Came in to get a new phone for myself despite being non verbal aaron managed to find and help me for exactly what i wanted all while making sure that im understanding what i was signing up for Tha... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, 99-101 Northumberland Street, NE1 7AG Newcastle Upon Tyne, North, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Came in to store today and spoken to aaron despite the issues i had communicating and aaron made sure me and my parter were taken good care of writing everything down and ensuring that we understood... Ver mais
A empresa respondeu
Aaron really helped me out today, he made everything so simple and had such a good chat and a laugh amazing customer service from Aaron couldn’t commend him enough!
A empresa respondeu
Aaron was super helpful, i was nervous coming ina nd it was so easy, would absolutely recommend
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store N'castle (N'humberland)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Unit 1, 99-101 Northumberland Street, NE1 7AG, Newcastle Upon Tyne, North, Reino Unido
- 01912612867
4,9
Excelente
198 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jasmine gave best service,
Jasmine gave best service,
Thank you
15 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thanks for your feedback, Haitian, and it's lovely to hear that you enjoyed great customer service from Jasmine. We appreciate you taking the time to share this with us. -Michael
Aaron was very kind and respectful
Aaron was very kind and respectful. He maintained a very professional approach within his problem solving skills and made sure that I was happy and comfortable with the service. Would highly recommend!
14 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thanks for your feedback, Yasmeen, and it's lovely to hear that you enjoyed great customer service from Aaron. We appreciate you taking the time to share this with us. -Michael
First class advisor
The advisor, Aaron, at 3’s Northumberland Street, Newcastle’s branch gave a truly outstanding experience. He was friendly whilst remaining professional and was very efficient so that I received a first class service in a timely manner. An excellent ambassador for his company.
14 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hey Jane, that’s fabulous! We’re delighted Aaron made your visit smooth and seamless at our Newcastle branch. Thank you for this amazing 5⭐ review! -Veronica
Aaron was extremely helpful …
Aaron was extremely helpful and knowledgeable. He recommended a package based on my requirements, and also helped me to rectify some technical issues with my phone.
8 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
We're happy to hear that Aaron was able to offer advice on your technical questions and on your contract. It sounds like a really fulfilling conversation :) Thanks for a great review, Linda -Scott
Thank you :)
Aaron was very helpful and helped me choose Three as my provider, so wanted to thank him for his help :)
7 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Aaron was extremely helpful and friendly
7 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
The attention your Customer Advisor…
The attention your Customer Advisor give to customers is top notch. This particular Advisor, Aaron, is so knowledgeable, courteous and patient with customers.
3 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thanks for your feedback, Tunde, and it's lovely to hear that you enjoyed great customer service from Aaron. We appreciate you taking the time to share this with us. -Michael
5G Hub
Aaron made this a painless and straightforward experience. Helped me get the right deal for me and at a good price. Thanks Aaron!
3 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Brilliant, Jack! We're delighted that Aaron saved you any effort :) Thank you for a great review -Scott
Great customer service very friendly
Great customer service very friendly, served by Aaron
29 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
The service in store was 5 star
The service in store was 5 star! Jasmin was very helpful and extremely understanding of my mum's situation and needs.
20 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with Jasmin. I'm sure they'll be thrilled to see this -Maxine
Very helpful and professional assistance
We needed to talk to Three about a delicate situation regarding a Three contract. Lee was sensitive, helpful and very understanding. He started the process for us to get a resolution to the issue. He took his time and was very thorough and professional. We were able to leave the store reassured that the matter was in progress to be dealt with.
15 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hey.
Fantastic stuff. We're super glad to hear Lee was able to help! Thanks for taking the time to leave this 5 star review. -Pete
Resposta da Three UK - 3Store N'castle (N'humberland)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
I like the service Amy provides every…
I like the service Amy provides every single time she helps me for nearly two years
12 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
That's brilliant, Karima. We're so pleased that you can trust Amy to help you any time you visit the store. We really appreciate you :) -Scott
Very helpful
Very helpful. Extremely pleasant worthwhile the visjt
11 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thanks for this fantastic 5⭐ review, Dianne. We really do appreciate it! Have a great day 😊 -Jade
Great service
Fantastic service from three. Especially lee who has been serving me for a few years and always go back to see him.
8 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi.
Thanks! Your review is really appreciated. -Pete
Amy is amazing, come everytime jjst to see her for years
Amy is amazing
7 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thanks for your feedback, Elaine, and it's lovely to hear that you've enjoyed great customer service from Amy over the years. We appreciate you taking the time to share this with us. -Michael
Customer service was great
Customer service was great. Paris was fantastic as was Amy
2 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thanks for this fantastic 5⭐ review. We really do appreciate you taking the time to send this over! Great work Paris and Amy 🎉 -Jade
Resposta da Three UK - 3Store N'castle (N'humberland)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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