The food is good and most of the recipes we have tried have been very tasty - a few have been bland. We recipes changed/ were added a bit more frequently. We have had some challenges with the way the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de encomenda de comida online
  2. Fornecedor de produtos alimentares

Informação fornecida por diversas fontes externas

Terra's Kitchen is a meal-kit service that delivers fresh-prepped ingredients to make meals in 15-30 minutes. Skip the store and put the knife away; our washed and chopped seasonal ingredients and easy to follow recipe cards make cooking fun again.


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

476 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,1

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(476)

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Classificada 5 em 5 estrelas

Less waste all around!

I love this meal service. Nearly all prep work is done. The recipes are fabulous and so easy to follow. My favorite point is I don’t have a storeroom full of boxes or a freezer filled with ice packs. The shipments come in a reusable mini cooler with reusable freezer packs and when I’m finished transferring the delicious goodies into my fridge, I close the TK container up, remove the shipping label and put it back on my porch to be picked up and returned to TK to use again...

25 de setembro de 2018
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Resposta da Terra's Kitchen

Karla
Glad you are enjoying your service with us. We appreciate the kind words and will share with our team!
Thank you
TK Team

Classificada 5 em 5 estrelas

The meals I have had so far are very…

The meals I have had so far are very good. I really like that everything is measured and cut/chopped up for me.

24 de setembro de 2018
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Resposta da Terra's Kitchen

Cynthia
Thank you so much for the kind words we really appreciate it! Glad you are enjoying the meals so far.
Tk Team

Classificada 5 em 5 estrelas

Healthy choices

Healthy choices, no leaky packaging unlike competitors, very nice recyclable delivery box, and, last but certainly not least, delicious, easy to make recipes. The recipes really only take the amount of time the card says, everything is pre-chopped, which is Awesome, and the recipes are very clear and easy to follow. We are so glad we found Terra’s Kitchen!!!

24 de setembro de 2018
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Resposta da Terra's Kitchen

Amy
Thank you so much! We really appreciate the great feedbacks and compliments!
Take Care.

Classificada 4 em 5 estrelas

Only had a few meals from them and so…

Only had a few meals from them and so very I'm enjoying. Will continue to order from Terra's Kitchen. Customer Service is outstanding.

24 de setembro de 2018
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Resposta da Terra's Kitchen

Mary, thank you so much! Feedback like this is so appreciated.

Classificada 4 em 5 estrelas

Meals are good

Meals are good. However the lettuce in the Salads often arrive brown or near enough, so unappetizing. Sprinach salads usually good.

24 de setembro de 2018
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Resposta da Terra's Kitchen

Suzgarden, we appreciate your feedback and will take this back to the team. Thank you!

Classificada 1 em 5 estrelas

The food was great

The food was great, deliver was great. I needed to cancel my subscription which i canceled on website. and then next week I got another order. I though okay it was just the first week after cancelling but now it's been 5 weeks and I get an email every Monday thanking me for my order. and every Monday i send and email about canceling today was the worst I got a response telling me to check my junk folder about notification. Which every where else it say i'm canceled and i'm not getting those email.

24 de setembro de 2018
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Resposta da Terra's Kitchen

Dear Shelly,

Thank you for taking the time to review our services. I am so sorry that you have had such a challenging experience. I was able to locate that there were two accounts on file under your name. It does show that one of the accounts was cancelled on 9.24.18 as you had indicated. I will work to ensure that this secondary account is de-activated as well. We appreciate your patience and time, thank you!

Classificada 5 em 5 estrelas

The Best

The best of the home dinner delivery services

24 de setembro de 2018
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Resposta da Terra's Kitchen

Wow! Thank you so much for the kind words, we're happy you are enjoying TK!

Classificada 3 em 5 estrelas

I had to purchase my own grape tomatoes…

I had to purchase my own grape tomatoes as your were bad
I snap pictures because I was so disappointed
The pick was largely onion
Not pico
The flavor was lacking substance

24 de setembro de 2018
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Resposta da Terra's Kitchen

Karen, we do our best to avoid circumstances like this. Please accept our apologies; we are going to look into this right away.

Terra's Kitchen Team

Classificada 5 em 5 estrelas

Food came as expected

Food came as expected. Meals are easy to make and delicious. Easy to return the shipping box. I would recommend.

24 de setembro de 2018
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Resposta da Terra's Kitchen

Wonderful! We're so happy you're enjoying TK Elizabeth!

Classificada 4 em 5 estrelas

The food is very good

The food is very good. I wish there was more turnover on the menu. Though its a large menu, once you've had 6 to 8 of the main courses, you've probably tried what you are open to eating and I don't want to repeat those in a two month or more span. But truly, the food is delicious, easy to make and I love the re-use factor.

24 de setembro de 2018
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Resposta da Terra's Kitchen

Hi Dia, Thank you so much for this feedback, I will certainly pass it along to the TK team!

Classificada 3 em 5 estrelas

They just canceled my order!

First delivery was pretty good, so I was very excited for the second week delivery. However it was just canceled due to weather. Wished that they attempt to reschedule or accommodate my need. I guess it is not very flexible when it comes to date of delivery, and they just cancel orders... That part I was not happy because I plan ahead to order things, and I was counting on the delivery...

24 de setembro de 2018
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Resposta da Terra's Kitchen

Yoko - Thanks so much for this feedback and we are very sorry about the delivery issues. We are working on creating a more flexible system. We are so sorry for the inconvenience. Thanks again for taking the time to provide this feedback!

Classificada 3 em 5 estrelas

Two out of my first 4 deliveries were…

Two out of my first 4 deliveries were late, missed.

24 de setembro de 2018
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Resposta da Terra's Kitchen

We are so sorry for the delivery issues; please email us at customercare@tk.co so that we can look into this further.

Classificada 5 em 5 estrelas

Life saver following surgery

I had shoulder surgery and will be in a sling for months. Terra’s kitchen meals are easy to prepare and very tasty. I appreciate that the ingredients are already chopped and well labeled. The “time to prepare” had been accurate. We like the “vessel” - no big boxes to recycle.

24 de setembro de 2018
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Resposta da Terra's Kitchen

Thanks for taking the time to provide this feedback Margaret! We're so happy you're enjoying TK

Classificada 5 em 5 estrelas

Fabulous

Fabulous, delicious food. Love the concept of recycling the container. Hoping to have new family size recipes released on a regular basis.

24 de setembro de 2018
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Resposta da Terra's Kitchen

Thanks for this feedback! I will send the family meals request along to the TK team!

Classificada 4 em 5 estrelas

The quality of the food is great and…

The quality of the food is great and the recipes are really good, easy and fun to make. Perfect for a family with kids or just if you’re busy and work late.

24 de setembro de 2018
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Resposta da Terra's Kitchen

Wonderful Suzanne! Thanks so much for this kind feedback!

Classificada 4 em 5 estrelas

Customer Service great. Meals subpar

Customer Service, packaging and convenience are top notch. However, I've been less than impressed with the recipes. They have been bland and not meals that I would consider for repeats.

24 de setembro de 2018
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Resposta da Terra's Kitchen

Thanks so much for this feedback Casey! We are always looking to improve.

Classificada 5 em 5 estrelas

My favorite of the 4 meal services I've tried

I have tried 3 other meal services but this is my favorite. I like how easy it is to customize each weekly order, I really like that it uses ALOT less packaging than the other services due to the returnable cooler, and I love that ingredients are pre-chopped as it saves me a lot of prep time. Yummy food too!

24 de setembro de 2018
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Resposta da Terra's Kitchen

Thanks so much for the kind words Pauline!

Classificada 5 em 5 estrelas

Here's Why Terra's Kitchen Beats the Competition:

I am a few weeks into Terra's Kitchen after trying two other meal delivery companies and drowning in their packaging. Shame on all the those other companies out there who haven't adopted similar packaging/delivery/retrieval systems and burdening their customers with cardboard boxes to recycle and local landfills with their ice packs and insulation. With Terra's Kitchen, all I am left to recycle is #1 plastic containers. The cooler is picked up from my doorstep the next day. Terra's Kitchen also preps/chops the ingredients so all I have to do is combine and cook. Dinner is served 30 min later. That was just the prep time the other companies recipes required! I am happy to pay extra for Terra's prep and thoughtfully designed re-usable cooler and blue ice bricks. Bravo Terra's Kitchen!!!

23 de setembro de 2018
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Resposta da Terra's Kitchen

Valerie, thank you so much! Feedback like this is so appreciated. We are going to share with the team.

Classificada 5 em 5 estrelas

I just adore Terra's Kitchen!

I just adore Terra's Kitchen!! We have been enjoying your service for well over a year and I can't imagine life without you. With 2 little kids, these healthy meals make everyone happy and they are so easy to make. My husband and I both love how easy it is to grab one of your salads and run out the door to work in the morning. I also love that you keep it creative and change up your menu. I can't say enough about the positive impact you have had on our daily life. Keep rocking it!!! xoxo - The Keegans

13 de setembro de 2018
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Resposta da Terra's Kitchen

Lindsay, this just made our day. We love hearing what YOU love. Thank you!!!

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