Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I’ve bought 2 clubs from you over the last year and a half for close to $800 and both clubs showed up past when you said I could get them. The clubs are great but your ability to deliver when you say... Ver mais

Classificada 5 em 5 estrelas

Great place to get golf attire, equipment and accessories. Wide selection and best prices I have found online. I also frequently shop at The Sportsman’s Guide website so this great product variety was... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I have always shopped TGW for all things golf, and I am loving my shoes. Unfortunately TGW no longer ships to APO addresses so I will have to find another place to shop. If TGW resumes APO shipments ,... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ordered a Driver, it arrived,wrong shaft, they sent a return address for shimpent.Heard nothing,emailed,they said club just arrived in the warehouse,4/14 and 3/5 days a credit will be applied. Two we... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de calçado
  2. Loja de roupa

Informação fornecida por diversas fontes externas

TGW.com - The Golf Warehouse - golf clubs, drivers, irons, golf balls,golf bags, golf shoes, golf apparel, and golf equipment - Largest Selection of Golf Items Online


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

501 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 94% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great purchase experience

I found the item I was looking for without difficulty and they had exactly what I wanted. The item is exactly as described, was packaged well for delivery, and delivered as stated.

20 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Order cancelled and no refund given …

I placed an order and the wrong address was input. I cancelled and without waiting for the refund I placed another order. This was cancelled without any reason. Since then no refund has been made despite multiple contacts. I can’t even tell if this is a genuine retailer or not.

1 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Beware when ordering a custom set of…

Beware when ordering a custom set of irons!!

I ordered a custom set of Mizuno JPX923 Hot Metal Pros with 2-degrees upright lie angles, and the set was delivers with each club having incorrect angles. The gap wedge was the worst at 6-degrees flat. Half of the clubs were flat instead of upright, the other half were at standard lie angles.

I took the clubs to an independent shop which has a stellar reputation to confirm that the specs were off. They stated they had never seen anything so far off, and they would not try to repair them even though I was willing to give it a shot to avoid having to return them.

Was informed by TGW that I would get a refund after shipping the clubs back to them. Sent them back the next day, and a month later am still waiting for the refund to be issued. Each time I call customer service to inquire about the refund I'm told that they need to research the situation more and will get back to me later.

15 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer Beware - Dont Use this Company

Made my order on December 6th - golf apparel. 2 weeks passed - nothing. I contacted Customer Service - told me they would check into the delay. Christmas came and went - still no answer from TGW on my inquiry. I wrote a summary of what happened, and tried to post a critical review on their website - they informed me they would not post my review. 2 weeks later - still nothing / no response, no answers - nothing. Im convinced if I didnt pursue the matter, the order would disappear and be forgotten - they were quick to accept payment for the article however.

8 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

First time and last time buyer

Placed a first time order. Got confirmation they had received, got another email saying the order was processed, then received email saying order had been canceled. Will not attempt to order again.

16 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Their shipping very expensive

Their shipping very expensive. Their product doesn't arrive when they said it would. When I tried to chat with customer service they didn't answer my questions and ended my chat before they answered my questions. Horrible experience.

15 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

High shipping costs

I purchased a coat and it arrived ok. Shipping was one fourth of the cost. The coat was the wrong size so I returned it and had to pay shipping again...and also tax again (seems like the tax should have been reversed not added on). Shipping is too expensive with them & the tax calc is not right. I won't use them again.

24 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Totally ineffective search program on…

Totally ineffective search program on their site. Asked for merchandise, it showed 16 pages with "375 matches". After going through the entire 16 pages, only two items out of the total matched what I asked to see. And none of them were in normal sizes, only Extra large. Total waste of time to try to find what they don't have.

5 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

2 months, no order: Misleading, terrible customer service

Two months of waiting and STILL NO SHIPMENT. I ordered a golf driver on May 20, then didn't receive any status update. I emailed customer service a month later on June 20 to no response, followed up and they said they would reach out to the manufacturer.
No response after 3 more weeks, reached out again, they say it's shipping soon. No tracking number, anything.
It has now been more than 2 entire MONTHS since I ordered one single golf club. This is completely unacceptable and no one should ever shop from this company. My experience is apparently all too common.

20 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Unreliable

Made an online purchase during sales , received an email requesting additional money for postage. Seems to be a trend these days with online retailers . Not recommended and will not use again

1 de julho de 2023
Opinião espontânea

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