The Online Shoe Shop Ltd Opiniões 

91
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Initially we purchased shoes online through a third party website and were informed that the order would be fulfilled by the Online Shoe Shop Ltd. we were given a delivery date range which was outsid... Ver mais

Classificada 1 em 5 estrelas

Bought a pair of boots from this company, through Amazon. As some comments gave concerns about sizing, I tried them on as soon as they arrived the next day. The fit was perfect. Some weeks later, whe... Ver mais

Classificada 5 em 5 estrelas

I was extremely doubtful, given the record of online clothing sales, but was very pleasantly surprised that these were top quality shoes. The only negative is that there are no shoes with leather sole... Ver mais

Classificada 5 em 5 estrelas

I ordered some wellies for the wife, however next day I received an email stating these wellies out of stock until March. However they issued a full money back immediately and apologised for the incon... Ver mais

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

The Online Shoe Shop Ltd is a family-run footwear specialist with roots in the UK footwear trade since the late 1970s. Proudly connected to the UK’s finest footwear institutions, we’re renowned for our ability to present sophisticated and progressive designer collections alongside elegant interpretations of classic footwear — all available online for customers who value quality, fit and timeless style.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

91 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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4,3

Todas as opiniões

(91)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I ordered some wellies for the wife

I ordered some wellies for the wife, however next day I received an email stating these wellies out of stock until March. However they issued a full money back immediately and apologised for the inconvenience. Although I didn't get the wellies they responded very quickly and effectively so I will do business with this company in the future.

23 de janeiro de 2024
Classificada 5 em 5 estrelas

A good quality pair of shoes at a…

A good quality pair of shoes at a reasonable price. I was informed quickly that the colour I wanted was unfortunately not in Stock but an alternative was available, I accepted the alternative and delivery was promptly made as promised. So nice to be kept informed of possible problems early.

27 de setembro de 2023
Classificada 1 em 5 estrelas

Faulty product, seller not interested

I bought some school shoes for my daughter last September via their Ebay store (theonlineshoeshop) order number 26-09051-44540. The order was delivered fine however the shoes were too big so decided to keep them so she can grow into them instead of returning.
Finally they fitted her and she wore them to school on Wednesday the 7th of June 2023 for the first time. When we picked her up from school she was wearing a pair of old slippers that the school keep for emergencies, the whole sole had come off from her shoes, I contacted the seller sharing the photos, the shoes look new, anyone looking at them can tell that they have not been used and despite when the item was bought the seller has responsibilities to deal with the faulty products. These people don't want to hear about it, saying the return policy is 60 day, fair point if we changed our mind but the item is faulty therefore they should offer a solution
It's a shame really as I work in the industry and it's easy, all faulty products are credited by the manufacturer when they are faulty.
It's a big disappointment that they won't even bother to reply to my messages.

7 de junho de 2023
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