Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had trouble placing an order from Japan because one specific shirt color/style could not be shipped internationally. The support team investigated the issue very carefully, explained the cause... Ver mais

Classificada 1 em 5 estrelas

Long time customer with many past orders. my last 2 orders never arrived. I tried contacting them through the help email and got no reply.

Classificada 5 em 5 estrelas

I've been ordering from Threadless since *checks account, 2008, with 36 orders in total. Three of those orders have included shirts which didn't have a great print on them (around the start of the pan... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

If you are an artist, think extra carefully whether it is worth to invest tens of hours uploading to them.. and then no inclusion on the marketplace, even if your designs are selling for tens of doll... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de estampagem de roupa
  2. Loja de roupa

Sobre Threadless

Escrito pela empresa

Threadless exists to help artists succeed.

For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.

But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.

At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.

Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.

Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- help@threadless.com.

Let’s make great together.

Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

794 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 87% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Poor printing

The print washed off after first wash - on cool!

I used to use them alot years ago until their prints got bad so tried them again after a couple of years and sadly the quality really has deteriated.

Contacted them three times and still no responce.

Bad print and bad service

26 de julho de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Simon,

Thank you for taking the time to leave a review! We're sorry to hear about the trouble with those prints deteriorating. That shouldn't be happening and, although rare, is typically a result of the print not being left to cure for long enough before shipping.

We see that Kitty from our Help Team has picked up your email and has arranged for a replacement to be sent out free of charge. If there's anything else we can help with, do let us know!

Classificada 1 em 5 estrelas

These are terrible

These are terrible. After a few washes the print will come off.

Total rip off

2 de julho de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Duncan,

We're sorry to hear about the trouble with the prints you received from us. That certainly shouldn't be happening and may be a result of those tees not being left to cure for long enough before shipping.

I wasn't able to find an order or a support inquiry with the information in your review. Could you email our Help Team at help@threadless.com with your order number? We can then get to work on replacements as soon as possible. We appreciate you sharing your feedback with us and giving us a chance to make it right.

Classificada 5 em 5 estrelas

The support was really great!

The support was really great. After my sweater arrived and was unfortunately too small, I received another sweater in the size larger free of charge. I would definitely order again.

22 de abril de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Janika,

We're sorry to hear that sweatshirt wasn't the right fit, but glad to hear we could get you set up with the right size! Do let us know if there's ever anything else we can help with.

Classificada 5 em 5 estrelas

I just wanted to give a shout-out to…

I just wanted to give a shout-out to Grace. She gave the best customer service I've ever experienced. The shirts initially came too small, but Grace helped me through the process of picking out a different size and shirt style, and she was very responsive, courteous, and patient through the whole process. It seemed like she wanted me to get the right shirts as much as I did. Thanks so much, Grace!

13 de abril de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Kevin,

Thank you so much for sharing your experience working with Grace from our Help Team! We're always happy to help and are glad we could get you set up with the right size tees. Do let us know if there's ever anything else we can help with!

Classificada 5 em 5 estrelas

Responsive and courteous CX

The most expensive item I ordered on my last order did not fit me as expected. I contacted the customer service and they sent me out a new version in a different size free of charge. They were courteous and responsive; I started corresponding with a human less than 24 hours after I sent my first message.

7 de abril de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello there,

Thank you so much for the kind words! We're always happy to help and glad that Julie Anna from our Help Team could get the right size sent out to you. Do let us know if there's ever anything else we can help with!

Classificada 5 em 5 estrelas

Epic Reurn

Threadless is such an awesome site to begin with BUT when I ordered 2 shirts and they came a bit snug, threadless kindly replaced them free of charge! That was so considerate and unnecessary and I really appreciated it as a customer.

29 de março de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Amanda,

Thank you for leaving a review! We're always happy to help and glad we could get you set up with the right size.

Classificada 1 em 5 estrelas

Designs come off when wet

I hate to write this, as I genuinely love the designs, and the service has always been excellent. BUT, something has changed in the way they make their prints… I had a dozen of their tees already, over a decade old, and the designs on those have only faded a little; in fact, the fabric wore away on some of them before the designs did! My latest batch, however, didn’t last more than a couple of washes before the designs started to come away in chunks. I always wash my shirts gently on the coldest water setting, but even then the moment these designs got wet they would become weirdly tacky to the touch, and come away from the fabric if anything even brushed against them. Very disappointing, I don’t think I’ll be buying from them again.

29 de março de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Phillip,

We're sorry to hear about the trouble with the prints on your new tees! That certainly shouldn't be happening and is likely a result of the prints needing longer to cure before shipping. I wasn't able to find an order or a support inquiry with the information in your review. Could you email our Help Team at help@threadless.com with your order number? We appreciate you sharing your feedback with us and giving us a chance to make it right.

Classificada 5 em 5 estrelas

Replacing a too-large sweatshirt

A Men's large sweatshirt that we ordered, turned out to be larger than a Men's large sweatshirt we ordered in a previous order.
I wrote Threadless about it, they answered right away, explained that there are different styles, and promised to send a Medium one free of charge.
Many thanks!

28 de março de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Tami,

We're so happy we could help get the right fit sent out to you! Do let us know if there's ever anything else we can help with.

Classificada 5 em 5 estrelas

I love Threadless

I love Threadless, and honestly, there are very few brands that I can say that about. They have great and ever changing designs. They have fantastic quality shirts if you don’t mind spending a bit more for them. The customer service is also pretty outstanding. My only gripe is that they search feature in their site ain’t the greatest. A workaround is to search via google and then enter their site at the right point.

23 de março de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Marthinus,

Thank you so much for your kind words! We also appreciate your feedback about our site's search function. We're always working on improving the site and will pass this onto the team to see if we can make some updates. Thanks for taking the time to leave a review!

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Very responsive, helpful, and able to find solutions.

22 de março de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Christina,

We're always happy to help! Thank you so much for taking the time to leave a review.

Classificada 5 em 5 estrelas

My experience was amazing.I had ordered…

My experience was amazing.I had ordered a size that was too small and I asked if I could get a different style since they didn't have any bigger sizes for that style and they gave me no problems whatsoever.Smoothest customer service I have ever received I will definetly be ordering from them again 😀

21 de março de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Acacia,

Thank you so much for sharing your experience of working with our Help Team! We're always happy to help. Thanks for the review!

Classificada 1 em 5 estrelas

This company was great years ago

This company was great years ago. Now it's awful. Strange random sizing, poor quality shirts, misaligned prints. Really sad.

21 de março de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Sarah,

We're sorry to hear about the trouble with your new tees! Those issues shouldn't be happening and we'd love to be able to help.

I wasn't able to find an order or a support inquiry with the information in your review. Could you email our Help Team at help@threadless.com with your order number?

We appreciate you sharing your feedback with us and giving us a chance to make it right.

Classificada 5 em 5 estrelas

Great customer service!

Great customer service!

I ordered several shirts and two of them were too big for me. I emailed inquiring about exchanging for a smaller size, and they promptly shipped me the correct size at no charge! And I love the quality of the shirts and the unique designs. Customer for life!

21 de março de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Connie,

We're always happy to help and are so glad we could get those tees sent back out to you in the right size. Do let us know if there's ever anything else we can help with!

Classificada 5 em 5 estrelas

Standout company

Got 3 products originally, which came quickly and hassle-free. When I went to exchange one of them for a larger size, my email support ticket was answered inside of an hour, and they offered to send me a larger one free of charge. Really went above and beyond what anyone could reasonably expect them to do, and they definitely secured my business in the future :)

19 de março de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Robert,

We're so glad our Help Team could get you set up with the correct size! Thanks so much for taking the time to leave a review.

Classificada 5 em 5 estrelas

I’m very happy with Threadless

I’m very happy with Threadless, in particular with the customer service. They have resolved my problem very quickly and they’re very courteous and friendly.

18 de março de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Caro,

We're so glad you had such a great experience working with our Help Team! Do let us know if there's ever anything else we can help with.

Classificada 5 em 5 estrelas

Love the designs and the customer service!

Love the designs and the customer service is some of the best people I've had help me! I am a return customer and have bought from Threadless multiple times before, and all the items always have great quality and a huge variety of styles you can get the designs on. I get so many compliments and especially on the masks they came out with!

17 de março de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Addi,

Thank you so much for taking the time to leave a review! We're stoked that you love our products as much as we do.

Classificada 5 em 5 estrelas

Awesome service and products

Very prompt response to help me with an item that I needed in a different size. Very friendly and helpful. The products are amazing. I would highly recommend Threadless to anyone.

16 de março de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Kate,

Thank you so much for sharing your experience of working with our Help Team! We're always happy to help and glad we could get you set up with the right size.

Classificada 5 em 5 estrelas

excellent customer service

They were super fast and really wanted to make my order right for me. Easy to exchange a wrong size to one that fit better.

15 de março de 2022
Opinião espontânea
logótipo da Threadless

Resposta da Threadless

Hello Crystal,

We're so happy we could help! We'd never want you to feel stuck with anything that's the wrong size. Thanks for taking the time to leave a review!

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