Highly recommend this place , Great deal on the car , car in mint condition , good price and outstanding care and customer service left me with 100% buyer satisfaction. Thank You once again
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Leia as opiniões dos outros
⭐⭐⭐⭐⭐ I had a really good experience with Car Trader. The whole process was straightforward, easy and hassle-free. There were plenty of vehicles to choose from, and the website was simple to use... Ver mais
A empresa respondeu
I recently purchased a Toyota RAV 4 from this company in August 2026 and I had a very positive experience. The whole buying process was straightforward and stress-free. The car was as described and... Ver mais
A empresa respondeu
Preparation is very poor for their cars,staff have no training on valet.On close inspection a lot of dings,scratched,chips,bird poo damage etc.... Spare wheel and tools missing.Seem the the car is a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário de carros usados
- também em
- Concessionário auto
- Fornecedor de peças para carroceria
- Loja de acessórios para automóveis
- Loja de peças automóveis
Escrito pela empresa
The Car Traders is the most convenient, stress-free way to find and buy a used or new car, at a price you can be confident in. We based at Crow Lane Romford, London RM70GW Welcome to used Car sales. We are a used car dealer, offering knowledge and experience on a wide range of vehicles. We have many years experience within the motor trade London and consider ourselves the specialist choice for all your second hand car needs. All our vehicles are HPI checked with Auto Trader Auto Check! So there is no hidden surprise. NT Traders Ltd. are authorised and regulated by the Financial Conduct Authority under FRN Reference number: 951476. Finance Subject to status. NT Traders LTD is authorised as a CREDIT BROKER and NOT A LENDER. This means we work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We may receive a fixed fee or fixed % of commission from a lender for introducing you to them, calculated by reference to the vehicle model, product or amount you borrow. Different lenders may pay different commissions for such introductions, however, any such amount a lender pays us will not affect the interest rate you pay under your finance agreement, all of which are set by the lender concerned. Warranty: All warranties include: Parts & Labor contributions – Including VAT. Claim Limit – Value of vehicle. Covering you against even the most expensive failures. Unlimited Number of Claims – Keeping you on the road should problems arise. Roadside Assistance – From £50 for recovery, providing the component is a covered item. Why buy from us? *Free AA Break Down Cover with Every Car * Handler Protect Approved Dealer * New Stock Arriving Daily – Vehicles Bought and Sold!! * Family Run Business with Excellent Track Record * Free Car finder Service – Part Exchange Welcome * All Major Cards Accepted American Express VISA DEBIT MASTER CARD SOLO and More Buying a used or new car is one of the most exciting purchases most people make, but it’s often let down by the experience. Trudging round the dealers, haggling over price, always wondering if you’re getting a good deal. But with Car Traders there’s none of that. Find and buy your used and new car in just a few clicks. Compare offers based on price, location and dealer rating. Get the dealer’s best price up front, no need to haggle. Contact your preferred dealer on your terms – no hassle to buy. Buy direct from the dealer at a price you can be confident in. Our helpful and experienced staff are available to provide exceptional customer service whenever it may be needed, 7 days a week. Our strong and enthusiastic sales team are ready to help and advise you every step of the way, having many years experience. Our successful sales team also offer a brokering service, taking the hassle out of selling your car and a vehicle locater service finding specific cars to suit each individual customer. Our staff also include experienced administration staff and highly skilled mechanics, having a workshop team that boasts many years experience. We don’t just want to sell you a car, we would like you to come back and upgrade whenever suits you. Our buyers are always looking for quality used vehicles, and if the vehicle you are looking for is not on our stock list, our experienced staff will find one for you. We have vehicles from as little as £300 up to £100,000, customers coming from all over the country. We welcome your part exchange and offer incredible deals, not to be missed!! Car Traders. It’s car buying with you in the driving seat.
Informações de contacto
Crow Lane, RM70JJ, Romford, Reino Unido
- www.thecartraders.co.uk
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Respondeu a 86% das suas opiniões negativas
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The best I will definitely recommend…
The best I will definitely recommend this them
Great Experience Bought Ford Mondeo 2.0…
Great Experience Bought Ford Mondeo 2.0 Hybrid. Served By Sami.
Car was in immaculate condition.
Recommended 💯
I had a good customer service…
I had a good customer service experience, thanks to Muhammad Sami.
Very affable
Very affable. He is a very nice manager and I will recommend him to anyone. He strikes me as an honest man and he listens very well and caters for your need.
Very good costumer service.
Haseeb was very helpful in selection of…
Haseeb was very helpful in selection of the vehicle. We just bought our 2nd car with them after buying our first car for my husband. Very good customer service, it's great to do business with you guys.
I can't write this in any other way
I can't write this in any other way: They are a band of thieves.
They couldn't do any more in fleecing a customer out of every penny they can get.
DO NOT GO NEAR THEM. If you want to purchase a decent used car, go with a smaller reputable company.
Initially one may be inclined to be impressed by the scale of their forecourt - however, when dealing with these thieves, you suddenly understand; it's simply because the deathtraps they have sold with dishonesty & disregard for anyone, other than their greedy / slave driven business - have been returned & resold.
With this, I am initiating a legal Representative Action case, against this entity - on charges of Fraud, misrepresentation under the Consumer Goods Act & Slavery Laws.
I'll be contacting individuals directly affected in due course.
They failed / pushed back on repairing the vehicle I bought, despite the warranty. Carried out substandard repairs, only when pressed to do so & are now deliberately withholding the service history booklet [from when the repairs were undertaken some months ago], because they simply can't be bothered to find it / so disorganised - they simply won't, unless it involves a fee.
Trading Standards, The Motor Ombudsman, Legal representatives, BBC Watchdog, other industry regulators such as the AA accreditation scheme, the RAC, the FCA / PRA & other interested consumer bodies are now actively involved in this investigation & I invite all those affected by the malpractice of this company to get in touch via BBC Watchdog.
The aim being that no Financial Lender or Insurance provider, will consider the legitimacy of any vehicle sold by this company or any of its associated personnel.
Went with a friend to buy a car and found the whole place to be a disorganised shambles. People whom had previously bought a vehicle were back trying to get problems sorted. The so called staff were y
Went with a friend to buy a car and found the whole place to be a disorganised shambles. People whom had previously bought a vehicle were back trying to get problems sorted. The so called staff were yelling aggressively at them and generally keeping them waiting for ages.
Please don't get involved with these people they just want your money.
Stay away.

Resposta da NT Traders LTD T/A The Car Traders
Amazing car dealership
Amazing car dealership, good customer service and a very welcoming reception. 10/10. I recommend

Resposta da NT Traders LTD T/A The Car Traders
Unfortunately cannot give 0 stars
Purchased an Audi Q3 with them through Zuto signed documents 15th May was due to be delivered 21st May car didn’t arrive until 23rd May after lots of lies
I feel compelled to leave this review to warn other potential customers about my experience with this dealership.
I purchased this vehicle in good faith, trusting the dealership to sell a car that had been properly inspected, was safe to drive, and matched the standard that was advertised. Unfortunately, my experience since purchase has been extremely distressing.
Shortly after taking ownership, multiple serious issues became apparent — both cosmetic and mechanical. These are not minor wear-and-tear issues that would be expected with a used vehicle; these are significant faults that, in my view, should reasonably have been identified before the car was sold.
What has made this even more frustrating is that attempts to “rectify” some of the issues have actually left the vehicle in a worse cosmetic condition than before. Rather than properly repairing the problems, work carried out has caused further damage and deterioration to the vehicle’s appearance. I have been left with a car that looks worse than when I first raised my concerns.
Independent repair quotes have confirmed the scale of the issues. I have been quoted just over £1,700 just to correct the cosmetic problems alone, including replacing the incorrect grille with the correct one, replacing the visor, and carrying out a full bonnet respray. This figure does not even include the further work required for the water pump having a significant leak, scraping noise, wheel trim issues, and other outstanding faults that still need to be addressed.
What is most concerning is that several of these faults are of a nature that raises serious questions about the inspection and preparation process prior to sale. Based on the condition of the vehicle, it is difficult to understand how these issues were not identified before being handed over to a customer.
This situation is made even more serious by my personal circumstances. I am not simply transporting myself — I am regularly putting my disabled child into this vehicle. When purchasing a car, safety and reliability are not optional extras for my family; they are essential. The stress of not knowing whether the vehicle is safe, reliable, or fit for purpose has been overwhelming.
A dealership has a responsibility to ensure the vehicles they sell are roadworthy, honestly represented, and handled professionally when problems arise. In my experience, that standard has not been met.
Due to the seriousness of these issues, the financial impact, and the ongoing concerns around safety and consumer rights, I am now seeking legal advice regarding this matter.
I sincerely hope no other family is placed in a similar position.
I was sold a dented and scratched car. Was told it’s cosmetic!!
Purchased a car at the end of May from NT Traders. Had nothing but trouble with them. Was told different things by different members of staff. The car was initially described as good condition however upon delivery the car was full of scratches, dents and chunks out of the alloys. The delivery guy was in a rush to “go buy another car” so he didn't allow me time to test drive or even look around the car. I have then been trying to contact NT traders however the communication has been awful. I keep getting told one thing then being told to wait for an outcome. They told me there is nothing they can do about the dent as it’s cosmetic!! The car was mis sold. A dent would not be fall under “good condition”. They should have disclosed the issues with any paint work / damage to the car. I am now battling with them and have put in a complaint and the response I received was “ You totally noted your feedback and will share this with team.” They also advised the car had working Apple play. This was not the case. The software in the car was so outdated and I was told the car would need to go to a registered DS and pay £220 for the software to be done due to it being so outdated. The other issue was I was initially promised delivery on the Sunday and stayed at home to wait for the car - I was quoted £150 for delivery which I agreed upon….. the car never arrived and was told it would be Monday. I work and had to take a day off work which I am then at a loss for incorrect information provided by them.. They then tried to charge me double the price for delivery!!! I would not trust this company. They do not know how to communicate and they sell dented and scratched cars and there response is it’s cosmetic and not their fault!!!! Due to the time taken to get a response from them I am now out of my window to return the car. I have contacted the motor ombudsman and will start legal proceedings.

Resposta da NT Traders LTD T/A The Car Traders
I buy outlander and sale man ali spend…
I buy outlander and sale man ali spend 2 hours extra very helpful

Resposta da NT Traders LTD T/A The Car Traders
We were very refreshed with the level of honesty
We were very refreshed with the level of honesty, and thoroughness
Also the free gift 🎁 was a total surprise and my daughter was in awe of her first car 🚗

Resposta da NT Traders LTD T/A The Car Traders
Ali was great
Ali was great. He helped me out so much with my first car and sorted out the car within the day and i collect the next and everything was good. Fully recommend

Resposta da NT Traders LTD T/A The Car Traders
Very happy well done and ali was the…
Very happy well done and ali was the best

Resposta da NT Traders LTD T/A The Car Traders

Resposta da NT Traders LTD T/A The Car Traders
500£ discount given us to put us on the…
500£ discount given us to put us on the road that is great help thanks Ali

Resposta da NT Traders LTD T/A The Car Traders
Update and response! Please Avoid this dealership
Thank you for your response.
I understand that I purchased a 10-year-old used vehicle and did not expect it to be in perfect condition. However, my concerns are not based on the vehicle's age alone.
The service was already overdue when the vehicle was sold to me, and I only discovered this after checking the service history when the service light appeared on the first day of ownership. While I appreciate that you agreed to contribute towards the service cost, the refund did not cover the full amount that I had to pay despite the service being overdue before the sale.
My main concern is the condition identified during the service inspection. I was informed that there was significant rust underneath the vehicle, which was not something I was aware of when purchasing it remotely. Had I known the extent of the corrosion, I would have reconsidered the purchase. I contacted you promptly to discuss the issue and even suggested exchanging the vehicle for another car from your stock, but I received little to no communication afterwards.
In addition, the tyres required replacement and the vehicle was delivered in a very poor state of cleanliness. While these issues may seem minor individually, combined with the overdue service and concerns raised during inspection, they contributed to a disappointing overall experience.
My review reflects my personal experience as a customer. I would have preferred to resolve these concerns directly with you, but I felt that communication became difficult once the sale had been completed.
I visited the dealership today after being told to travel there so that my concerns regarding the rust could be discussed and that I would be given options on how the issue could be be resolved. This involved a 3-hour drive each way, which I made in good faith.
However, when I arrived, no inspection of the vehicle was carried out. I was simply told that rust is normal and that all cars have rust. While I understand that some surface rust can be expected on an older vehicle, I do not agree that the level of rust present on my vehicle is acceptable, especially considering the price I paid.
The only work carried out was underneath the vehicle, while the rust visible around the wheels and other areas of concern was not addressed. No options were offered to resolve the issue, despite this being the reason I was asked to make the journey.
I left feeling that my concerns were not taken seriously. After driving 3 hours to the dealership expecting a discussion and possible solutions, I received neither an inspection nor any meaningful resolution.

Resposta da NT Traders LTD T/A The Car Traders
No option for 0 stars unfortunately
No option for 0 stars unfortunately.
This garage is an absolute nightmare. I have had nothing but issues with them.
Within 24 hours of collecting the vehicle, it developed a throttle body fault and had to be returned for repairs. Shortly afterwards, it suffered an injector fault which required major repairs and left the vehicle off the road for an extended period. After the repair, the same injector fault occurred again, ultimately leading to me rejecting the vehicle.
I also repeatedly reported an electrical fault. I was told it had been fixed, but the issue continued to occur.
From the day of purchase, concerns regarding the brakes and a wheel bearing were identified by a family member who is a mechanic. I raised these issues with the dealership on multiple occasions, but they were never addressed.
The vehicle spent significant time back in the garage, causing major inconvenience and disruption. Although courtesy cars were provided, they were not suitable for my work requirements.
I also requested repair documentation on several occasions, but this was never provided.
After months of faults, repeated repairs, unresolved issues and a complete loss of confidence in the vehicle, I had no option but to reject it. The rejection was accepted.
To make matters worse, after accepting the rejection, the dealership sought to apply such a large mileage deduction that it exceeded the amount I had actually paid towards the vehicle, despite the fact that the car was sold with multiple issues and ultimately had to be rejected due to recurring faults.
All within the space of 4 months!
Overall, a very frustrating and stressful experience that fell well below the standard I would expect when purchasing a vehicle. I would not recommend based on my experience.

Resposta da NT Traders LTD T/A The Car Traders
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