Teva Opiniões 

I got a pair from REI several years ago. I wore it a handful of times but it never broke in for me and caused minor chaffing. So it stayed in its original box for a number of years. Last April I took it to the Caribbean and the entire bottom layer came off from both pairs once I jumped into waist deep water to anchor our boat. Neither REI nor Teva will take it back or exchange it since it comes with a one year warranty.
I don't think that a sandal should completely fall apart with so little use no matter how long ago was purchased and tucked away in a bedroom closet.
Dishonorable manufacturer and poor product!!!

Ordered sandals in April 2022, payment taken, email notification of purchase, then..silence. No delivery, no response to emails, no refund. Do not use this company, do not waste your time or money. As previously listed here if there was a minus rating Teva would get it.

Beware these sandals are dangerous! I got them for backpacking in Costa Rica as they came highly recommended. Unfortunately on my 2nd day of wearing them 3 days into my holiday I slipped and severely broke my ankle. The grip on the sole of the sandal is non existent and these are dangerous. I reached out to teva to be told they don’t know of any grip issues and dismissed. I’ve seen at least 3 other reviews of slipping due to grip. Considering what I have been through your customer service has no empathy

If I could give minus stars I would. The courier lost my parcel leaving Teva UK so I never got my order.

Teva claims they can't issue a refund until the 'investigation is complete' which apparently takes 6 working days. Or 10. Or 20. Or "25 or more". (depends on the time of day and the agent you speak to). It's been, at this point, 10 working days, but still no refund.

This is completely inappropriate as customer's money should not be held indefinitely for an issue between Teva and their courier.

They also completely ignore emails when you try to escalate to a manager (you can't get through to a manager on the phone).

Absolutely shocking customer service.

EDIT: 30/06 Put a chargeback on this via my bank, and Teva finally responded after a week and accepted this. Hopefully the refund will come through soon.

I ordered a birthday present from their online shop, and the parcel was not delivered to my house; I was in, but no one came to my door, and I was sitting at a desk overlooking the front door all day.
So a couple of days later, I went to pick it up from the store they said it was left at and wasn't there.
When I sent a complaint to find the parcel, but they just sent a refund and said I would have to wait for it to go in my bank and order again if I want: no real solution here and slow, poor customer service.

Teva Hurricane 4 Sport sandals are JUNK. I purchased a new pair from Amazon and was shocked to see that Teva puts a thin layer of slippery black felt flocking material over the rubber of the traction grooves. Shoe companies do this to decrease the import tariff costs, the slippery material allows companies to import the soles or the shoes as "slippers" so they pay less to import them. This is what Walmart does to cheap 5 dollar sneakers made in China, but this is usually not done with expensive footwear like Teva Hurricanes. I wish I still had my original Tevas from the 1990's they were better made, no felt on the rubber !!. I am returning these new Tevas to Amazon for a refund. !!! I did not even try them on. So disappointed in Teva .

Chaussures achetées il y a moins de deux semaines et déjà les semelles qui se décollent…
Pas sérieux…

I ordered a pair of sandals from Teva. They refunded the money and said I'd returned the sandals before I'd even received them. Despite several emails to their customer service address, I got no response. Reading the other reviews, I see this is common practice when something is out of stock. Such a waste of everyone's time. I won't be ordering from them again.

I love the style and fit of Teva sandals but after four pairs over around 5 years, every pair wear out in the exactly the same place at the ball of the foot, after about a season of wear. This is patently built in obsolescence as the uppers are fine and could take a another season at least. So much for their sustainable credentials, need to make their product last.

Ordered a pair of sandals, got a discount but still paid £76 got a text / email from their courier DPD a photo sent to my app whilst a work showing they had left my package outside my front door on the pavement which is at the side of the road, i was horrified, i was at work and was 2 hours from finishing, when i got home no package, contacted teva several times sent photographs to show the package was not left in a safe place, but would not fight my corner accepting every descision from DPD, no customer service skills leaving me out of pocket

Over the years, my wife has bought no fewer than 6 pairs of teva sandals… ALL of them have come apart… the upper separates from lower … I have tried everything… glue, sewing,etc.
Vulcanization technology has been around for ever. you folks cannot make a more reliable product? I told my wife to quit buying these substandard sandals… she’s learning… if they were really cheap. It would be different… but these sandals are expensive! Make a more reliable product or just quit altogether…so disappointed

- Colis envoyé avec adresse incomplète (pas de nom de rue!)-> Perte de temps et argent par téléphone avec le transporteur
- Sécurité du Paiement ? (Uniquement données carte bancaire sans code Verif)
- Impossible d’accéder à mon compte
- pas de réponse du service client
- qualité de finition médiocre des sandales

C’est honteux de diffuser une série
Desesperate housewifes.
Mais de repasser sans arrêt les mêmes épisodes.
Tte la semaine
Notamment le mardi
Pour en soirée revenir au ancienne saison.
Franchement c’est minable
Quand au colombo
C’est idem.
Épisode sur épisode
Vous prenez vraiment les gens pour des idiots
Nous n’avons pas d'Alzheimer
Nullissime
Merci pour payer une redevance pour regarder tj et encore même épisode
Nadège

I ordered a pair of sandals from Teva online. The sandals were too large so I sent them back following all the procedures as outlined on their website. Three weeks later, they say they have not received the package even though I have provided a post office receipt and tracking number. Terrible customer service so far.

Zelfs is 1 ster teveel. Slecht bedrijf, wel betaald niets ontvangen.
Gereageerd op teva.nl en kwam op teva.com dacht dat het gelijkwaardig bedrijf was maar helaas…
Na diverse mailtjes waarop geen reactie, bellen blijkt niet te kunnen.
Gelukkig betaald met creditcard dus ga mijn geld terug eisen!
En dan geeft de bank aan dat we met criminelen te maken hebben. Creditcard word vernieuwd.

I ordered hiking boots. They were not delivered after 3 weeks. E-mailed daily but no acknowledgement. Attempting to obtain refund through card provider.
Total disdain for the customer!

ALORS POUR COMMENCER EN 2022 J'AI COMMANDER 12 PAIRE DE SANDALE, ELLE NE SONT JAMAIS ARRIVÉ. QUE CE SOIT LA CHAÎNE TÉLÉVISÉ OU LA AMRQIE DE VÊTEMENT OU MÊME JE DIRAIS JE LE PRÉNOM TÉVA, C'EST TOTALEMENT DÉSASTREUX. RIEN NE VA !!! JE SUIS EN ROGNE.

I purchased 6 or more pairs of sandals over the years, when I made the latest purchase in a sale they let me place the order then cancelled as no stock. Teva’s idea of good service is to inform you they have cancelled your order, its not good enough, if they advertise a product at a price Teva should honour that, they simply don't. I gave then multiple opportunities to correct this, they weren’t interested. I will now seek an alternative supplier.

Second pair of Teva's where the staps broke long before sandals wore out.

I used to love Teva sandals but now I am looking at other brands. I live beachside in Florida so I live in sandals but Tevas is so cheap on how they glue the straps inside the sandals as of late that they fall apart long before they wear out. I would look for another brand

Purchased sandals - next day they are on sale for $40 less. Email to see if they will price match and they simply tell me I can return them.