The Green Reaper were perfectly fine.They were let down by Fedex who having tried to deliver my lawn mower to a building site and then not delivering on the next rescheduled day,they were impossible t... Ver mais
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Leia as opiniões dos outros
It was very easy to order and good communication also told it would be 3 working days for delivery ordered on the Friday got it monday morning 9.30 is i would definitely recommend them many thanks zip... Ver mais
The company has good stock levels of quality equipment at very competitive prices and ships the goods very quickly and professionally. The item ordered arrived exactly as predicted and was well-... Ver mais
A empresa respondeu
The Green Reaper website site is very easy to navigate and well backed on trust pilot. My order was accepted very quickly and delivery was excellent and well within time. The lawn mower arrived wi... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre The Green Reaper
Escrito pela empresa
The Green Reaper is the UK’s go-to brand for garden machinery, supplying top-quality lawn mowers and lawn tractors to homes and businesses since 2004, as well as every easy-gardening device from garden vacuums and log splitters to chipper shredders and hedge trimmers.
We are passionate about supporting a cleaner, quieter and safer living and working environment. The Green Reaper is on a green mission to source superior, environmentally-sustainable, battery-powered, cordless outdoor power equipment which is kinder to you, your wallet and the world we live in.
Trust us for expert advice on the right tool for the job, speedy delivery and great prices on quality products.
Informações de contacto
27-29 Summerleys Road, HP27 9DS, Princes Risborough, Reino Unido
- 0800 014 8700
- sales@thegreenreaper.co.uk
- www.thegreenreaper.co.uk
4,7
Excelente
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 79% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic prompt service.
I ordered the lawn sweeper at about 1.30 in the afternoon on a Tuesday. The advertising on the site did say "next day delivery if ordered before 3pm" but I always take such claims with a pinch of salt. Having received my order confirmation e mail a few minutes later, I carried on with my day. Later that afternoon I saw that I had received an email to say that my purchases had been dispatched, Wow!
Even more wow was the fact that all the goods were received by early afternon the very next day. Brilliant service from both the store and their couriers. Well done.
5 de agosto de 2026
Resposta da The Green Reaper
Thank you for your very informative and kind review! We appreciate you taking the time to share your experience with others. We understand the 'pinch of salt' with delivery promises, and we are delighted our team and courier network did the trick!
Laura
Buying was fine, delivery service was frustrating
All aspects of buying from Green Reaper were fine and done competently as I have found before.
However, delivery by FedEx was a frustrating experience.
They delivered without prior warning and I was out.
The next day delivery was scheduled as 'before 2000'. I could not get a more precise timing so had to plan to wait in all day. This is poor service.
Other delivery companies give a more precise delivery timing interval and let you watch the progression of the delivery van in real time.
Please consider using a better delivery service. Thank you.
5 de agosto de 2026
Resposta da The Green Reaper
Thank you for your informative and valuable feedback regarding our courier network. We frequently review our courier partners, and feedback like yours is very helpful. We are sorry that the courier did not treat your order as well as we would have liked. Long delivery windows are frustrating, to say the least! Thank you for your patience and we hope to be able to welcome you with a smoother delivery next time!
Laura
I recieved my order within 2 days and…
I recieved my order within 2 days and wasn't expecting much. How wrong was I, superb hedge cutter and what a product for such a reasonable price, will definitely buy again. Light weight and easy to use even with my bad fingers.
3 de agosto de 2026
Resposta da The Green Reaper
We are delighted to hear that you were happily surprised by your new bit of kit! We are also happy to hear that you found the order and delivery process as smooth as possible. Thank you for your 5-star feedback - it is appreciated!
Laura
First Class!
I am not one for leaving reviews but sometimes when the service is so good then I feel compelled to do so. Fantastic communication when both buying and delivering the order. Proper, family run business and will definitely be using them again. First Class!
1 de agosto de 2026
Resposta da The Green Reaper
Thank you for your First Class Review! We always love hearing from happy customers. We are delighted that your experience with the Green Reaper was so positive and we look forward to welcoming you back to TheGreenReaper.co.uk in the future! :)
Laura
Resposta da The Green Reaper
Thank you for taking the time to leave us a review. We are glad to hear that our ordering process was straightforward and that you are happy with your new kit.
Laura
Resposta da The Green Reaper
Thank you for your 5-star review. We are delighted that your order process was smooth and delivery swift!
Laura
Fantastic customer service.
The product was exactly as I expected.
However, the customer service was fantastic. Ordered one day and delivered the next. Could not ask for better.
Happily recommend this company to anyone.
I will definitely be back!
30 de julho de 2026
Resposta da The Green Reaper
Thank you so much for your lovely review! We are very happy to hear you would recommend us to others, and delighted that we will be able to welcome you to TheGreenReaper.co.uk in the future!
Laura
Delivered very quickly and good product
Delivered very quickly in 2days. Really pleased with the Sack Barrow good tyres and very robust
28 de julho de 2026
Resposta da The Green Reaper
Thank you for taking the time to leave us a review. We are glad you like your new kit and that your delivery was swift. Thanks again for your custom!
Laura
Resposta da The Green Reaper
Thank you for leaving us a 5-star review. We are glad that you found our pricing competitive and that your delivery was speedy!
Laura
Great product and fantastic service
Great product and fantastic service with a super quick delivery.
28 de julho de 2026
Resposta da The Green Reaper
Thank you for your 5-star review. We are delighted that you were happy with our service team and that your order arrived swiftly!
Laura
Great friendly service from the outset
Great friendly service from the outset.
Amelia in customer services was fantastic and answered all my questions and tracked my order to ensure it was correct and processed promptly.
I had regular updates on the delivery date.
Martin delivered the ride on lawnmower at the agreed time and did an excellent handover and demonstration.
The lawnmower came with oil and fuel in it- so ready to go (unlike other manufacturers).
Cannot fault the excellent service I have been given.
26 de julho de 2026
Resposta da The Green Reaper
Thank you very much for your detailed and kind review. We are delighted that our team was able to deliver a 5-star experience for you. We hope you enjoy your new kit, and if you need anything else, you know where to find us! :)
Laura
From order to delivery everything was…
From order to delivery everything was very smooth.Martin (who delivered ride on mower)was extremely thorough with the explaining how to use the mower and answered any questions we asked.All in all cannot fault the company.Mr Jackson
24 de julho de 2026
Resposta da The Green Reaper
Hello, Mr Jackson. Thank you very much for your kind review. We are very happy to hear that Martin's run-through was helpful and we hope you enjoy your new mower!
Laura
Very fast delivery also kept me updated…
Very fast delivery also kept me updated on my order and saved a good amount compared to other suppliers
23 de julho de 2026
Resposta da The Green Reaper
Thank you for taking the time to leave us a review. We are very glad to hear you found our pricing competitive and our communications helpful.
Laura
Resposta da The Green Reaper
Thank you for taking the time to review us. We are glad that you found us speedy :)
Laura
Excellent communications
Excellent communications, and a very impressive delivery arriving a day early! Had a small delivery issue with a scuff on the mower, which was quickly corrected without any fuss and a replacement part arrived within a few days. Can not fault this company for their customer service and most excellent products. Will, without any doubt be back and purchase from them again. Highly recommended.
20 de julho de 2026
Resposta da The Green Reaper
Thank you very much for taking the time to leave such detailed and kind feedback! We are very happy we were able to fix the issue with the delivery damage in a timely manner. We look forward to welcoming you back to TheGreenReaper.co.uk in the future! :)
Laura
Great product and prompt delivery.
Great product, next day delivery, excellent communication.
23 de julho de 2026
Resposta da The Green Reaper
Thank you for your 5-star review - we are happy to hear that your order arrived swiftly and that you found our communications helpful.
Laura
Great service at a good price
23 de julho de 2026
Resposta da The Green Reaper
Thank you for your lovely review. We are delighted to hear that you found our pricing competitive.
Laura
Resposta da The Green Reaper
Thank you for your 5-star review. We are delighted that you found the ordering process streamlined!
Laura
Resposta da The Green Reaper
Thank you for your review. We are very happy to hear we will be able to welcome you back to TheGreenReaper.co.uk in the future! :)
Laura
Great service
I ordered a piece of garden equipment expecting it to take a few days to arrive. Two days from order to delivery.
Fantastic.
21 de julho de 2026
Resposta da The Green Reaper
Thank you for your fantastic review! We are very happy to hear that your order arrived swiftly.
Laura
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