The STI Clinic Opiniões 

1086
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have ongoing symptoms of UTI and even if my GP requested urine "culture" test, the lab only had done basic cell test. I needed to know the cause of my symptom so came across The STI Clinic's culture... Ver mais

Classificada 5 em 5 estrelas

No answers from the GP to explain recurrent pelvic pain despite a full panel being done. Organised my own through STI clinic, only to establish I had Ureaplasma Parvum, which the GP’s “full panel” h... Ver mais

Classificada 4 em 5 estrelas

Received the blood test kit in the post next day, unfortunately had a nightmare trying to obtain a sample. I’m unsure how anyone would be able to fill the whole vial from a pin pric(k) in your fing... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really prompt results! Also great customer service on the phone lines! No judgement, just very professional and friendly customer care. Medication dispatched quickly! And common sense used throughout... Ver mais

Informações sobre a empresa

  1. Rastreio de doenças sexualmente transmissíveis

Informação fornecida por diversas fontes externas

We provide access to affordable private sexual health screening through one of the UK's leading pathology laboratories. We are able to offer patients access to treatment following a positive test result. All treatments are sent by overnight delivery by our registered partner pharmacy.

Escrito pela empresa


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

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4,8

Todas as opiniões

(1086)

53 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

BV Gardnerella test - not a test

Considering the information below:

"A normal level of Gardnerella is a concentration of less than 10 (7) CFU/ml of vaginal fluid,
per The Journal of Clinical Microbiology, while higher levels can indicate BV. "

unless the concentration is specified it rather makes this test redundant. I do realise that other tests were carried out as well, but I do have a sense of unprofessionalism/inaccuracy within your lab.

The whole point of the test is not that Gardnerella is present (it naturally is) it is what concentration is there.

I was hoping I could rely on this test going forward on a regular basis but obviously not.

6 de maio de 2025
logótipo da The STI Clinic

Resposta da The STI Clinic

Thank you for taking the time to write a review.

We do not offer a standalone Gardnerella test for exactly the reason that you have pointed out in your review. The test panel you have referenced includes a microscopy using the Hay/Ison grading technique to establish if the balance of vaginal flora indicates BV or not. The Gardnerella element of the the test panel uses DNA PCR - this is a qualitative test. As you say, this is not helpful on its own, which is why other elements are included in the panel.

The purpose of this test is to identify the cause of symptoms; it is not a test for patients to monitor levels of naturally occurring vaginal organisms.

I am sorry if this panel did not meet your expectations. We will review the website content to ensure that this is fairly represented. The Gardnerella page was however recently reviewed to explain why it was no longer offered as a standalone test.

Kind regards,

Robert MacKay

Classificada 5 em 5 estrelas

Quick and easy

Quick and easy! I ordered a ureaplasma test which came a couple of days later. The results also came through very quickly.

1 de maio de 2025
Classificada 5 em 5 estrelas

Super convenient and discreet service

Super convenient and discreet service. I ordered the test online, it arrived quickly, and the instructions were very easy to follow. Sending the sample back was simple, and I received my results fast.

18 de março de 2025
Classificada 5 em 5 estrelas

Blood Draw

Second time using them, I need to do HIV and Hep B tests for boxing and they have been super useful for getting me an appointment beyond what they normally dispatch. Second time even more straightforward than first!

16 de abril de 2025
Classificada 5 em 5 estrelas

Very efficient service

Very efficient testing. The company are very responsive to any questions you have. The test arrived quickly after purchase and the results were back within 36 hours. Would use this clinic again if needed.

31 de março de 2025
Classificada 4 em 5 estrelas
logótipo da The STI Clinic

Resposta da The STI Clinic

Thank you for taking the time to write a review.

I am so sorry that this took longer than advertised. The culture element took longer to report than normal. This should have been back within 3 days, but there appears to have been a longer incubation.

Please accept our sincere apologies for this delay.

Kind regards,

Claire Davenport

Classificada 5 em 5 estrelas

Quick and discreet.

Really easy to order. Discreet. Instructions easy to follow, tracking of progress on site good and a really quick turnaround of results.

18 de março de 2025
Classificada 4 em 5 estrelas

Quick postage and results

Quick postage and results

Only difficulty was some conflicting information in the test kit about where to write sample collection data which was a bit confusing

16 de fevereiro de 2025
logótipo da The STI Clinic

Resposta da The STI Clinic

Darcy

Thank you for taking the time to write a review and for your helpful feedback. We will review the documentation to ensure consistency.

The sample date and time should be entered at the bottom of the pathology request form. It used to go on the sample label also, but this is no longer required.

Please accept our apologies for the confusion.

Kind regards,

Claire Davenport

Classificada 5 em 5 estrelas

I was worried as I had some kind of…

I was worried as I had some kind of infection, I ordered a Urine Analysis test kit . Very quick delivery and the results came thru in 48 hours . I would recommend the service to anyone needing any sort of sti or uti test . Very professional and organised. Paul

10 de dezembro de 2024

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