TireMart Opiniões 

93
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

You had the tire that my customer was needing when my regular suppliers did not have it Ordering was easy! We will certainly use your company again when the need arises!! Very satisfied customer T... Ver mais

Classificada 1 em 5 estrelas

I order tires to Tire Mart Friday Oct 14 around 12:15noon. They charged my items in seconds. I haven’t receive a delivery or tracking confirmation the email have no response the Live chat have no res... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been ordering from TireMart for years, and they’ve never let me down! Every experience has been smooth, and their customer service has always been helpful and responsive whenever I’ve had questio... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good selection, although I purchased based on price, I don't know anything about this brand. But it's for a car that I don't anticipate being driven very much (classic). But tires were shipped quickl... Ver mais

A empresa respondeu

Informações sobre a empresa

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Escrito pela empresa

TireMart was created to supply its customers with new tires. For over 15 years their company has been providing the United States with quality tires. If you're looking for tires on sale at deep discounts, you've come to the right place. They offer high-quality alternatives to brands like Michelin, Pirelli & Goodyear online every day, at the lowest prices you can find on the web.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

93 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(93)

15 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Bad experience

Bad experience
They send 6 years old tires
In month of September i received 4 tires manufactured in 2018 semitrailer tires.
My mistake was installing those tires.
Lesson learned.

Now after 6 months all 4 tires started to peel from the sides with cracks due to being 6 years old.

At this point i contacted them NOT about this issue, but about trying to buy again from them tires but asked to make sure that tires are not as old as the first time.

Response from them was that they have thousands of tires and simply can not look for this info on the tire.

So basically ordering from them you are screwing you up, because you will get bad quality tires.
Be smart and return those old tires back to them if you have time and money.

14 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great timely delivery

Great timely delivery! One tires arrived damaged, but Tire Mart immediately sent out a new one which arrived within a days notice.
Great customer service!
Thanks again

22 de fevereiro de 2025
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

Happy to provide you with a great deal and experience!

Classificada 1 em 5 estrelas

I was to get my tires on Jan 6 and for…

I was to get my tires on Jan 6 and for four days they claimed out for delivery from newville Pa. That's less than a hour from my house. I called customer service and was on a hour on hold. Ridiculous

9 de janeiro de 2025
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

We do earnestly apologize about the odd shipping issue, we did reach out to FedEx once again using our Premier Business account in an effort to get a resolution! They assure us that it is "only" a standard operational delay and insist that it will be imminently delivered.

We did attempt to escalate the matter, however, we cannot do much at this time due to the package still receiving regular updates. We'll continue monitoring the package and do all we can to expedite the delivery!

Know that you can and always should contact us via email to info@tiremart.com, but we do apologize that you could not reach us via phone call, we've truly been busy with a huge amount of incoming traffic recently.

Classificada 1 em 5 estrelas

I bought 4 "blemished tires" from…

I bought 4 "blemished tires" from TireMart in September 2024 but they sent 4 defective tires. I initiated a refund request and they never responded. I also posted a negative review on their website, which they never published. There should be lawsuits initiated against them for their deceptive business practices.

Update in response to Tiremart's reply. I've checked my inbox and junk mailbox and did not see any emails or correspondence as alleged to have been sent to me. I welcome them to forward those two emails to me again. Also, I'll be glad to provide pictures as to what TireMart considers "blemished" vs. what one may think they are getting so other consumers can judge for themselves.

Update No. 2: Despite Tiremart's allegation of trying to contact me two prior times and my request for those prior emails to be resent to me, they've still never produced these alleged prior communications or had any direct contact with me.

13 de setembro de 2024
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

TireMart chiefly sells NEW (unmounted and unused with no known/expected flaw, fault or defect) tires, but we do indeed sell "Blemished" tires which should have nothing more than slight aesthetic blemishes.

In this case, you emailed us and sent three photos; two show the blemishes in question (the manufacturer's name being sanded-off) and one shows a sidewall bubble of sorts, which is definitely a legitimate type of issue that renders a tire unusable.

Needless to say we did not knowingly, intentionally or willingly send you a defective tire - blemished tires are provided to us and other retailers "as is" but are nonetheless assured and assumed to be without any structural flaw or fault.

That is why we did respond to you at least two (2) times to offer assistance. As of time of writing (December 13th) we've not received any new replies, thus not allowing us to take any further steps or assist you.

We do not agree that there should be any "lawsuits" for any "deceptive business practices" as we neither partake in such nor see how this experience with you would warrant such an accusation. It should come as no surprise that we vehemently deny your assertion and do not appreciate the very inflammatory rhetoric, especially as we quite literally offered you assistance when you reported your issue.

EDIT: We've once again responded to the exact email they're writing us from, this time with attached screenshots of the original messages.

Classificada 5 em 5 estrelas

It was easy to find the tire I needed

It was easy to find the tire I needed. Ordered them and received with in just a couple of days!! Thanks for the ease of access and effort!

21 de outubro de 2024
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

You're welcome! Thank you for choosing us. Feel free to review us on social media as well!

Classificada 5 em 5 estrelas

Great price

Great price, fast shipping, tire was exactly like the one I replaced

28 de outubro de 2024
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

Great to hear that you found your perfect tire match! Happy driving!

Classificada 4 em 5 estrelas

Other then my shipment got separated it…

Other then my shipment got separated it was fine

19 de outubro de 2024
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

Due to the size of the tires, they can be separated during the shipping, as already advised in the disclaimer below each item. Thank you for your understanding.

Classificada 5 em 5 estrelas

I highly recommend using TireMart

Site is user-friendly. I love my tires my car rides much better

18 de outubro de 2024
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

Thank you, we are happy to hear that our website is easy to use. Feel free to share with us some photos of your tires on social media or at info@tiremart.com!

Classificada 5 em 5 estrelas

Good tires. Good price

Really nice tires at a super great price

12 de outubro de 2024
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

Thank you for your great review! Feel free to share your thoughts on our social media as well!

Classificada 5 em 5 estrelas

Great tires at a nice price shipped…

Great tires at a nice price shipped fast! Mounted up yesterday and they look & perform great!

1 de outubro de 2024
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

We are thrilled to hear that your tires are performing great and that you are happy with our fast shipping service. Feel free to share with us some photos of your tires at info@tiremart.com or via social media.

Classificada 5 em 5 estrelas

Quick and efficient

Quick and efficient! Tires came on time as promised and customer service was amazing! I did have to wait a while to speak to a rep, but it was def worth the wait, the rep was super helpful and informative with all the questions I was badgering him with! LOL! Overall, amazing service!

8 de outubro de 2024
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

Thank you. Your satisfaction is our primary goal. We hope to see you again.

Classificada 1 em 5 estrelas

Tire mart is a ripoff company,DO NOT…

Tire mart is a ripoff company,DO NOT BUY FROM THEM,they shipped wrong tires,then wanted,half the cost of tires for me to return.
Do Tirerack instead,doesn’t matter if they give slight discount when they don’t back customer.
RIP OFF COMPANY!!!!!!

30 de setembro de 2024
Opinião espontânea
logótipo da TireMart

Resposta da TireMart

We do not have any purchase that matches the described event - we only have one order under "Donald Griggs" from June, sold via Walmart, where no Return was inquired about (the order was cancelled before shipment per customer request).

Aside from that, if you did purchase tires you cannot use from us by accident, that does not qualify you for a Free Return. In such cases, the Return is up to the customer's discretion and convenience - we merely offer our own FedEx labels as that is usually the most affordable option, but no one is forced to use it.

Naturally if we ourselves made a mistake we offer a Free Return - in the situation you described, however, that is most doubtful, as we'd have no reason to deny a Free Return, meaning that you're likely misreporting a situation in which you made a mistake.

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