TireMart Opiniões 

93
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

You had the tire that my customer was needing when my regular suppliers did not have it Ordering was easy! We will certainly use your company again when the need arises!! Very satisfied customer T... Ver mais

Classificada 1 em 5 estrelas

I order tires to Tire Mart Friday Oct 14 around 12:15noon. They charged my items in seconds. I haven’t receive a delivery or tracking confirmation the email have no response the Live chat have no res... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been ordering from TireMart for years, and they’ve never let me down! Every experience has been smooth, and their customer service has always been helpful and responsive whenever I’ve had questio... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good selection, although I purchased based on price, I don't know anything about this brand. But it's for a car that I don't anticipate being driven very much (classic). But tires were shipped quickl... Ver mais

A empresa respondeu

Informações sobre a empresa

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Escrito pela empresa

TireMart was created to supply its customers with new tires. For over 15 years their company has been providing the United States with quality tires. If you're looking for tires on sale at deep discounts, you've come to the right place. They offer high-quality alternatives to brands like Michelin, Pirelli & Goodyear online every day, at the lowest prices you can find on the web.


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4,1

Bom

TrustScore: 4 em 5

93 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Geralmente responde em 14 horas

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4,1

Todas as opiniões

(93)

15 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

1 Day shipping!

Incredible prices, bought 2 tires on a Thursday morning, they were at my doorstep the next day, wild how fast they can get there and free, and amazing prices,

28 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great tires for a Great price

I’ve been ordering from TireMart for years, and they’ve never let me down! Every experience has been smooth, and their customer service has always been helpful and responsive whenever I’ve had questions. On top of that, their shipping is incredibly fast. I’ll definitely keep coming back and highly recommend them to anyone looking for a reliable tire retailer!

20 de abril de 2026
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

We are most happy to read your kind review and do appreciate your support! All of our departments do their best to process all orders smoothly and efficiently, and we do try to provide support to customers from start to finish! Thank you!

Classificada 1 em 5 estrelas

Worst Tire Buying Experience I’ve Had

It has been an entire month dealing with TireMart, and this has been one of the worst customer service experiences I’ve ever had.

They started by shipping me the wrong size tire, which I returned immediately. From that point on, everything went downhill. I have called repeatedly, and no one ever answers the customer service number they provide, so don’t expect to actually get help when there’s a problem. I’ve had to send emails almost every single day just to try and get any kind of response.

The replacement tire was supposedly going to ship out two weeks ago… still nothing. To make it even worse, they sent me a tracking number two weeks ago, and then it was cancelled the very next day. So just because you get a tracking number from this company does not mean your order is actually coming.

Here’s the kicker: the only way I was able to get a real person on the phone was by calling the new sales department and pretending I was buying another tire, then demanding they handle my issue. That should tell you everything you need to know about how they prioritize customers.

After weeks of chasing them down, I’m finally told my order can’t even be fulfilled due to a “stock issue.” So after a month of waiting, returning their mistake, and doing all the follow-up myself, I’m left with nothing.

This entire situation could have been avoided with basic competence and communication. Instead, it’s been a complete waste of time.

Customer service is terrible, response time is unacceptable, and the lack of accountability is unreal. I will never buy from TireMart again. Save yourself the headache and take your business somewhere that actually values its customers.

Update to reply to your reply. The returned tire showed delivered to your warehouse for almost a week before you found it. I have the tracking and emails where you didn’t answer. The phone just continues to ring when called and the online chat often says no one is there in the middle of the work day during the work week. When it was realized that there was a stock issue I should have been notified immediately, not days later and especially not with me having to reach out first. This problem has taken right at a month to finally get a resolution. Of which I got my money back on 1 tire because your solution was to just put a different tire on instead of having a matching set like I ordered. If I knew that I couldn’t get a matching set of that tire I would have ordered a different matching set. Still worst tire buying experience and I was truly disappointed because I have bought many tires with you but the way this was handled really made me rethink things. Now your reply lets me know I am definitely doing the right thing.

15 de abril de 2026
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

We'd like to start by pointing out that you've had a handful of orders with us, all of which were successful and without issue. Furthermore, in this case you purchased 4 tires and received only 1 incorrect tire by an unlucky accident - as soon as you reported the issue, we attempted to resolve it with a Free Return and subsequent replacement.
We do acknowledge the issue and apologize to you about it, but issues like this are not the norm and our effort to help you was genuine!

The issue was reported on March 28th, the replacement was created on the 9th as soon as your return was actually received and processed. Sadly, despite our attempt to expedite the replacement - hence the tracking number being provided immediately - we later heard back from the warehouse that a stock issue occurred. There was an attempt to locate and procure an additional tire, however it sadly failed.

Now, we did reply to every single phone call, live chat and email as soon as we could. The delays you experienced are not acceptable and we take accountability for them, and are in the process of making improvements to our operating capacity and methodology. With that said, you did not "wait weeks" to hear from us, and our sales queue simply has less people calling than the main one, there's no conspiracy to be had.

Overall, your frustration with the unlucky issue and subsequent stock problem are understandable, and we do agree that the overall communication delays were not up to par. With that said, again, you've had a history of successful orders with us that do show consistency in both competence and communication, so we do kindly implore you to not come to the harshest possible conclusion.

Thank you for your understanding and we do apologize once again.

Classificada 5 em 5 estrelas

I was pleased with the overall…

I was pleased with the overall experience.I received 3 tires and had wait for the fourth, but that's fine.I'm very satisfied.I just had them installed yesterday.Thank you so much

4 de março de 2026
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

Thank you, Connie, we appreciate your patience and you sharing your experience with us.

Classificada 5 em 5 estrelas

Over new rear tires and above

Over and above
The best experience that I could have ever imagined
Thanks so much

17 de janeiro de 2026
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

Thanks so much, William. We really appreciate you taking the time to share this.

Classificada 1 em 5 estrelas

Terrible Service

I orderd two tires online. Waited, nothing. I called customer service and was told the order was fraud. I used my company billing address which is linked to my card and had the delivery at my home which is about 1.4 miles away. Now, I have to wait two days before the money is returned. Oh, and I got a fraud email and I confirmed that it was infact me that bought the tires for my truck. No one at Customer service was helpful and I have Army Reserve training this weekend and now I'm stuck. Thanks Tiremart. Really bad 1st and last experience.

6 de janeiro de 2026
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

We apologize, however, all of our orders are reviewed by a professional anti-fraud solution that specializes in combating online fraud. They reviewed the order and reported it as a high-risk transaction - even after the apparent email verification. This is not a common occurrence, so it is something we treat seriously in an effort to defend ourselves and the cardholder.

Obviously we do what we can to avoid any false-positives, but ultimately do trust our partner on their decision - and process all orders as soon as we can, which does include refunds where we likewise inform all customers about their orders.

We'll certainly re-review this entire matter and process a refund as appropriate, but ultimately this order was cancelled out of necessity as our fraud prevention partner noted irregularities beyond just some address discrepancies.

Thank you.

Classificada 5 em 5 estrelas

Fast and easy

It's so easy to order online. My tires were delivered to my home. Great tires at a great price. Had to pay a shop 28 dollars a tire to mount, but all went smoothly. I will definitely order from TireMart again.

12 de novembro de 2025
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

Thank you for taking the time to share your experience! We're glad to hear your order arrived smoothly and that the tires met your expectations. We appreciate your trust in TireMart and look forward to helping you again whenever you need us.

Classificada 1 em 5 estrelas

Buyers be aware, not a serious company

I ordered a set of 4 tires that were advertised as take of tires, meaning they were professionally installed and uninstalled on a vehicle for advertising purposes only which cannot be called new because of the mounting and dismounting , and i received a heavily used tire set with uneven surface and cracks, when contacted costumer support I was told that I have to pay for the return in order to receive a refund ( the return shipping cost is upwards of $90).
Very disappointed. BUYERS BE AWARE OF THIS PRACTICE AND LOOK ELSEWHERE FOR YOUR TIRES, IT DOESN'T WORTH IT

16 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Easy fix but Refused to do the right thing

This company sent the incorrect order twice. Then would not send the correct order until they received the incorrect order. Essentially making the customer responsible for their mistake. Additionally I was charged for upgraded tires with white letter outline and I never received what I paid for. This was an easy fix, by delivering what was paid for initially. Then realizing the mistake and send the correct tires immediately without requiring the customer to wait. Also there is the matter of over charging and then ignoring emails from the customer trying to get things rectified. To make things worse,ebay supported this seller in response for help. Try getting a hold of someone at ebay to help.... Good luck. Dont order from this company, you will regret your decision.

1 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My new online tire shop!

Your website is easy to navigate and shop. You had the exact tire I was looking for when no one else did. Top notch service and tires! Your prices are amazing as well!

21 de junho de 2025
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

Happy to provide you with a great deal and experience! We try to keep our inventory big, so everyone can find the exact tires they are looking for.

Classificada 1 em 5 estrelas

Robbed

4 of 6 tires failing won’t let you talk to a manager. Been on less then a year and we’re year old when received. Been waiting weeks for warranty

18 de julho de 2025
Opinião espontânea

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