The Online Shoe Shop Ltd Opiniões 

91
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Initially we purchased shoes online through a third party website and were informed that the order would be fulfilled by the Online Shoe Shop Ltd. we were given a delivery date range which was outsid... Ver mais

Classificada 1 em 5 estrelas

Bought a pair of boots from this company, through Amazon. As some comments gave concerns about sizing, I tried them on as soon as they arrived the next day. The fit was perfect. Some weeks later, whe... Ver mais

Classificada 5 em 5 estrelas

I was extremely doubtful, given the record of online clothing sales, but was very pleasantly surprised that these were top quality shoes. The only negative is that there are no shoes with leather sole... Ver mais

Classificada 5 em 5 estrelas

I ordered some wellies for the wife, however next day I received an email stating these wellies out of stock until March. However they issued a full money back immediately and apologised for the incon... Ver mais

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

The Online Shoe Shop Ltd is a family-run footwear specialist with roots in the UK footwear trade since the late 1970s. Proudly connected to the UK’s finest footwear institutions, we’re renowned for our ability to present sophisticated and progressive designer collections alongside elegant interpretations of classic footwear — all available online for customers who value quality, fit and timeless style.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

91 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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4,3

Todas as opiniões

(91)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Poor quality, poor customer service

Bought a pair of boots from this company, through Amazon. As some comments gave concerns about sizing, I tried them on as soon as they arrived the next day. The fit was perfect. Some weeks later, when the function they were bought for came around, I put them on and part of a side seam gave way. It looks like the glue had been holding the seam although the stitching had only caught the one side of the seam. I contacted the seller and provided photos, which showed the open seam and also that the boots had never been worn outside. I was offered a £5 refund and I could keep the boots. I responded with a request for replacement or refund and, from then, I was ignored.
Like some other reviews on here, this company seems ok, until there is an issue.

28 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service and value for money

Excellent service, shoes arrived quickly, 3 pairs for my elderly mum to try, 2 pairs returned and refunded no problem, the pair she kept are comfortable, soft leather, likely to be hard-wearing - and incredibly good value for money, thank you

25 de fevereiro de 2025
Classificada 5 em 5 estrelas

My feet are in heaven.

This company offers a massive range of footwear all at sensible prices. Communications and delivery are good.
I'll definitely be back.

8 de novembro de 2024
Classificada 1 em 5 estrelas

Poor customer service

Ordered a pair of boots online, paid, waited 5 days, informed via email order was shipped, same day informed order was ‘out of stock’ informed I was refunded, still waiting 3 days later to receive refund. Great customer service.

5 de outubro de 2024
Classificada 5 em 5 estrelas

Exceeding expectations.

I was extremely doubtful, given the record of online clothing sales, but was very pleasantly surprised that these were top quality shoes. The only negative is that there are no shoes with leather soles, but otherwise I am very pleased with the website and with what was delivered.

8 de agosto de 2024

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