Highly recommend this place , Great deal on the car , car in mint condition , good price and outstanding care and customer service left me with 100% buyer satisfaction. Thank You once again
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Leia as opiniões dos outros
⭐⭐⭐⭐⭐ I had a really good experience with Car Trader. The whole process was straightforward, easy and hassle-free. There were plenty of vehicles to choose from, and the website was simple to use... Ver mais
A empresa respondeu
I recently purchased a Toyota RAV 4 from this company in August 2026 and I had a very positive experience. The whole buying process was straightforward and stress-free. The car was as described and... Ver mais
A empresa respondeu
Preparation is very poor for their cars,staff have no training on valet.On close inspection a lot of dings,scratched,chips,bird poo damage etc.... Spare wheel and tools missing.Seem the the car is a... Ver mais
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Informações sobre a empresa
- Concessionário de carros usados
- também em
- Concessionário auto
- Fornecedor de peças para carroceria
- Loja de acessórios para automóveis
- Loja de peças automóveis
Escrito pela empresa
The Car Traders is the most convenient, stress-free way to find and buy a used or new car, at a price you can be confident in. We based at Crow Lane Romford, London RM70GW Welcome to used Car sales. We are a used car dealer, offering knowledge and experience on a wide range of vehicles. We have many years experience within the motor trade London and consider ourselves the specialist choice for all your second hand car needs. All our vehicles are HPI checked with Auto Trader Auto Check! So there is no hidden surprise. NT Traders Ltd. are authorised and regulated by the Financial Conduct Authority under FRN Reference number: 951476. Finance Subject to status. NT Traders LTD is authorised as a CREDIT BROKER and NOT A LENDER. This means we work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We may receive a fixed fee or fixed % of commission from a lender for introducing you to them, calculated by reference to the vehicle model, product or amount you borrow. Different lenders may pay different commissions for such introductions, however, any such amount a lender pays us will not affect the interest rate you pay under your finance agreement, all of which are set by the lender concerned. Warranty: All warranties include: Parts & Labor contributions – Including VAT. Claim Limit – Value of vehicle. Covering you against even the most expensive failures. Unlimited Number of Claims – Keeping you on the road should problems arise. Roadside Assistance – From £50 for recovery, providing the component is a covered item. Why buy from us? *Free AA Break Down Cover with Every Car * Handler Protect Approved Dealer * New Stock Arriving Daily – Vehicles Bought and Sold!! * Family Run Business with Excellent Track Record * Free Car finder Service – Part Exchange Welcome * All Major Cards Accepted American Express VISA DEBIT MASTER CARD SOLO and More Buying a used or new car is one of the most exciting purchases most people make, but it’s often let down by the experience. Trudging round the dealers, haggling over price, always wondering if you’re getting a good deal. But with Car Traders there’s none of that. Find and buy your used and new car in just a few clicks. Compare offers based on price, location and dealer rating. Get the dealer’s best price up front, no need to haggle. Contact your preferred dealer on your terms – no hassle to buy. Buy direct from the dealer at a price you can be confident in. Our helpful and experienced staff are available to provide exceptional customer service whenever it may be needed, 7 days a week. Our strong and enthusiastic sales team are ready to help and advise you every step of the way, having many years experience. Our successful sales team also offer a brokering service, taking the hassle out of selling your car and a vehicle locater service finding specific cars to suit each individual customer. Our staff also include experienced administration staff and highly skilled mechanics, having a workshop team that boasts many years experience. We don’t just want to sell you a car, we would like you to come back and upgrade whenever suits you. Our buyers are always looking for quality used vehicles, and if the vehicle you are looking for is not on our stock list, our experienced staff will find one for you. We have vehicles from as little as £300 up to £100,000, customers coming from all over the country. We welcome your part exchange and offer incredible deals, not to be missed!! Car Traders. It’s car buying with you in the driving seat.
Informações de contacto
Crow Lane, RM70JJ, Romford, Reino Unido
- www.thecartraders.co.uk
4,1
Bom
445 opiniões
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 86% das suas opiniões negativas
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Good service
4 de junho de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you Arijit for your kind feedback.
We’re really glad you were happy with our fast and efficient service.
Customer satisfaction means a lot to us.
We truly appreciate your support and look forward to serving you again!
Very good customer service
3 de junho de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you Jithinlal for your kind feedback.
We’re really glad you were happy with our fast and efficient service.
Customer satisfaction means a lot to us.
We truly appreciate your support and look forward to serving you again!
I'm very satisfied and provide…
I'm very satisfied and provide excellent service and good response
3 de junho de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you Mr Yakum for your kind feedback.
We’re really glad you were happy with our fast and efficient service.
Customer satisfaction means a lot to us.
We truly appreciate your support and look forward to serving you again!
Great experience and friendly helpful…
Great experience and friendly helpful staff
2 de junho de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you Dalvin so much for your kind words.
We’re really happy to hear you had a great experience with our service.
Your satisfaction means a lot to us.
We truly appreciate your support and hope to serve you again in the future.
Resposta da NT Traders LTD T/A The Car Traders
Thank you Ramazan Salman for your kind feedback.
We’re glad to hear that you found the process quick and smooth, and we truly appreciate your support.
It’s always our goal to provide an easy and efficient experience for our customers.
I bought car from them.Very Helpful…
I bought car from them.Very Helpful staff any problem they help very well . Thanks 🙏
29 de maio de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you Ravinder Singh for your kind feedback!
We're delighted to hear that you had a great experience with us.
Our team is always happy to help, and we truly appreciate your trust and support.
Enjoy your new car.
AVOID AVOID AVOID
We bought a Land Rover Discovery in late February, but by late April, the car suffered a catastrophic failure (the timing chain, we think). This started a series of more and more disturbing interactions with the firm.
After an ongoing email exchange, where they wanted both relevant and irrelevant information (the AA report, the mileage etc), communication soon slowed right up. When we started insisting on some kind of action, they told us the fault was "not covered by their warranty". When we told them that we weren't interested in the warranty, we wanted recompense according to the Consumer Rights Act 2015, they replied that they would (out of goodwill) pay for HALF the price of the repairs (without any indication of what that was).
We tried calling them (it's very difficult to get through on the phone), and eventually told them that, according to the law, they would have to either repair, or replace the car, which had to be of satisfactory quality, free from fault and fit for purpose-and that this is covered for six months after purchase from a dealer. As a company that literally does this for a living, I didn't doubt that they already knew this-it just appeared that they thought we didn't.
Over the phone, their salesman, Hamed, seemed to adopt the "broken record technique" of simply reiterating details of his warranty-as if a company could write a document that will exempt them from the law of the land. When I asked him to put his refusal to adhere to the legislation in writing, he said he "would send an email", but he was "too busy at the moment". He has also now told us that they will refuse to allow our car onto their lot unless we agree to pay what they are demanding. This leaves the car on another company's forecourt-something we are going to have to start to pay for.
It's all heading towards legal action now-so depressing. My partner, who has had bad health and works incredibly hard, really doesn't need this. He is now having to rent cars for work-an expense that we will have to add to the claim on NT. We all know that (barring insolvency), NT will have to observe the law-and we're being very cooperative. We simply want a car that will drive.
Can’t it just be solved in a more reasonable manner?
27 de abril de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you for taking the time to share your experience. We are sorry to hear about the issues you have encountered and understand how frustrating and stressful this situation has been for you and your partner.
We take all customer concerns seriously and are committed to resolving disputes fairly and professionally. We acknowledge your concerns regarding the vehicle and the communication that has taken place since the fault was reported. Our intention has always been to assess the matter based on the information available and to work towards an appropriate resolution.
We appreciate that you have referenced your rights under the Consumer Rights Act 2015, and we encourage continued communication so that all parties can review the relevant evidence and reach a constructive outcome. Legal proceedings are never our preferred route, and we remain willing to engage in reasonable discussions to try to resolve the matter amicably.
We regret any inconvenience caused and hope that a mutually acceptable solution can still be achieved.
If I could offer zero stars I would
If I could offer zero stars I would. Please avoid.
We tried to sell our car through Motorway. We were offered a lower offer than recommended by Motorway which we accepted.
They scheduled the pick up 6 weeks later despite us needing to sell the car more quickly.
They were unable to change the timing of the pick up which then meant I needed to cancel work for two hours.
On arrival they inspected the car and said there was ‘undisclosed damage’. I had already gone round the car in detail with the Motorway inspector, and it has a recent MOT so I knew it was all in the condition advertised.
They then dropped their offer by 20% and spent the next two hours on the phone to me pressuring me to take their offer, calling me dishonest about the ‘undisclosed damage’.
I have found that they have already advertised my car on their website, despite not being in their possession. And charging almost double the price for it!
Reading all the reviews here it seems this is their modus operandi that they offer later pick up and then high pressure tactics to take a much lower offer. I wish I had read the reviews first.
Avoid avoid avoid!
28 de abril de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
We understand your frustration regarding the collection scheduling, valuation process, and the concerns raised during the vehicle inspection. Our intention is always to provide a transparent and fair assessment based on the condition of the vehicle at the time of collection. Any adjustments to an offer are made following the findings of the inspection and are discussed with the customer before a final decision is made.
We regret that you felt pressured during these discussions, as this is not the standard of service we aim to deliver. We also appreciate your concerns regarding the vehicle advertisement and pricing, and we would welcome the opportunity to review this matter further.
Customer satisfaction is important to us, and we take all feedback seriously as it helps us improve our processes and services. If you would like us to investigate your experience in more detail, please contact our customer service team with your vehicle registration and relevant information so we can review the circumstances fully.
Thank you for bringing your concerns to our attention.
Mr kirtan Jaisur
Mr. Ali one of the genuien car dealers for the second hand car , give me one of the best car with great service after sale also give me free AC service and fill the gas . Must visit for good cars and service.
25 de maio de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you Kirtan jaisur for your wonderful review!
We're delighted that you had a great experience with Mr. Ali and our team.
Customer satisfaction is our top priority, and we're pleased that you appreciated the quality of the car and our after-sales service.
We truly value your support and look forward to serving you again in the future.
I am glad to state that the behaviour…
I am glad to state that the behaviour of all staffs are excellent. Especially I want to mention the name of Ali who is very cooperative and helpful.
18 de maio de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you Md Jahid Hassan for your kind words and positive feedback!
We are delighted to hear that you had an excellent experience with our team.
A special thank you for recognizing Ali's cooperative and helpful service.
We truly appreciate your support and look forward to assisting you again in the future.
Nt traders Avoid
Nt traders Avoid
I purchased a car with these with out viewing witch was a mistake on my part however I was assured the car was in a1 condition ..... upon arriving to collect said car that i had been told was ready it was on Jack's in the workshop absolutely filthy it had a dent n scratch on pretty much every panel and the bottom of the wing mirror was hanging off I was then told they'd send me a replacement in the post .... obviously I refused the veichle and left .... its now been 10 days and iv still not had my finance payment refunded back to lender so I cant get another car it doesn't take 5 minutes to do a bank transfer .... all emails and wats apps have been ignored regarding this situation and the 1 occasion they answered the phone to me they told me they was to busy to talk about the situation and hung up ....... very bad business and customer relations
22 de maio de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
We understand your disappointment regarding the condition of the vehicle upon collection and the subsequent delays relating to the finance cancellation process. We strive to provide accurate vehicle descriptions and a high standard of customer service, and we regret that you feel we fell short on this occasion.
Please note that finance refunds and cancellations can sometimes be subject to processing times involving third-party finance providers, which may be outside our direct control. However, we appreciate that communication throughout this process is important, and we apologize if you felt your concerns were not addressed promptly.
We take customer feedback seriously and would welcome the opportunity to review your case in detail and work towards a resolution. Please contact our customer service team with your details so that we can investigate the matter further.
Thank you for bringing your concerns to our attention.
Preparation is very poor for their…
Preparation is very poor for their cars,staff have no training on valet.On close inspection a lot of dings,scratched,chips,bird poo damage etc....
Spare wheel and tools missing.Seem the the car is auction condition but charge main dealer price.
BEWARE, UNLESS YOU WANT TO SPEND EXTRA £1500 TO PUT THE CAR BACK TO A1 CONDITION
6 de abril de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you for your feedback. We are sorry to hear that you were disappointed with the condition and presentation of the vehicle.
We aim to prepare all vehicles to a high standard prior to sale and take concerns regarding vehicle condition seriously. We regret that the vehicle did not meet your expectations and that you identified issues such as cosmetic imperfections and missing items. Customer satisfaction is important to us, and we appreciate you bringing these matters to our attention.
As with any used vehicle, condition can vary, and we encourage customers to inspect vehicles thoroughly before purchase. We take all feedback on board as part of our ongoing efforts to improve our vehicle preparation processes and customer experience.
Thank you for sharing your experience.
Very very very good dealing Sir Thanku…
Very very very good dealing Sir Thanku Very much
19 de maio de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you Loyal Sardarzi so much for your kind words.
We’re really happy you had a great experience with our dealing and service.
Your appreciation means a lot to us.
We always try to give our customers the best service possible. Hope to see you again soon!
Resposta da NT Traders LTD T/A The Car Traders
Thank you Ruhul Amin for your feedback.
We’re glad to hear you found our team friendly and the finance process smooth. Your satisfaction means a lot to us.
We truly appreciate your support and look forward to assisting you again.
Worst customer service!
Worst customer service!! Enquired about a car, The guy said he will go and get the keys and we ended up finding him at the back of the building having his lunch! They do not value their customers at all. Very disappointed! AVOID!
13 de abril de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.
Providing attentive and professional customer service is very important to us, and we regret that you felt let down during your visit. We understand how frustrating it can be when communication does not meet the standard you expect as a customer.
We appreciate you bringing this matter to our attention and will review your comments with our team to help improve our service. Customer feedback is valuable to us as we continually work to enhance the experience we provide.
Thank you for taking the time to share your experience.
Great experience
Great experience, excellent costumer service, good quality and fair price
4 de maio de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you Nabil for your wonderful feedback.
We’re really glad you had a great experience with our service. It’s great to know you were satisfied with the quality and fair pricing.
Customer satisfaction is always our top priority. We truly appreciate your support and hope to see you again soon.
Terrible experience.
:
I would not advise even my worst enemy to go near this garage. I financed a car through 247 and received a Peugeot 2008 from this garage. When it was delivered, it was already in poor condition for a 2023 reg. I parked it in my garage immediately because I was going on holiday, and when I returned, I discovered it was leaking oil.
I contacted the garage straight away, but I had to chase them constantly before they finally collected the car within two weeks. The car was never driven during this time except to move it into the garage, and the mileage proves that.
I told 247 that I no longer wanted the car, but the garage delayed their response and is now claiming the car had cosmetic damage. This is absurd. I took multiple photos and videos the day it arrived, and I also have the video they sent me before delivery. Their claim simply doesn’t match the evidence.
It’s honestly frightening that a business can behave like this. You know there was something wrong with the car, yet you’re trying to shift the blame and get money out of me even though I rejected the car within the legal timeframe for a genuine mechanical fault.
To anyone reading this: do not buy a red Peugeot 2008 (2023) from this garage. The car had mechanical issues from day one, and the garage has been dishonest throughout the process. Shameful behaviour.
2 de abril de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you for sharing your feedback. We are sorry to hear that your experience has caused you concern and frustration.
We take all customer complaints seriously, particularly where a potential mechanical fault is reported soon after delivery. All vehicles are prepared and inspected prior to sale; however, if an issue arises, we always aim to assess it fairly and in line with the relevant procedures and warranty terms.
We understand your concerns regarding the condition of the vehicle upon delivery and the subsequent communication process. Any claims regarding vehicle condition are reviewed based on available evidence, including inspection reports, photographs, and vehicle history.
We regret that you feel the matter has not been resolved to your satisfaction. Your comments will be reviewed internally as part of our ongoing efforts to improve both our processes and customer service.
Thank you for taking the time to share your experience.
Good customer service
Good customer service. Very well looked after. Answered queries and friendly atmosphere.
1 de maio de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you for your kind feedback!
We’re really glad to hear that you had a positive experience with our customer service.
It’s great to know our team was able to assist you well and create a friendly atmosphere.
We truly appreciate your support and look forward to serving you again!
Very good service and well looked…
Very good service and well looked after, car in very good condition, servicing and fuel added to ensure smooth drive home. Very good job
1 de maio de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you Aravinth for your wonderful feedback!
We’re delighted to hear that you were happy with the service and that the car met your expectations in both condition and performance.
We truly appreciate your support and look forward to assisting you again in the future!
Good customer service
30 de abril de 2026
Opinião espontânea
Resposta da NT Traders LTD T/A The Car Traders
Thank you Asadur for your positive review. We’re glad you were happy with our service.
Your support means a lot to us, and we look forward to assisting you again in the future.
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