Came into store today to get a phone upgrade. Customer service is exceptional! So so thrilled to be helped by Tornia who was smiley, kind and knowledgable. I had a good laugh, had all of my questions... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Siete años con esta compañía y nunca he tenido quejas sobre el servicio, la atención siempre es respetuosa, amigable y hay soluciones verdaderas a los requerimientos. Es la razón por la que siempr... Ver mais
A empresa respondeu
Really impressed with the service we received from Skye. She was welcoming, patient, and genuinely helpful, making sure everything was sorted quickly and explained clearly. Thank you Skye, excellent c... Ver mais
A empresa respondeu
I’ve always gone to the red Hill shop so accommodating every time I’ve got a problem they deal with it straight away. I can’t thank all the staff enough absolutely brilliant. I’ve been going to the... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Redhill
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
34 The Belfry Shopping Centre, RH1 1SE, Redhill, South, Reino Unido
- 01737761913
4,9
Excelente
119 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Reece was extremely helpfull and very…
Reece was extremely helpfull and very professional. Excellent customer service skills. The man needs a raise.
7 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Lovely to hear that Reece did a great job, Johan! Providing the best service is always our priority. ☺️ -Kashish
Colin was tremendous he helped me set…
Colin was tremendous he helped me set up my 5G phone with all the data as previous, but most of all was the conversation which was brilliant.
3 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi Paul! Your comments mean a lot. It’s great to know Colin provided such strong support and made the whole process enjoyable. Thanks for sharing your experience. -Manavata
Shop closed today!’
Shop closed today!’
9.45 arrived and still closed
28 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi Emma, store timings may vary depending on the location. Please visit our Three store locator here: https://locator.three.co.uk/search to find the nearest store and check its opening hours. -Kashish
The service provider Reece was so good…
The service provider Reece was so good and his public relations is very excellent.We need more people like him on service desk.Thanks Reece.
27 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Precious, thank you for this amazing 5 ⭐ review. We love hearing feedback like this! A big shoutout to Reece for being so helpful. Wishing you a wonderful day 😊 -Suhaas
Reece was very helpful helping my phone.
26 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi Paul, we’re glad Reece was able to get your handset back on track! It’s great to know that everything is now working as it should. We really appreciate you taking a moment to mention the support you received. -Kishan
Really easy experience
Had everything explained to me in great detail, was shown what I was currently paying and what better money saving alternatives there were to be had.
26 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Thanks for the glowing feedback, Oliver ✨. We’re glad our advisor could make things clear and help you discover a plan that works better for you 👍. -Shivam
Happy customer
Happy customer and great service as usual, Fiona the manager was brilliant.
21 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Thank you for sharing this wonderful feedback. It’s fantastic to hear how clearly Fiona’s leadership shines through, and Gerald, we truly appreciate you taking the time to recognize her efforts. -Manavata
Sam was extremely helpful setting up a…
Sam was extremely helpful setting up a SIM issue I had.
22 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Bravo, Mike! 🎊 It’s wonderful to hear that Sam’s support made your experience truly exceptional. Thank you so much for sharing such a lovely review ☺️ -Manavata
Contract Renewal
We were attend by a lovely lady who was very patient, professional and able to provide us with relevant deal informations and good offer.
This would be the quickest service and informative that I have ever recieved from three customers service.
10 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Fantastic service
Fantastic service!
Reece was great! Thank you so much!
28 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very helpful and grateful to Reece and…
Very helpful and grateful to Reece and Fiona for sorting out my broadband.
28 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Fantastic service
The service was amazing from Colin and Reece ,so very helpful and friendly .
I would certainly recommend going into the store at Redhill .
14 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Amazing, Nicola! We’re really happy to know that Colin and Reece made things easier for you at the Three store. Thank you for the lovely 5 ⭐ review! Wishing you a wonderful day 😊 -Ayesha
Excellent customer service from Sam
Excellent customer service from Sam
It was fast and seamless
9 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Redhill
We're so glad to hear that Sam was efficient and made it easy, Inigeorge :) Thanks for a fantastic review -Scott
Sam was very polite and straight to the…
Sam was very polite and straight to the point
9 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi Awulor, thanks so much for leaving a review. We're really happy to hear that Sam was able to explain everything clearly, and gave you a great experience! -Shivam
I came three store Redhill ,Surrey…
I came three store Redhill ,Surrey about a new tablet all good asked about issues with my phone viruses. Clean out all the issues ,phones as normal thanks guys for all yoyr help and advice
8 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Redhill
We're pleased that a quick visit to the Redhill store relieved you of the issues your phone was facing, and got you some good advice about picking a tablet :) That's fantastic, Peter. Thanks for a 5 star review -Scott
Fred
Very friendly staff, explained all i needed to know, sam was really helpful
8 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Redhill
That's fantastic, Chris, we're glad that Sam was thorough and friendly :) -Scott
I have never been happier leaving a…
I have never been happier leaving a phone store than I was today!! Exceptional service!! Nothing was too much trouble and all my issues were sorted this visit! I’m over the moon and have left with the advice I needed to understand how to work the device in the future! Couldn’t recommend Colin and team enough!!
28 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Broadband purchase
Went to get broadband and ended up coming away with broadband and sim for my phone at very good price. Akif was very helpful and explained how it would all work really well
23 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Great service
Great service. Friendly staff. Very helpful. Great information. Would visit again. Thankyou Akif.
23 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey.
Thanks! Your review is really appreciated. -Pete
Redhill
Great experience with Skye at the Redhill branch, she went above and beyond for us tech phobes. Didn't make you feel silly, fought to get the best deal, Thank-you Skye, from Jo and Jim
13 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Thanks for this amazing 5⭐ review, Joanne. We really do appreciate you taking the time to send this over! Great work Skye 🎉 -Jade
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