Theheatxchange Opiniões 

I ordered a item that was showing availability in stock ready for dispatch. Paid for next day delivery but didn't arrive, tried phoning but was on hold for a long time. i sent a whatsapp message to be told no stock.

Ordered two parts for our boiler - paid extra to get next day delivery. Only after I'd paid for it did I get an email saying one of them was out of stock. There's no number to actually speak to anyone... I emailed and to be fair they replied quickly - however in "chatty" style, not clear written form.... It went back and forth a few times but I'm hoping they understand that I want my money back! As another review here has said - you wouldn't pay for something in an actual shop for them to then say "oh sorry it's not in stock". They clearly need a better stock system! I've checked my bank account and we haven't had a refund yet.

Easy to order. Part received quickly. Would recommend.

1st class service, heating not working parts shipped very quickly.

Thank you

I contacted them after the plastic clip holding the bottom panel on my boiler broke off. Design fault as not old or touched much except yearly maintenance. Anyway when I searched for Worcester Bosch boiler parts I found them, I contacted them described the panel with the model no. They replied promptly with correct part and I ordered it, was here next day, in eco packaging too. Well done Theheatxch company.

Scam company do not use.

We emailed them when the items didn't arrive. They said DHL had delivered them and gave us a fake tracking number.

companies like this need shut down

orderd parts for my "vokera" boiler they were delivered and exactly what was req14

It is 12 sep i ordered the thermocouple on 5 sep money was taken on 5 sep my order has not delivered as yet so what can say

Excellent and quick delivery.
Brought online, easy to find part and great that I could check it fitted my make and model

Excellent. Item arrived quickly and in working order

Received delivery within a couple of days even with the basic delivery option!

The part was the right one.paid extra for next day delivery, very next morning the part was delivered (unlike some other companies) .
It was fitted got boiler working and a very happy customer.
Thanks.

Arrived 10 days after I ordered them but we did have a post strike would have liked them a few days earlier to see if they fitted. Otherwise they are fine

Heatxchange were ok but paid for next day delivery but 2 days later not arrived with Parcelforce

Good’s arrived promptly and professionally packaged. Excellent service.

Poor service. Has accepted payment despite not stocking the item. I am still waiting to be credited three days after the transaction. This would not happen in a shop as it would be viewed as illegal, this surely is the case here. Will not view this site again.
A-Rated Gas, Heating & Plumbing

Always deliver on quality, price and great customer service.

Do not buy from this company! They charged a premium rate for postage for a very important small item then sent it second class! After 8 days it still hasn’t arrived and they asked me to wait another couple of days before they would send another one out. Customer service is woeful!